03/16/2020
To Our Valued Patients:
The health, safety, and well-being of our patients, their families, and our staff is, as always, of paramount priority to us. While we have always striven to maintain a safe and clean environment, we are now taking extra measures in light of the recent COVID-19 outbreak.
Some of these efforts include the following:
• Formation of an ad hoc COVID-19 task group within our clinic to ensure our practices remain in line with recommendations of the CDC and the state health department to limit spread of the COVID-19 virus
• Requesting patients only bring 1 friend/family member along to appointments
• Encouraging patients/guests of the clinic to reschedule appointments if they have any cold/flu symptoms
• Sanitizing waiting room chairs and patient touch areas multiple times throughout the day
• Exam room chairs and equipment will be sanitized between patient encounters, as always
• Our physicians and staff will continue to clean their hands between each and every patient encounter
• As our physicians and some of our staff are exposed to greater numbers of patients, we may begin to don personal protective equipment (PPE) including masks and eyewear
• Hand sanitizer will be made available at the front desk for patient/guest use (pending continued supply from our vendors); soap and water are always available in the bathrooms
To summarize, we are dedicated to sustaining the safest environment possible for our patients and are committed to adjusting our action plan to the fluid COVID-19 situation per the evolving CDC recommendations and the authorities. We will continue to work diligently to protect all guests of our office and staff members. We welcome your feedback if we can further improve your visit to our clinic.
Sincerely,
Iowa Retina Consultants