Clinical & Support Options Inc.

16/03/2026

Need behavioral health support? Help is available today in .

Clinical & Support Options (CSO) offers same-day access at our Springfield Urgent Care Clinic, located at 1 Federal Street (Building 102-3). Individuals and families can walk in or reach out for support without long waitlists.

For more than 75 years, CSO has provided trauma-informed, wraparound behavioral health care across Western Massachusetts. Our Springfield clinic is here to help people connect quickly to the care they need.

Services include:
• Urgent Assessments & Stabilization
• Outpatient Therapy and Groups
• Urgent Psychiatry and Medication Management
• Addiction Recovery Services
• Nursing Supports
• Care Coordination & Connections to Community Resources
• Multilingual Services Available

If you or someone you care about needs support, help is available today.

Learn more: https://www.csoinc.org

07/03/2026

Staff at our Behavioral Health Urgent Care clinic recently took a little time to be sweet to themselves during this month’s 𝗧𝗥𝗜𝗕𝗨𝗧𝗘 gathering. 🌹

TRIBUTE — 𝗧𝗶𝗺𝗲𝗹𝘆 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗜𝗻𝘀𝗽𝗶𝗿𝗲𝗱 𝗕𝘆 𝗨𝗻𝗶𝗾𝘂𝗲𝗹𝘆 𝗧𝗮𝗹𝗲𝗻𝘁𝗲𝗱 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 — takes place at CSO locations each month to celebrate teamwork and recognize the incredible work our colleagues do every day.

Feburary’s theme focused on self-compassion, with staff enjoying lunch, sweet treats, and creating 3-D roses filled with petals of self-affirmations.

If you'd like to work for a nonprofit behavioral health agency that invests in teamwork and a supportive environment, join CSO.

𝗦𝗲𝗲 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝗼𝗽𝗲𝗻𝗶𝗻𝗴𝘀: https://www.csoinc.org/jobs

18/02/2026

CSO Board member and local comic Jess Miller is being honored for her philanthropic work with The Kind Squad as a 2026 "Difference Maker."

Jess has supported CSO family-clients with thousands of holiday toys, hundreds of back-to-school art supply kits, and thousands of coats for shelter guests. We couldn't be more grateful.

Her FunnyRaising Comedy Shows make generosity fun and full of laughs. We're proud to have nominated Jess for this award, and we're thrilled someone so caring is being recognized.

Comedian and Founder, The Kind Squad She Leads Thousands of People Whose Small Gifts Make a Big Difference Jess Miller has survived plenty of struggle. She lost her mother to […]

12/02/2026

CSO values . What is TIC?

The National Child Traumatic Stress Network explains, "TIC is care in which participants recognize, understand, and respond to the impact of traumatic stress."

The infographic below lists some TIC practices and perspectives.

05/02/2026

is a time to honor , culture, and leadership — and to reflect on the importance of inclusion and belonging, especially as it relates to .

At CSO, we recognize and celebrate our individual differences and are committed to creating a safe, supportive, and nurturing environment where everyone is respected and valued. Moving beyond tolerance, we strive to embrace the rich diversity within each person and community we serve.

Learn more about by visiting this Mental Health America page: https://mhanational.org/black-history-month

02/02/2026

Is social media all bad? This American Academy of Pediatrics' Youth Advisory Panel weighs in on the pros and cons of social media on mental wellbeing.

Read the National Council for Mental Wellbeing Blogpost:

What’s one thing you wish parents, educators or mental health providers better understood about how youth use social media today?

27/01/2026

"It really calls into question what the priorities and the decision making is at the federal level for mental health and substance programs." ~Karin Jeffers, CSO President & CEO in response to recent SAMHSA funding threats.

Read more in this Daily Hampshire Gazette story about the local impact on and services that federal funding priorities could have.

“Stability in funding is not a luxury — it is a necessity. Lives depend on it.” Karin Jeffers wrote that statement after receiving multiple letters from the federal government at 10 p.m. on Jan. 13, informing her that some $1.5 million had been cut from Clinical & Support Options (CSO), the No...

22/01/2026

𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀.

Last week, CSO joined the Association for Behavioral Healthcare and the National Council for Mental Wellbeing in advocating for stable federal funding after SAMHSA announced—and then quickly reversed—cuts affecting thousands of programs nationwide, including $1.5M supporting CSO services.

As CSO President & CEO Karin Jeffers writes, instability itself causes harm—and funding volatility puts lives at risk.

Read her op-ed 🔗➡️

The recent, abrupt termination — and equally abrupt reversal — of nearly $2 billion in federal SAMHSA grants (over $1.5 million affecting local agency Clinical & Support Options) to providers across the country should prompt serious public concern. While we are relieved that this funding was ult...

16/01/2026

Huge thanks to Cradles to Crayons Massachusetts for the incredible donation of children’s , gloves, hats, and other cold-weather essentials we picked up from them.

Because of their work, our youth clients in and will stay warm, comfortable, and able to face the winter months with dignity. Partnerships like this make a direct, immediate difference in overcoming .

13/01/2026

As National Council for Mental Wellbeing explains, these self-care strategies can be helpful in setting realistic New Year’s for your :

⦿ Make time for self-care.
⦿ Be kind to yourself.
⦿ Make sleep a priority.
⦿ Limit your screen time.
⦿ Learn more about mental health.

Read more in this Mental Health First Aid USA blogpost:
https://mentalhealthfirstaid.org/news/realistic-new-years-resolutions-for-your-mental-health

12/01/2026

There are many different pathways to recovery.

Whether it's clinical care, community support, individual or group therapy, faith, self-management, or something else -- what matters most is finding what works for you.

January is Substance Use Disorder . Consider your own personal journey, and remember it's always OK to ask for help.

HOW CSO CAN SUPPORT YOU:
https://www.csoinc.org/outpatient-behavioral-health

02/01/2026

In 2026, you can *BE* the change you want to see ...

We're redefining — and we want you to be on our team.

Full-Time, Part-Time and Relieve positions available at all and Central Mass. locations.

● Clinical Staff
● Direct Care & Peer Support
● Nursing & Psychiatry
● Case Management & Care Coordination
● Shelter & Housing
● Facilities, Maintenance & Foodservice
● Administration, IT & Finance

*SUPERVISOR & LEADERSHIP OPPORTUNITIES*

See openings and apply online:
https://csoemployment.e3applicants.com/careers/