19/02/2026
When Tomás, Louis and their sister Aoife visited University Hospital Southampton with their mum and dad, Tomás asked:
“How does factor VIII help clotting?”
That one question changed the route of the tour, leading the family into the coagulation department to see how the tests that support their care are run. While it meant adapting the usual plan, it also meant the visit answered exactly the questions which mattered most to them.
As Chloe from the lab team said:
“It is really important to be flexible and go with the needs of your patients rather than follow a set plan. They got the most out of their visit by seeing the analysers that are used to run their tests, even if it didn’t fit my usual tour format!”
That’s what Harvey’s Lab Tours is all about 💙
Read the full story here: https://bit.ly/4kNfJk3