Consumer Rights Complaints UK

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Consumer Rights Complaints UK UK Based consumer rights expert and former Ombudsman Adjudicator Providing Complaints and dispute resolution information and insight.

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🚗 Have You Been Let Down by a Driving Instructor or Driving School? Share Your Story!Learning to drive should be excitin...
29/04/2025

🚗 Have You Been Let Down by a Driving Instructor or Driving School? Share Your Story!

Learning to drive should be exciting—not stressful. Sadly, too many learner drivers across the UK are experiencing poor service from instructors or schools that overcharge, underdeliver, or disappear after taking your money.

👎 Maybe you paid upfront and couldn’t book any lessons...
👎 Maybe your instructor keeps cancelling or turning up late...
👎 Or perhaps you're being strung along with no clear progress...

**If you've had a bad experience—**especially in areas like South Wales or even online intensive courses. We want to hear from you. Whether it's a scam, poor service, or a school that just coasted you without care, your voice matters.

🛑 It’s time to hold these businesses accountable.
📢 This page is here to raise awareness, offer guidance, and protect learner drivers.

Beware of     scam
17/02/2025

Beware of scam

FBI has cautioned about this dangerous new Recovery Code scam for Google users

There goes your   as   Ordered by   to let it access users   and encrypted
07/02/2025

There goes your as Ordered by to let it access users and encrypted

The government will not confirm or deny the existence of the order. There are concerns that breaking encryption could allow bad actors to access people's data, and pave the way for countries like China to make similar demands.

01/02/2025

Martin Lewis has shared an urgent update for all Ryanair passengers over sudden £55 charge

Are you going to see   are the tickets a ?
01/09/2024

Are you going to see are the tickets a
?

It will be a Champagne Supernova experience 👀😲

Great news for     are lowering bills below the     cap
17/03/2024

Great news for are lowering bills below the cap

Both new and current customers are able to make use of the new rate

Are you one of the many who have been ripped off with a car finance loan ?
22/02/2024

Are you one of the many who have been ripped off with a car finance loan ?

1504 likes, 84 comments. “Lloyds Bank has set aside £450 million to cover the potential impact of the Financial Conduct Authority investigation into the mis-selling of car finance”

Be careful of passport scams
18/02/2024

Be careful of passport scams

The websites look very similar to the government's, but charge significantly more BRITS could be left hundreds out of pocket if they fall for a passport copycat site. Applying for a passport is an important part of preparing for an overseas holiday. Travellers’ passports might need to have a certa...

04/01/2024

Angry customer of Wickes home improvement store in UK parks Abbot SPG outside with sign of complaints. Photo by Jonathan Buckmaster.

Do you still use  or prefer a hotel ?
02/01/2024

Do you still use or prefer a hotel ?

Isabel Heine says staying at a hotel instead of an Airbnb saved her money. She feels relieved that she gave up Airbnb for good.

Had an issue with a fitted kitchen ?We can’t promise a tank but we can get results for you
30/12/2023

Had an issue with a fitted kitchen ?
We can’t promise a tank but we can get results for you

14.1K likes, 601 comments. “A customer has parked a tank outside one of its stores demanding a refund”

Candy stores are not as sweet as they seem
14/12/2023

Candy stores are not as sweet as they seem

American sweets containing banned additives linked to hyperactivity and cancer in children are being sold in British shops. Trading standards officers warned parents on Monday about the dangers of sweets imported from America after seizing packets containing unauthorised ingredients. Imported confec...

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Mike Johnson

Mike has worked at both the Financial Ombudsman and the Ombudsman Services. So its fair to say he has seen his share of complaints. Mike has over vast complaints knowledge and insights that even complaints managements companies envy, due to not having only worked himself defending banks, energy firms and other firms who want to avoid paying out. He Knows how to get results, indeed over 90% of his complaints end in a successful outcome. Most people just do not know how to complain, and end up getting rejected at the first hurdle. Also some are too hasty to take their complaint to the Ombudsman, when sometimes this is not always the best option. He is currently filling a gap in the market, where people can't afford to pay a solicitor, and it may not be worth paying their fees for the compensation received. He has access to a panel of legal executives and consumer rights experts. Companies just do not know how to deal with a complaint received from Mike! Far too long, firms have been able to get away with not providing a good level of service to their customers. Mike decided not to use templates for letters, he has created a bespoke complaint service that is affordable for all.