The Support People is an NDIS registered provider of disability services in Ballarat and Bendigo
20/01/2026
🌱 Our Values | Learning & Reflection
At The Support People, we believe great support starts with learning and reflection.
This means we:
• Reflect on the work we do and the impact it has on the people we support
• Are honest and transparent, and open about learning from mistakes
• Share knowledge, learn from others and strive for best practice
• Understand our limits and seek advice when needed
By continually learning and reflecting, we grow stronger as individuals and as a team — and provide better support for our community.
16/01/2026
🩷 Our Values | Dignity & Respect
At The Support People, dignity and respect are at the heart of how we support every individual.
This means we:
• Treat people with respect, regardless of their individual differences
• Communicate using language that is clear, respectful and easy to understand
• Respect each participant’s right to make their own choices about how they are supported
• Protect personal and confidential information at all times
We believe everyone deserves to feel valued, heard and respected — in every interaction, every day.
15/01/2026
🌱 Life skills development with The Support People 🌱
At The Support People, we believe every person deserves the chance to grow, learn and live with confidence. That’s why our Life Skills Development program is here, supporting participants to build practical skills that make everyday life more independent and meaningful.
Whether it’s cooking, budgeting, digital skills, personal organisation or social confidence, our team works alongside participants to tailor learning that suits their goals and interests. It’s all about empowering people, one step at a time. 💛
Let’s build skills, confidence and connection — together. ✨
09/01/2026
💛 Dignity in every moment 💛
At The Support People, dignity means respecting each person’s choices, listening to their voice, and supporting them to live life on their own terms.
Every individual deserves to feel valued, heard and respected, not just in big moments, but in the everyday interactions that matter most.
We are committed to providing support that upholds dignity, independence and genuine connection, every day. ✨
08/01/2026
💛 Kindness Matters 💛
“No act of kindness, no matter how small, is ever wasted.” – Aesop
At The Support People, kindness is at the heart of everything we do, in the way we support one another, build connections, and create inclusive communities where everyone feels valued and respected.
A kind word, a listening ear, a shared moment, these small acts can make a big difference.
Let’s continue to choose kindness, today and every day. ✨
08/01/2026
✨ We’re thrilled to announce we’re now accepting referrals! ✨
💙 We currently have capacity for Support Coordination & Client Services, proudly overseen by our General Manager, Audrey Gatt.
👉 DM us or get in touch today to make a referral!
01/01/2026
🌟 Wishing everyone a year ahead filled with love, health, and happiness — Happy New Year!
31/12/2025
🎉 Happy New Year from The Support People! 🎉
As we welcome the New Year, we’d like to thank our clients, families, volunteers, staff, carers and community for being part of The Support People throughout the past year.
We’re excited for what the year ahead will bring — more connection, more opportunities, and continued support to help people live life their way.
Wishing everyone a safe, happy and hopeful New Year filled with new beginnings and positive moments. ✨
Happy New Year from all of us at The Support People!
29/12/2025
✨ 2024 – A year in review at The Support People ✨
As we look back on the year that was, we’re filled with gratitude for the moments, milestones and connections shared across our community.
Thank you to our participants, families, support workers, volunteers and staff for being part of our journey. Every smile, shared laugh and small win has made this year truly special.
We’re proud of what we’ve achieved together and excited for what’s ahead. 💛
Here’s to another year of connection, growth and community at The Support People.
25/12/2025
🎄✨ Wishing everyone a Christmas filled with love, joy, and special moments with loved ones.
24/12/2025
🎄 Merry Christmas from The Support People 🎄
As the year comes to a close, we would like to wish all of our clients, volunteers, staff, families, carers and friends a very Merry Christmas.
Thank you for being part of our community and for the kindness, connection and support shared throughout the year. We are grateful for every moment spent together and for the trust you place in us.
May your Christmas be filled with warmth, joy, laughter and time with those who matter most. ❤️
From all of us at The Support People, we wish you a safe, happy and joyful festive season. ✨
23/12/2025
At The Support People, we believe that connection, belonging and shared experiences are powerful parts of community life. That’s why we offer Disability Support Groups, a safe, welcoming space where participants can come together, build friendships, learn new skills and enjoy activities that matter to them.
Our support groups are designed to:
🤝 Promote social connection and inclusion
😊 Encourage confidence and life skills
🎨 Explore interests and activities together
💬 Build meaningful friendships
Whether trying something new or simply enjoying familiar faces, these groups are all about support, community and choice.
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Established in 2018, Next Step Disability Services Pty Ltd (NSDS) provides a range of support services for adults with disability in Ballarat, Bendigo and surrounding areas. Originally established to provide a community hub, community access, personal skill development programs and personalised care for people living in Ballarat, NSDS has grown to support over 100 clients in regional Victoria. The rapid growth of our organisation in its first 12 months, is reflective of our focus on delivering high quality, person centred support.
More recently, we have expanded our services to ‘round the clock’ support for persons choosing to live in their own home. We are enthusiastic about the future possibilities for people to live as independently as possible in a supported independent living arrangement, and to position ourselves to meet this demand; and believe our wealth of prior experience in supported residential service accommodation has us well placed to make this a reality.
We are equally excited by our newly established Youth Headquarters (YHQ) which supports 18-25 years olds to have fun and learn new skills.
Our Mission - To enrich the lives of people through individualised services, delivered with a sense of warmth and friendliness, that empower people with disability to live their best life.
Our Vision - To be a leading provider of quality services in regional Victoria, creating an inclusive world where people with disability live enriched lives of their choosing with our support.
Our Values - Our values underpin everything we do.
