To do this, we work with people, communities and partners across Grampian, promoting good health and wellbeing and preventing illness
Posts are monitored Mon – Fri 9am-5pm. In Public Health, we aim to help everyone in Grampian to stay healthy for longer. To do this, we work with people, communities and partners across the North East of Scotland, promoting good health and wellbeing and preventing i
llness. We are working to deliver change by tackling issues that are challenging people to stay well. Preventing illness and reducing harms to health are critical in protecting our health and social care services for years to come. Our areas of work include:
-supporting people to manage with the rising cost of living,
-preventing infectious diseases,
-minimising the impact of climate change and the effect on the places we live and
-working with our communities and partners to design health and care services that balance enabling wellness with treating illness
We want to reduce differences in people's experience of health and care so that everyone in Grampian can have good health and wellbeing regardless of where they live. You can find more information about public health and the work we do in our latest Director of Public Health Report, https://www.nhsgrampian.org/your-health/director-of-public-health-annual-report/
For general health information you can access the NHS Grampian Healthpoint services which offers free and confidential health advice from trained staff on a wide range of topics such as:
-advice and information on your health concerns
-information on local and National support groups and organisations
-information and advice on long term conditions e.g. Diabetes
-access to smoking cessation services
For more information on Healthpoint and how to contact them, please follow this link https://www.nhsgrampian.org/your-health/healthpoint/
𝐒𝐞𝐞𝐤𝐢𝐧𝐠 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐚𝐝𝐯𝐢𝐜𝐞
Please do not post medical/health queries on this page as we will not be able to respond to these. If you require urgent medical advice:
Daytime - contact your own GP Surgery
Evenings, weekends and holidays - telephone NHS 24 on 111
For serious accidents and medical emergencies - telephone the ambulance service on 999
Please also be aware that anything that you post on our page will be visible to everyone who accesses this page.
𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧
Please note this is a moderated information site and is not a public forum. This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). The moderators reserve the right to delete any comments that contain vulgar language, personal attacks of any kind or offensive comments that target or disparage any ethnic, racial or religious group. Further to this, we also reserve the right to delete any comments that:
• are spam or include links to other sites
• are clearly off topic
• advocate illegal activity
• promote particular services, products or political organisations
• infringe on copyrights or trademarks
• use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages)
• contain case-specific and other confidential information
• spread misinformation that may cause harm
𝐑𝐞𝐪𝐮𝐞𝐬𝐭𝐢𝐧𝐠 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧
Requests for information under the Freedom of Information (Scotland) Act 2002 or the Data Protection Act 1998 should be submitted as follows:
For Freedom of Information requests, e-mail: gram.foi@nhs.scot
For personal information requests, e-mail:
gram.infogovernance@nhs.scot
For further information, please visit the NHS Grampian Freedom of Information section on our website.
𝐏𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐨𝐧 𝐍𝐇𝐒 𝐆𝐫𝐚𝐦𝐩𝐢𝐚𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬
Please don’t provide feedback on NHS Grampian and our services on this page. Instead, you can contact us direct to praise staff, comment on our standards of care or let us know your views on any other aspect of NHS services in Grampian by the following:
Post:
NHS Grampian Feedback Service Summerfield House 2 Eday Road Aberdeen AB15 6RE
Tel: 0345 337 6338 E-mail gram.nhsgrampianfeedback@nhs.scot
The Feedback Service is open during the office hours of Monday to Friday 9:00am to 5:00pm. Alternatively, you can complete a Feedback Card which can be found throughout NHS Grampian at clinics and practices (please tick the Complaint box on the card to confirm you wish to make a formal complaint).
𝐊𝐧𝐨𝐰 𝐖𝐡𝐨 𝐓𝐨 𝐓𝐮𝐫𝐧 𝐓𝐨
If you are looking for medical advice, please speak to your GP, call NHS 24 on 111 (if it's out of hours) or visit www.nhsinform.scot. For serious accidents and medical emergencies - telephone the ambulance service on 999. Don't run out of repeat prescriptions - order only what you need. Details of opening hours for GP practices and pharmacies are available at: https://www.nhsinform.scot/national-service-directory/
For information on which NHS service to turn to when you're ill, injured or have a long term condition, visit: www.know-who-to-turn-to.com
