02/09/2025
👋 Meet the Team: Tim – Support Manager
Tim is our Support Manager and the most senior team member under Troy, leading the charge behind the scenes to keep everything running smoothly.
💬 “I genuinely enjoy being able to support our team with open communication and a problem solving mindset. When staff feel supported, that flows directly into the care we deliver to our clients, and that’s where the real impact happens.”
Tim’s passion for teamwork and his calm, solutions focused approach are a big part of what makes NESS tick. He’s also proud of the direct connection he still has with clients, helping resolve concerns and building relationships that matter.
🌱 On his vision for NESS:
“I’m proud of what we’ve achieved so far, but I’m even more excited for what’s ahead. As we grow, our positive impact across the New England region grows too, and that’s what drives me. We’ve built a strong reputation in our community and I’m committed to upholding that every day.”
🎯 What he's learned as a leader in disability support:
“Everyone on our team brings something different to the table, and that diversity is a strength. The best outcomes happen when we play to people’s individual strengths, match them with the right clients, and create a workplace that is genuinely supportive and inclusive. Being approachable and empathetic is essential.”
🧰 Fun fact:
If there’s something to fix, build or improve, Tim’s your guy. “Whether it’s cars, carpentry, plumbing or gardening, I love being hands on. I reckon I could turn my hand to just about anything.”
