EXIM has been established to develop a training centre of excellence that will provide routine and specialist security training, health and safety training and other services to the Zambian and African markets. During the development phase EXIM will be supported with expertise and experience from Zambian based specialist trainers/consultants. EXIM is committed to becoming the leading security trai
ning provider in Zambia and the only institution to provide fully accredited courses for all security sectors. Introduction
Exim Academy for Safety and Security (referred to as EXIM) is 100% Zambia Citizen owned. Our Vision
To be the customer's first and best choice for security, health and safety training solutions. Our Mission
To unfailingly provide inexpensive, best-in-class security, health and safety training solutions to our customers while exceeding the value prospects of our shareholders and employees. Shared Values
Integrity
We will do what we say. We will keep our obligations to our customers, shareholders and employees. Truth
We will be straightforward and forthright in everything we do. Fairness
We will treat our customers, suppliers and employees objectively all the time. Performance
Above all, we value superior performance. We expect the uppermost levels of realization from all team members every day. Partnership Approach
EXIM intends to adopt a partnership approach with the Zambia Government, National Academic Departments, Commerce and the wider community. EXIM will provide reputable, realistic and relevant cost effective training courses which will be offered to men and women of Zambia who wish to enter, or who arecurrently serving in, or desire to progress within the security, health and safety industry. The Zambian Security Industry
Acts of terrorism and criminal activities are all risks that security operatives are employed to deal with. They are therefore, expected to have many skills in order to protect their client and the client's interests. Currently security operatives within the Zambia civilian market are literally offered positions without any formal training, character screening or vetting. Their lack of formal training could also place themselves or others at risk of sustaining serious injury and even death. Security operatives must have an understanding of their roles and functions and complement these with health and safety, first aid, fire prevention and other requirements. Assignments can vary from routine security duties to executive and VIP protection and from counter surveillance and investigations to combating industrial espionage. It is vital therefore that skills, techniques and tactics complement each other. More advanced students will be taught techniques in fighting white collar criminal offences (Corruption) in the private sector and how to conduct private investigations in accordance with national legislation, practices and procedures. Needs Analysis
The private security industry is a major player in the economy. It is utilized by both government and private companies. There are many registered private security companies employing thousands of personnel, yet a training academy stands conspicuous by its absence in this sector. Training for the sector will be done in a manner that can enhance professional competencies to meet the challenges of a cosmopolitan society which is modern day Zambia. Private security challenges that Zambia currently faces can only be tackled by personnel who have undergone a thorough training program. EXIM is therefore a welcome dawning of a new beginning in the professionalization of the private security sector. With the collaboration of experienced British security personnel, EXIM is committed to bringing expertise to the Zambian private sector and adding value to your security. EXIM intends to target and design bespoke training courses for men and women intent on seeking employment in commerce and industry and will be tailored where necessary to meet specific needs such as:
Corporate
• Government departments at home and abroad
• Wildlife and Tourism
• IT Audit Security
• Events and corporate hospitality
• Facilities security
• Construction industry
• Mining industry
• The fight against corruption
• Corporate investigations
• Cyber-crime investigations
• Insurance Fraud investigations
• Security Risk Assessments
• Pre-Screening
• Physical Protection
• Door Bouncer/Door Supervisors
• Assets Risk Control Management (Drivers Trucking)
• Financial Crime Investigations
• CCTV Management and Surveillance
• Office Security Management
• Diplomatic Understanding
• Security Planning Management
• Intellectual Property
• Money laundering Investigations
• Health and Safety at the Work place
• Drugs and Alcohol at the Work place
• Communication Skills and Conflict Management
• ATM Security Management
Security Officer Courses
Common Security Module
• Introduction to the private security industry
• Communication Skills and Customer Care
• Awareness of the Law in the Private Security Industry
• Health and Safety for the Private Security Operative
• Fire Safety Awareness
• Emergency Procedures
Security Guarding Specialist Module
• Roles and Responsibilities
• The Security Officer and the Law
• Patrolling
• Access and Egress
• Searching
• Technology and Systems in the Security Environment
• Communicating Reporting and Record Keeping
Communication Skills and Conflict Management
• Introduction
• Preventing Conflict
• Managing and learning from conflict
• Learning from Conflict
Subjects to be covered in this bespoke course will result from monitoring report submitted to EXIM after officer has served one month with, and been assessed by, company/organisation management.
• Roles of first security officer at scene of an incident/crime
• Health and Safety at incident/crime scene
• Securing the scene
• Reporting and recording of Incidents/Crimes
• Major Incident Reporting
• Giving evidence in court
• Security planning and management
• Venue Health and Safety responsibilities
• Venue safety equipment
• Fire safety
• Dealing with Incidents
• Emergency Planning
• Crowd management
• Transport management
• Emergency Services
• Conflict Management
• Proportional response to attacks
• Use of personal protection baton
• Personal Protection Equipment (PPE)
• Basic self defence
• Apprehension and restraint techniques
• Basic First Aid
• Pre assignment preparation of vehicle and crew equipment (including PPE)
• Security of assignment and communications
• Route planning
• Procedures for collecting, securing and delivering cash and valuables
• Awareness to potential threats and suspicious incident procedure/reporting
• Support/back-up to CVIT vehicle and crew
• Anti-ambush drills – Driver actions
• Driver and crew actions on:
Attack whilst outside vehicle
Attack on moving vehicle
• Response to attacks
• Reconnaissance and counter surveillance team
• Actions by counter attack and support team
Details of the following courses are available on request:
• VIP – Personal Protection
• VIP - Drivers course
• Reasons for Drill
• Personal pride and self-discipline
• Correct wearing of uniform, standards and personal turnout
• Marching, saluting and other drill movements
• Portraying a positive image as a representative of the company/organisation.
• Drug and Alcohol Abuse – Considering the causes
• Concerns about drugs and alcohol in the workplace
• Identifying the problem in the workplace
• How to deal with the problem
• Devising and implementing a company/organisation Drug and Alcohol Policy
• Drug and alcohol testing
Representatives of EXIM will visit the company/organisation site(s) to carry out an audit of the company practices and procedures to ensure:
• The company complies with current legislation
• Roles and functions of individuals and departments are effective and efficient
• The security operation is cost effective
• Standing Operating Procedures are in place
• The company/organisation is client focussed
‘Workshops’ can be arranged to cover the many and varied safety and security functions. Subjects to be covered will be in accordance with client’s requirements and following a needs analysis carried out by EXIM representatives. EXIM have the required expertise and experience to assist a company/organisation Safety and Security Committees to plan for, and deal with, many types of incidents. High Standards
EXIM is offering the Zambia private security industry, and other organizations, a unique opportunity to have serving and potential security personnel trained by acknowledged experts in the field of those competencies deemed necessary for the civilian/commercial market, and to give individuals accreditation which would be accepted at national and international level. EXIM instructors are highly respected with the required expertise and experience. They also have verifiable credentials. EXIM will also encourage the students in their personal development which will greatly assist a student’s employability as well as their standing within the community. Training and services available
EXIM staff will strive to provide an exceptionally high standard of training and will welcome comments and suggestions from students as well as from the Zambian security industry, the Office of the President and the Ministry for Home Affairs. A summary of courses and services available is attached and bespoke training, services and ‘workshops’ can be designed and implemented to suit clients’ and individuals’ needs. Our Customers
We have sophisticated feedback systems that will seriously respond to the needs and satisfaction levels of
