05/04/2026
Families, Technology, and Care: Working Together :
I was fortunate to spend a fascinating time with a young couple with careers in technology. I learned so much and inspired me keep learning.
This encounter and many questions answered inspired me to write about a how technology has entered into care and challenges I often face in the area of my work and how I have had to learn and grow as a nurse from beginning with absolute zero tech !!
In today’s world, families have instant access to information through Google and now AI tools. This can be both empowering and overwhelming. I’ve often seen anxious relatives arrive with pages of search results or AI-generated advice, hoping to understand their loved one’s condition.
The truth is: these tools can be helpful, but only if the right details are included. Age, height, weight, recent vital signs, the current problem area, comorbidities, general history, medications, and overall clinical condition all make a difference. Without this context, results can be misleading or even alarming.
As nurses, we need to welcome these queries rather than feel defensive. Families are trying to understand and support — their questions show care. By listening, clarifying, and guiding them back to accurate sources, we build trust and strengthen the circle of care.
I began nursing in 1975, when patients and families were rarely encouraged to engage in care decisions. Today, inclusivity and informed consent are central. Technology has changed the landscape, but the heart of nursing remains the same: compassion, patience, and partnership.
Let’s embrace families’ access to information, help them use it wisely, and continue to provide the reassurance that only human connection can bring.
It has been a glorious and blessed Easter weekend in KZN . Wishing all those on the roads tomorrow safe travels.
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