22/12/2025
As Christmastime is soon upon us, I would like to say a heartfelt thank you to our wonderful clients for their continued loyalty and support. The last few years have been challenging for small business and now, more than ever, your support has been instrumental in ensuring that we have not only survived, but we have thrived and flourished! It is the highest compliment, and we thank you sincerely!
This year has been another busy year for Shout, we have welcomed clients, old and new and continued our professional development. I have enjoyed attending the Independent Audiology Australia conference at Mooloolaba, which was an important opportunity to meet and support other small independent audiology clinics. We are all committed to keeping client centred care and evidence-based practice alive! You have been greeted by our awesome client care team, Lily and Rachael, who continue to provide excellence in customer care, helping in any way you may need from changing a wax filter, to pairing your devices to your phone. No appointment needed, just drop in and be greeted by their friendly faces!
We have also waved good-bye to our much-loved Brooke, who has moved into paediatric care; we are so proud of her success and the next chapter of her audiology career! Finally, we have welcomed our new and highly experienced audiologist Pauline, who has joined us with a wealth of expertise in adult rehabilitation, aural care, and clinic management. We are fortunate to have such a great team at Shout, both past and present!
As the holiday season approaches, please make sure to note the following clinic dates:
• Last day – Wednesday December 24, 2025 (from 1:00pm)
• Re-open – Monday January 5, 2026.
As always, if you need to contact Shout for anything at all, you can get in touch by:
• Sending me an email to karen.greenhalgh@shouthearing.com.au
• Sending an email to help@shouthearing.com.au
• Leaving a message on (02) 9484 2246 – (our message bank will be monitored
regularly).
Wishing you a joyous Christmastime and a safe and peaceful New Year!
Karen, Rachael, Lily and Pauline.
Shout Hearing Healthcare.