Albury Wodonga Health acknowledges the traditional custodians of the lands on which we live and work. This land has never been ceded and always was and always will be Aboriginal land. We recognise the strength and resilience of Aboriginal and Torres Strait Islander people and their continuing connection to land, water and community. We pay our respects to Elders past, present and emerging. Albury Wodonga Health is a cross-border health service who provides a comprehensive and growing range of health services to the communities of Southern New South Wales and Northeast Victoria. Since our establishment in 2009, we have continued to evolve and bring more services closer to home for over 300,000 people. We have 24 sites across Albury, Wodonga, Beechworth, and Wangaratta, which enable us to deliver access to high-quality, safe and connected health care right here on the Border.
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Albury Wodonga Health (AWH) is committed to fostering respectful, informative, and constructive two-way conversations across our social media channels. Our team monitors and moderates social media platforms Monday – Friday from 8am – 4pm, excluding public holidays and weekends. AWH makes a significant effort to monitor and respond to posts and questions on AWH social media platforms, however we may not always be able to respond to all posts in a timely manner, particularly outside business hours. We do not provide medical advice or patient information over social media. If you require urgent assistance or need to speak with a healthcare professional, please contact our Switchboard Team on (02) 6058 4444 or call 000 immediately. We welcome community feedback and engagement and expect all interactions to be conducted with respect and courtesy. These Terms of Use apply to all AWH platforms, including Facebook, Instagram, LinkedIn, YouTube, and all other digital forums. By engaging with AWH’s social media channels you agree to these Terms of Use. AWH has managing control over all content published on its platforms. AWH reserves the right to moderate, edit, or remove any contributions that:
- Violate laws regarding harassment, discrimination, racial vilification, privacy, or contempt.
- Compromise the privacy of individuals or contain inappropriate personal information.
- Contain defamatory, misleading, or false information that may harm individuals or the community.
- Infringe intellectual property rights, including copyright-protected materials.
- Use offensive, obscene, or abusive language.
- Are off-topic, repetitive or spamming in nature.
- Troll or deliberately derail on-topic discussions.
- Promote commercial products or services without authorisation.
- Directly solicit donations or financial contributions outside of official fundraising initiatives.
- Provoke other community members or incite conflict.
- Impersonate another individual or attempt to post on behalf of a suspended account.
- Any other material AWH deems to be inappropriate. AWH reserves the right to hide, remove or report at its discretion any contribution to our social media channels that breach these Terms of Use. If a user breaches these Terms of Use, AWH may block accounts, restrict participation (including commenting, sharing and direct messaging), and if necessary or required by law, we reserve the right to share content with law enforcement authorities or report misconduct to the relevant social media provider. Albury Wodonga Health values the input of our community members in maintaining a respectful and constructive space. If you encounter inappropriate content, please send a direct message to the Albury Wodonga Health page for assistance. Thank you for contributing to a positive, informative, and respectful online community.
