Poly Support Services

03/05/2026

Words can shape workplace culture more than we realise. The right words can create belonging, while the wrong ones can unintentionally create exclusion.

We've unpacked 7 key neurodiversity definitions that can help your workplace support neurodivergent workers and build shared understanding, which is essential for effective inclusion → https://ow.ly/RQ4V50YShrY

28/04/2026

🔔 Important update for New Entry NDIS behaviour support practitioners

🔍 We’ve improved our guidance on how suitability is assessed for practitioners delivering, or intending to deliver, specialist behaviour support services. Behaviour support and restrictive practices are considered high risk supports. They require the right skills, knowledge and experience.

What’s changing for New Entry NDIS behaviour support practitioners?

If you’re early in your practice (typically less than six months’ experience), higher levels of supervision and support are required to help you build capability, in line with the Positive Behaviour Support Capability Framework: https://bit.ly/3PVVDZD

You may be found not suitable as a New Entry NDIS practitioner if you plan to:

• operate as a sole trader, or as key personnel of a specialist behaviour support provider
• and do not engage a Proficient (or above) NDIS behaviour support practitioner to provide clinical supervision and oversight

What may be required instead:

• additional supervision arrangements and/or
• Proficient (or above) NDIS behaviour support practitioner (minimum two years’ experience) to oversee practice

These requirements may be imposed as conditions on a specialist behaviour support provider’s registration (registration group 0110).

📄 Read the updated New Entry Level Behaviour Support Practitioners; Applying for suitability fact sheet to find out more: https://bit.ly/47OaaN8

23/04/2026

Significant NDIS changes were announced today by Mark Butler MP
Key points:
Access to the NDIS will no longer be based on diagnosis alone.
Instead, eligibility will be based on functional capacity (how much a person’s disability impacts their day-to-day life).

This means:
• Two people with the same diagnosis may have different outcomes
• Some people who currently qualify may not qualify for the NDIS in the future
• Changes are expected to begin from 2028 and be phased in over time

Other changes include adjustments to participant plans, tighter reassessment rules, increased provider regulation, and the development of community supports (what they’re calling, “Foundational Supports”) outside the NDIS.

There is a lot in this announcement, and more detail will be worked through over time.

We’ve prepared a clear, factual summary to help you understand what’s been proposed. Visit the link in comments to read more

14/04/2026

A poster promoting a free disability advocacy helpline in Australia.

At the top are logos for the Disability Gateway and the Disability Advocacy Support Helpline, with a phone number (1800 643 787). The text explains that people can call this number nationwide to request short-term phone-based advocacy support and help finding a local advocate.

At the bottom, there’s a map of Australia with phone icons scattered across it, showing the service is available across the country.

02/04/2026

Happy Easter from the Poly Support Services team! 🐰🎉🎊

Wishing everyone a safe, happy, and relaxing long weekend filled with joy! (and a little chocolate too!) 🐰🍫

02/04/2026

02/04/2026

The NDIS Commission has gained new powers under recently passed legislation.

These powers enable us to take stronger regulatory action, increase safeguards for people with disability, and protect the sustainability of the Scheme.

Key changes include:

☑️ Stronger penalty frameworks, including increased civil penalties of over $15 million, and criminal offences with up to five years' imprisonment
☑️ Measures to restrict aggressive and misleading marketing tactics
☑️ Stronger information gathering powers

Read more about these changes at https://bit.ly/4tcUwmC.

24/03/2026

NDIS recipients living in regional Australia are calling for the government to provide better care for those who live remotely with travel costs often eating up a large portion of their support budgets.

Read: https://ab.co/4d35vdB

13/03/2026

Communicating in an accessible way can help people with disability feel heard and respected. Council for Intellectual Disability has advice on how you can use inclusive communication.

To find out more, see the comments below. 👇

04/03/2026

A friendly reminder to check in with the people in your world 💛

Sometimes the people who smile the biggest are the ones hurting the most.

27/02/2026

“What’s that lanyard for?” Here’s your answer:

When someone wears a Sunflower lanyard, it’s a quiet signal that they have a non-visible disability, one that is not immediately apparent to others.

It means they may need more time, more patience, or a little extra help, and wearing the Sunflower helps them feel confident they’ll be met with understanding.

Seen it before? Now you know. Pass it on.

Learn more about Hidden Disabilities Sunflower by visiting the 👉 website https://bit.ly/3JVe0b7