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Darkhorse Emergency Darkhorse Emergency offers proven, evidence-based solutions to the critical issues faced by emergenc Our focus is to improve your response performance.

We help you make intelligent, intuitive, data driven decisions. Our tools are designed from the ground up for emergency services professionals. They incorporate advanced analytics and intuitive visualizations to support better decision-making. Our consulting engagements are customized to your service, use your data, and provide actionable recommendations focused on your challenges and tailored to

your needs. Our goal is to raise the level of decision-making throughout the industry. Our case studies, articles, and training materials help you transition your culture to one that combines evidence with experience.

We had a great 48 hours at the Fire Chiefs Summit connecting with fire chiefs and public safety leaders from across the ...
18/07/2025

We had a great 48 hours at the Fire Chiefs Summit connecting with fire chiefs and public safety leaders from across the country.

Plenty of thoughtful conversations about data, response, and community risk. Thanks to everyone who shared their time and insights with us.

10/06/2025

Darkhorse Emergency is hosting a free webinar for fire chiefs and fire leaders:

Communicating Effectively with Elected Officials and Senior Leadership

In a fire department, communicating effectively to your stakeholders is a foundational skill that is required to ensure departments can successfully make the case for needed resources and funding.

As a former Fire Chief and Chief Administrative Officer, Darrell Reid has been on both sides of the table.

In this session, he’ll show you how to use your data to communicate with council and senior leadership in ways that resonate and get results.

You’ll learn how to:

- Present with clarity and confidence
- Build data-backed narratives that stick
- Anticipate what elected officials really want to see

📅 June 25 | 🎟️ Hosted by Darrell Reid

👉 Register now—it’s free: https://hubs.la/Q03rpxxS0

In fire service, every decision matters.Save your department critical resources, time, and money with Darkhorse Response...
31/05/2025

In fire service, every decision matters.

Save your department critical resources, time, and money with Darkhorse Response. Make confident, data-backed decisions that deliver real results.

https://hubs.la/Q034dsDc0

Darkhorse Risk simplifies Community Risk Reduction, helping departments plan and implement effective strategies in recor...
26/05/2025

Darkhorse Risk simplifies Community Risk Reduction, helping departments plan and implement effective strategies in record time.

Explore Darkhorse Risk: https://hubs.la/Q034dhJM0

All set up and ready for the International Association of Fire Chiefs (IAFC)'s 2025 CRR Conference.Darkhorse Emergency's...
13/05/2025

All set up and ready for the International Association of Fire Chiefs (IAFC)'s 2025 CRR Conference.

Darkhorse Emergency's very own Darrell Reid will be presenting on May 14th. We would love to see you there if you're attending.

Come drop by our booth and explore our innovative CRR solutions that help fire chiefs confidently reduce risk across their community.

We provide powerful, intuitive tools with responsive design to Fire Chiefs.By empowering those who protect our communiti...
12/05/2025

We provide powerful, intuitive tools with responsive design to Fire Chiefs.

By empowering those who protect our communities, we serve our core mission: to measurably improve public safety.

Explore Darkhorse Response: https://hubs.la/Q034cVZY0

What if it took seconds—not hours—to understand workload, demand, and coverage in your fire department?That’s what we're...
07/05/2025

What if it took seconds—not hours—to understand workload, demand, and coverage in your fire department?

That’s what we're going over in our upcoming webinar this Friday.

We’re walking through three new reports inside Darkhorse Response that do the heavy lifting for you:

• Unit Hour Utilization
• Call Concurrency
• Station Response Reliability

These dashboards are already saving the fire departments we work with hours of manual work - helping them make faster, better decisions.

📅 Register for the webinar → https://hubs.la/Q03lg1s40

Now live in Darkhorse Response: Three new reports in HQ that make it easier to measure performance and workload—without ...
05/05/2025

Now live in Darkhorse Response: Three new reports in HQ that make it easier to measure performance and workload—without wrestling with a spreadsheet.

• Unit Hour Utilization: Know how busy each crew really is.
• Call Concurrency: Understand when and where your demand spikes.
• Station Response Reliability: See where coverage might be falling short.

Now, super-accurate utilization metrics are only a click away and are presented in easy-to-understand, presentation-ready charts.

Join us for a short live webinar this Friday, where we walk through the new reports and how they can help your department respond faster and smarter.

Register here: https://hubs.la/Q03kX0GR0

We’re at the 2025 Metro Fire Chiefs Conference this week, supporting the mission to strengthen and advance fire and emer...
28/04/2025

We’re at the 2025 Metro Fire Chiefs Conference this week, supporting the mission to strengthen and advance fire and emergency services leadership.

If you’re attending, stop by our booth to see how we’re helping fire departments across North America make confident, data-defensible decisions on standards of coverage, risk reduction, and more.

Aligning leadership, convincing stakeholders and driving impactful risk reduction strategy. These are outcomes made poss...
28/04/2025

Aligning leadership, convincing stakeholders and driving impactful risk reduction strategy.

These are outcomes made possible by the renowned Darkhorse Risk platform.

Explore Darkhorse Risk: https://hubs.la/Q034cVZQ0

Planning your next fire station? Rely on trusted data and analytics with Darkhorse Response. Identify the best location ...
22/04/2025

Planning your next fire station? Rely on trusted data and analytics with Darkhorse Response.

Identify the best location with confidence, optimizing response performance while ensuring your resources serve the community where they’re needed most.

https://hubs.la/Q034dkyj0

Darkhorse Response drives clear, actionable insights that lead to real-world results. From optimizing resources to secur...
14/04/2025

Darkhorse Response drives clear, actionable insights that lead to real-world results. From optimizing resources to securing new firefighters, the impact is measurable.

Explore Darkhorse Response for your department: https://hubs.la/Q034cYRt0

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