28/05/2026
Even when she was uncertain about the future, Maria Milne was always drawn to nursing. Now she’s a Senior Professional Nurse in the Cardiothoracic ICU at Mediclinic Panorama. Maria’s nursing journey began immediately after high school, at a time when her future felt uncertain. During this brief period of doubt, her passion for helping people was her north star, leading her to find her true calling as an ICU nurse. She completed her general nursing studies at the Mediclinic Learning Centre in Cape Town and obtained a postgraduate diploma in adult critical care from Stellenbosch University. She now works as a Senior Professional Nurse in the Cardiothoracic ICU at Mediclinic Panorama.
“I felt a strong connection to the ICU, as it demands constant mental strength, enabling me to anticipate and respond to patients’ needs and emergencies daily,” Maria says. The ICU, being a mentally and emotionally demanding environment, Maria relies on her favourite sport and her loved ones to cope with its intensity. “I have a supportive family and friends who understand the emotional toll nursing can impose. They are always available to listen when I require someone to talk to. Additionally, I play rugby after work, which serves as an effective outlet for my stress. Interacting with teammates and exerting physical effort resets my mind and prepares me for the challenges of the next day.”
Maria also draws strength from the fact that she’s part of an amazing team, and having colleagues who are always willing to help makes all the difference. “Teamwork is crucial. We must be able to rely on one another and always be willing to assist a colleague when they need help with a patient. Fortunately, I am blessed to work in a team that supports one another and celebrates each other’s personal and professional achievements.” Additionally, she relies on the resources provided by Mediclinic for ICU nurses.
“There is significant support within the hospital setting. We have social workers and a psychologist available to all staff for guidance. I am fortunate to have a supportive management team that assists where needed. They guide and support me in all situations to ensure the correct course of action is being followed.” Working in a cardiothoracic ICU involves supporting patients through some of the most threatening moments in their lives. For Maria, the most rewarding part is seeing her patients slowly but surely coming back to health. “Being able to support someone through their most challenging day and see them leave the hospital healthy and reunited with their family, that’s what makes this work so meaningful.” The ICU is also a tough place to be in for the patients and their families. Maria recognises that this means families are often navigating a period of unimaginable pain.
“I try to put myself in the family members’ shoes and remind myself that this is the most difficult time of their lives. Therefore, I always make time to listen to their concerns and questions and make an effort to explain the situation with their loved one and the plan for their treatment and recovery.” These tough moments are what make a patient’s recovery more satisfying for Maria. “Nothing compares to seeing former patients return to the hospital simply to say thank you. Seeing them well and smiling reminds me why I chose this profession,” she says.