24/01/2021
Good morning and happy Monday ☀️
There’s a few little changes happening to my small business that I thought I would update you on. I’ll lead with the less good news and go up from there.
Firstly, from the start of this year onwards there is going to be a cancellation policy. I never wanted to have cancellation policy and have really put it off for the past 2 years but it has got to the point where I don’t really have a choice anymore. Almost every week without fail 50% of clients will either not show up to their appointments or cancel right at the last minute. Because of this other people have missed out on bookings or I’ve put hours of work into someone who didn’t show up and that’s left me with less time for the people who do honour their appointments. As much as my main goal for my business is to do the best I can to improve people’s health, I can’t continue my business or my goal of helping people if I’m just losing money purely due to others just not being more considerate.
So please note that you will be sent an invoice of $50 if you have not cancelled or rescheduled your appointment within 24 hours of your appointment.
Okay, on to more positive things! The website, logo and all things visual are currently under a bit of a makeover and edit. So if you’re on the website and it seems to be changing quite frequently, that’s why! I’ll update you on the changes one they’re all done.
Appointments are still available every Monday or Thursday and can be done face to face, over the phone, or even video. All appointments can be made online via the website. Although, if you are after a tele-appointment just give me a call to make a time. Alternatively, if you’re looking for an appointment on a different day of the week, please also give me a call.
I’ll be looking to add a few more availabilities to another day of the week later in the year, so keep an eye out for that.
And finally, I have a few social media posts and blog posts planned for this year so you’ll probably be seeing a bit more activity online from me. Which will be a very new thing for me. So I’m wishing myself good luck.
Thanks for reading this far everyone. Have a marvellous week!