21/01/2025
🌟 A Journey of Support and Gratitude! 🌟
After weeks of stress and concern over my hacked Instagram account, I am beyond relieved to share that I’ve finally regained access—Alhamdulillah! 🙌
This resolution wouldn’t have been possible without the incredible guidance and support I received along the way:
• Kaushik Shetty from SGHD pointed me toward Meta’s support system.
• Ghandi Arriyasse further guided me through the process.
• And finally, D from Meta Support went above and beyond to ensure my account was restored.
To everyone who played a part in resolving this issue, thank you from the bottom of my heart. This journey has been a reminder of how important it is to have people who genuinely care and are willing to help.
Below is the appreciation letter I sent to Meta to recognize D’s exceptional effort:
Subject: Appreciation for Excellent Support from D
Dear Meta Support Team,
I want to express my heartfelt gratitude to D for his exceptional support in resolving my Instagram account issue. After my account, Dr.bushragul, was compromised, I had connected with three other representatives who tried to assist me, but unfortunately, their efforts didn’t resolve the problem, and the case was closed multiple times.
However, when D took over my case, his dedication, professionalism, and problem-solving approach made all the difference. He patiently guided me through the process and ensured that I regained access to my account. His assistance not only restored my account but also helped me safeguard my professional reputation and ensure the safety of my patients.
D’s support has set a high standard for customer service, and I truly appreciate the care he took to address this matter promptly and effectively.
Thank you, D, and the Meta for Business Support Team, for your help in resolving this critical issue.
Best regards,
Dr. Bushra Gul
This journey was a rollercoaster, but it highlighted the power of persistence and the importance of compassionate support. Thank you again to everyone who helped me through this process!