21st Century was established in 1998 and its products and services have led the way for the past 10 years and still offer clients piece of mind and exceptional service. 21st Century provides a full administration platform and services and the insurance business, including claims. After 14 years in the South African funeral industry, 21st Century has earned a reputation as reliable, trustworthy providers of quality funeral services and, ultimately, peace of mind. We provide unparalleled service from 25 branched across the country. With new branches opening up regularly, the dignified farewell you deserve is more readily available than ever.
21st Century Funeral is an industry leading provider of personalized, dignified South African funerals for over 10 years. We understand that the loss of a loved one is one of the most traumatic events any of us will ever go through. However, we also acknowledge that, as an avoidable part of life, it is something we all experience at some point. At 21st Century Funerals our aim is to make this experience as easy and as uncomplicated as possible, so that you can focus on saying goodbye, consoled by the knowledge that with us, you will NEVER STAND ALONE. Please take the time to explore our profile and feel free to contact us with any queries regarding funeral cover or franchise opportunities.
CORE VALUES
The company is built on the following values:
• INTEGRITY: Keep promises, Be honest and ethical, Display moral strength and trustworthy behavior
• TEAMWORK: Support the team, Work together to achieve set goals, and Go the extra mile so that the team can win
• QUALITY: Everyone is responsible for quality, and Excellence is not negotiable
• RESPECT: Encourage personal growth / development, Respect individual dignity and worth, and Conduct must be open, sincere and consistent
MISSION STATEMENT
Our mission statement is to be a credible administrator and provider of funeral insurance in South Africa through the provision of innovative and affordable products linked to quality funeral services.
PRODUCT AND SERVICES
The unique selling proposition is that customers buy more than a policy; they buy the promise of good service and a trusted provider. 21st CENTURY FUNERALS has successfully carved a niche for itself in the funerals industry through the provision of its 3-in-1 funeral plans and the provision of professional, high quality undertaking services. Because of this success in meeting client’s needs, the company is constantly expanding and therefore offers investors and franchisees a sound and proven formula for success. Our tried and tested business model is replicated through the franchise operations manual, thus providing the franchisee with the greatest possible opportunity of becoming successful.
21st CENTURY offers a range of funeral cover options to suit your needs - and your budget. With 21st CENTURY, you can apply for as little as R5 000 funeral cover, or as much as R20 000 funeral cover and our premiums start from as little as R60 a month. Our products can be tailor-made to suit the individual, single parents and large families. It’s all up to you. The 21st CENTURY FUNERALS offering actually provides you with a 3-in-1 service, providing:
• A Pre-funeral Fund- which gives you a cash payout before the funeral. Enabling your family to make any necessary purchases prior to the funeral
• A Funeral Service- 21st CENTURY will organize all aspects of your ideal funeral service, from help in booking the grave site, supply of casket/coffin to the providing of luxury family cars on the day of the service.
• A Catering Service- 21st CENTURY has a full catering service available for all funerals, to ensure that this is the least of your worries on the day.
• Inkomo Benefit – 21st CENTURY feel it is important to conduct a funeral according to cultural traditions. Inkomo Benefit provides for the delivery of a cow to any funeral venue within South Africa or if the family prefers, 21st Century will arrange with their nearest butchery to deliver meat hampers to the value of R6 000.00.
• Tent, Tables and Chairs
BASIC CONCEPT
The core business of 21st CENTURY Funerals Franchise Company is to grow 21st CENTURY Funeral Services network of branches that provide complete undertaking and funeral services to both funeral plan members and walk-in clients. At 21st CENTURY, we are committed to providing first class financial and funeral services products, which have repeatedly proved to be the winning choice for many South Africans over the past decade.
Continuous market research and commitment to high service standards have ensured that we excel in meeting our clients’ needs and with providing them with peace of mind be they individuals, individuals with families or single parents. We are here to ensure that our clients and their families never stand alone when bidding farewell to a loved one.
OUR BRAND
21st CENTURY Funerals is a reputable company that delivers and goes the extra mile to fulfil the varying and shifting needs of its customers. Our well-respected brand is our most valuable asset. It embodies all that we stand for, conveys the beliefs and principles upon which we operate, and serves as our introduction in any forum.
MANAGEMENT AND OWNERSHIP
• Director – Mr Mduduzi Allen Khambule
• Accountants – CR Accounting Services
LEGAL STATUS
• Business name: 21st Century Funeral Service Durban (Pty)Ltd
• Business type: Company
• Company registration: 1999/015165/07
• Tax ref number: 9019210203
• Vat number: 4320195029
• FSP No: 44071
Remember that when you buy a funeral policy through 21st CENTURY, what you are really getting is peace of mind. Losing a loved one is never easy, but with 21st CENTURY, it doesn’t have to be financially difficult. Let 21stCentury save you time and trouble by taking care of ALL your funeral needs. With 21st Century you will “NEVER STAND ALONE”
21st Century was established in 1998 registration number 1999/015165/07 and is an accredited financial service provider underwritten by Brightrock, FSP 11643. Our mission statement is to be a credible administrator and provider of funeral insurance in South Africa through the provision of innovative and affordable products linked to quality funeral services. Call "21st Century Funerals" 0n 031 309 3806 | 031 309 8912 today!!
