06/10/2025
✨ SkinCon25 ✨
Last month, I had the privilege of presenting The Power of Patient Rapport: Why Connection is the Cornerstone of Clinical Success.
I spoke about how:
🤝 Rapport is the foundation of trust and retention. Building it requires us to draw upon a few different strategies like motivational interviewing and inviting the patient to tell their story...
🪜 Challenges in practice often stem from disconnection, not treatment failure
🧠 Practical strategies can shift conversations and deliver impactful results, which brings forth lifelong trust and fulfilment
👥️ Strong connection sustains both patient outcomes and clinician career longevity
😮💨 We also discussed some very evidenced-backed ways to prevent compassion fatigue and subsequent burnout in and outside of practice!
I am grateful to SkinCon25' team and for the opportunity and to the clinicians who shared your own insights and stories with me after. Our profession grows stronger when we prioritise not just what we do but how we connect.
