Pivot Support Services

25/09/2025

Pivot Support Services Community Hub work tirelessly to provide quality services and care to our community. Picture here is Danica our Hub Manager with Shae from AYSA. Beanies and Scarves bring warmth to people in need and we are privileged to be able to donate these. Also pictured is Danica sorting and organising donations for the recent Big Sleepout in Albany.

24/09/2025

🌞 Albany how is this weather? Drop a comment below, where are you and how are you enjoying this sunshine? 🌞

19/09/2025

https://events.humanitix.com/community-bank-albany-all-abilities-ball

Get tickets on Humanitix - Community Bank Albany All Abilities Ball hosted by Albany Community Foundation. Retravision Stadium, 156 Lockyer Ave, Centennial Park WA 6330, Australia. Saturday 4th October 2025. Find event information.

17/09/2025

A welcome sight from our wonderful staff member who opened up the office this morning. Aren't we lucky?

11/09/2025

A conversation could save a life

R U ok day

Got a feeling that someone you know or care about isn’t behaving as they normally would? Perhaps they seem out of sorts? More agitated or withdrawn? Or they’re just not themselves. Trust that gut instinct and act on it. Learn more about the signs and when it's time to ask R U OK? By visiting the R U OK website https://www.ruok.org.au/

By starting a conversation and commenting on the changes you’ve noticed, you could help that family member, friend or workmate open up. If they say they are not OK, you can follow our conversation steps to show them they’re supported and help them find strategies to better manage the load. If they are OK, that person will know you’re someone who cares enough to ask.

09/09/2025

Another door opens 🏠

Through strong partnerships with community providers, we’ve supported someone who had experienced homelessness to move into a place they can call home, with wrap-around supports to help them thrive.

While we know many housing needs remain unmet, it’s important to pause and acknowledge these moments of progress. Stronger communities start with stable housing.

This week PIVOT SUPPORT SERVICES and Advance Housing met to handover keys and a Welcome to Your New Home pack for a new tenant with NDIS supports

08/09/2025

Last week our team completed de-escalation training. We are committed to providing quality services and keeping our staff and participants/service users safe. Here we have Aileen, Isabella, Amanda and Kyrra doing the Western Australian Association for Mental Health training.

This training enables our staff too:

✅ Understand the impact escalation has on the brain and body and how that affects behaviour and reasoning;
✅ have an increased knowledge of the escalation curve, stages and triggers;
Practiced skill development using the 3-step model for de-escalation; and
✅ Have an appreciation and recognition of escalation in self, and knowledge of strategies to self-regulate.

04/09/2025

Support Coordinators play a key role in helping people access and maintain housing that meets their needs, within the scope of NDIS service delivery. This connection to housing options, liaison, advocacy and high level coordination skills all leads to a positive outcome for people living with disability.

Today Nicole met with Fiona at Advance Housing Ltd to receive the keys and agreements / welcome to your new home pack before meeting with our participant and support worker for the next stages.

We recognize that many are still on their journey towards secure housing and we hold space for all stories. Our hope is that this highlight and success story brings hope and joy and shows that progress is possible even when the path can be challenging

03/09/2025

Our team are excited to meet with Palmerston and Pioneer Health next week.

Drug and alcohol counselling service Palmerston is taking healthcare to the streets with the launch of a new outreach service for the Great Southern.

The partnership with Pioneer Health will provide those experiencing homelessness with on-the-ground clinical care, harm reduction education, needle exchange, psychosocial support and food.

The project looks to overcome stigma, cost and transport challenges by meeting those in need where they are, rather than expecting them to come to the service.

"It's about supporting people who are homeless and reducing those barriers to healthcare, bringing healthcare to the person and not expecting the person to go to services," Great Southern regional manager Tina Edwards-Pope said.

"I'd like to see better healthcare for those doing it tough."

The government-funded service was made possible with support from Community Bank Albany which funded the purchase of the vehicle.

02/09/2025

This week is Women's Health Week from 1-5 September. It's a timely reminder to think about

❤️ Heart health
🧠 Mental health and well-being
✅ Regular GP check ups
💥 Pain management

This week is Australia's largest health promotion event for women, girls and gender-diverse people.

Here at Pivot our team brings the strengths of many women dedicated to community service together. Across the four areas of Reintegration, New Leaf, the Community Hub and NDIS we are all driven by the same aim, to help those who need it most. Supported by our experienced administrative and corporate team, we are here to make a positive difference to the community we love and live in.

We hope you take a moment this week to reflect on women's health and check in on
your family, friends and colleagues.

Visit https://www.jeanhailes.org.au/womens-health-week for more information

29/08/2025

Yesterday our support coordinator Nicole and NDIS manager Kel attended the Fellowship House relaunch and open house event. Newly renovated and energized to support the Albany community, Fellowship house is set up to support people with mental health concerns with a range of social connection and group support.

It is a place for anyone dealing with mental health distress to feel welcome, respected and believed in.

Pivot are thrilled to see Fellowship House revamped and thriving.

28/08/2025

📝Like, share, or apply to join our NDIS team 📝

Grow your career in the high-demand area of Support Coordination and empower our clients to live their best lives.