What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Supportr, PO BOX 543, Beenleigh (2026)

16/04/2026

Autism isn't a problem to solve. It's part of who you are. At Supportr, we support autistic participants exactly as they are – not who society thinks they should be. 💙

Our Autism-Affirming Philosophy:

We believe:

▶ Autism is a neurological difference, not a deficit
▶ Stimming is self-regulation, not "bad behavior"
▶ Nonverbal doesn't mean non-thinking
▶ Routine and predictability reduce anxiety
▶ Special interests are valuable, not obsessions to discourage
▶ You shouldn't have to mask to receive respectful support

How We Support Autistic Participants:

🤲 We Respect Stimming
💬 We Adapt to Your Communication Style
🎧 We Provide Sensory-Aware Support
📅 We Maintain Predictability and Routine
🗣️ We Use Clear, Direct Communication
🎮 We Support Your Special Interests
🤝 We Understand Meltdowns and Shutdowns
🏠 We Support Your Independence Goals

Ready for Autism-Affirming Support?

13/04/2026

Support can make a real difference in everyday life. 💙

Disability support services aren’t just about assistance—they’re about building independence, improving quality of life, and staying connected to the community. With the right support in place, daily routines become more manageable and goals feel more achievable.

Whether it’s at home or out in the community, the right support helps create more confidence, choice, and control in your life. ✨

10/04/2026

Why Communication Matters:

When you clearly communicate what you need, you get better support. When you don't, support workers might:

▶ Assume what you want (and get it wrong)
▶ Do things in ways you don't prefer
▶ Miss important information about your needs
▶ Not realise something isn't working

Clear communication = better support.

1️⃣ Be Specific

Instead of: "I need help in the morning" Try: "I need help showering and getting dressed by 8:30am on weekdays"

The more specific you are, the better they can support you.

2️⃣ Share Preferences, Not Just Needs

Don't just say what you need help with – say HOW you want it done.

"I prefer my shower warm, not hot" "Please fold my clothes this way" "I like to do my buttons myself – just help with the zipper"

Your preferences matter. Share them.

3️⃣ Use Your Communication Method

Whether you communicate:
- Verbally
- Through AAC devices
- Via written notes or text
- With gestures or sign language
- Through a family member or advocate

Use whatever method works for YOU. Good support workers adapt to your communication style.

4️⃣ Give Feedback – Both Positive and Constructive

When something works well: "I really appreciated how patient you were today"

When something doesn't: "Can we try doing that differently next time?"

Support workers WANT to know what's working and what's not. Feedback helps them improve.

5️⃣ Don't Assume They Know

Even if it seems obvious to you, say it out loud:

"I need processing time before I respond"

"I get overwhelmed by too many questions at once"

"I prefer you ask before touching my things"

6️⃣ It's Okay to Repeat Yourself

If you've mentioned something before and they forgot, say it again.

"Just a reminder, I prefer my coffee with milk" "As I mentioned last time, I need help with..."

Repetition isn't nagging – it's clarifying.

7️⃣ Speak Up When Something Feels Wrong

If you feel uncomfortable, unsafe, or disrespected – say something.

"I'm not comfortable with that" "Can we do this differently?" "I need you to stop and listen to me"

Your comfort and safety are non-negotiable.

8️⃣ Ask Questions

"Why are we doing it this way?" "Can you explain what you're doing?" "Is there another option?"

Questions help you understand and stay in control of your support.

The Bottom Line:

You're not being demanding by communicating your needs. You're being clear.
You're not being difficult by having preferences. You're being honest.
You're not being ungrateful by giving feedback. You're being helpful.
Your voice matters. Your needs matter. And good support workers will always listen.

Ready to experience support that truly listens?

Speak up. Be heard. Get the support you deserve. 💜

07/04/2026

Starting with a new support worker can feel uncomfortable. That's completely normal – trust takes time. 💜

Why It Feels Awkward:

You're letting someone new into your home, your personal space, and sometimes your most vulnerable moments. They're helping with intimate tasks like showering, dressing, or toileting. You don't know them yet, but you need to trust them quickly.

Tips for Building Trust:

✅ Communicate Your Preferences Early Tell them how you like things done, what makes you comfortable, what you need them to know. Don't expect them to guess.
✅ Give Feedback If something doesn't feel right, say so. Good support workers want to know and will adjust.
✅ Start Small If possible, begin with less personal tasks and build up to more intimate support as comfort grows.
✅ Ask Questions About their experience, training, approach. Learning about them helps build connection.
✅ Set Boundaries It's okay to say "I'm not ready for that yet" or "I'd prefer you do it this way." Boundaries build trust.
✅ Give It Time Trust rarely happens instantly. Allow a few weeks to see if the relationship develops.

Red Flags That Break Trust:

If your support worker:
❌ Dismisses your preferences or concerns
❌ Rushes you or makes you feel like a burden
❌ Doesn't respect your privacy or boundaries
❌ Is unreliable or consistently late
❌ Makes you feel uncomfortable or unsafe

At Supportr:

We understand that trust is earned. Our support workers:

💜 Give you time to feel comfortable
💜 Communicate clearly and respectfully
💜 Honour your preferences and boundaries
💜 Show up consistently and reliably
💜 Understand that building trust is part of quality support

Starting with someone new can feel vulnerable. We get it. And we're committed to earning your trust through every interaction.

Need support you can trust?

Trust takes time – and we're patient. 💜

03/04/2026

As the days get shorter, some people notice their mood shifting too. It's called Seasonal Affective Disorder (SAD) – and it's real. 💙

What is SAD?

SAD is depression triggered by seasonal changes, typically autumn and winter when there's less sunlight. It affects your brain's production of serotonin and melatonin, disrupting mood and sleep.

Common symptoms:
😔 Persistent low mood
😴 Extreme fatigue and oversleeping
🚫 Loss of interest in activities
😞 Social withdrawal
😰 Increased anxiety

Why SAD is harder with a disability:

If you're already managing disability-related challenges, SAD compounds them:

😔 Harder to get outside for natural light
😔 Existing isolation intensifies
😔 Energy already limited becomes depleted
😔 Chronic pain may worsen in cold weather
😔 Everything just feels heavier

How Your Support Worker Can Help:

☀️ Light Exposure – Encouraging outdoor time, even short walks or sitting near windows
📅 Maintaining Routines – Helping you stick to regular sleep, meals, and activities when motivation is low
💪 Supporting Movement – Accompanying you to gentle exercise or accessible activities
👥 Social Connection – Supporting you to attend groups, see friends, and stay connected
🏥 Medical Support – Transport to GP, psychologist appointments, medication reminders
🤝 Compassionate Presence – Being there, listening, and gently encouraging self-care

When to Seek Help:
If you're experiencing persistent low mood, thoughts of self-harm, or inability to function – please reach out:

- Your GP or mental health professional
- Beyond Blue: 1300 22 4636
- Lifeline: 13 11 14

SAD is treatable. You don't have to suffer through it.

At Supportr:
We understand that mental health support is just as important as physical support. As autumn and winter approach, we can adjust our support to help you manage SAD – whether that's prioritizing outdoor time, maintaining routines, or supporting mental health appointments.

Need support this autumn and winter?

Contact Supportr now!

Serving NDIS participants across Brisbane, Logan, Ipswich, and surrounding areas.

Shorter days don't have to mean darker moods. We're here to help. 💙

30/03/2026

🎡 Looking for something fun to do this Easter?

The Queensland Easter Fair is a family-friendly event filled with activities like Easter egg hunts, rides, live entertainment, food stalls, and more. It’s a great opportunity for kids and families to get out, enjoy the festivities, and be part of the community. 🐣

Perfect for those looking to explore local events and enjoy a fun day out this holiday season.

📍 Check the link for full event details.

https://kidsonthecoast.com.au/event/queensland-easter-fair-2026/

26/03/2026

🎉 Spicy Brain 2026 – A Celebration of Neurodiversity, Disability & Creativity! 🎨🎶

Spicy Brain is all about amplifying neurodivergent and disabled voices through art, music, and creativity. This event is designed to be accessible, welcoming, and fun for everyone. Whether you’re an artist, performer, supporter, or just curious—there’s something for you!

🎟️ FREE tickets available now! Limited spots, so don’t miss out!

Link: https://events.humanitix.com/spicy-brain-2026

23/03/2026

Support looks different for everyone. 💜

For some, it’s having someone help with daily tasks. For others, it’s simply knowing there’s someone who listens, understands, and shows up when needed.

What’s one thing that makes you feel supported in your daily life? Share your thoughts in the comments — your answer might inspire someone else. ✨

19/03/2026

📣 Clay sculpture (5 - 17 years)

Become a sculptor for the day! Make your own clay creation to decorate your home or garden and fire in the kiln.

Follow the link for more information:
https://logan-events.bookable.net.au/ #!/event-detail/ev_830090d4c33f4a22bef01ad0eba5336c

16/03/2026

Behaviour isn't just "acting out" – it's communication when words aren't enough. 💜

When someone displays challenging behaviour – aggression, withdrawal, meltdowns, refusal, self-harm, or other concerning actions – it's easy to label it as "bad behaviour" that needs to be stopped or controlled.

But here's what we need to understand: behaviour is communication.

Especially for people with disabilities who struggle with verbal communication, behaviour is often the only way to express what they're experiencing when words fail them.

Every Behaviour Has a Meaning:

Behaviour doesn't happen in a vacuum. There's always a reason – even if it's not immediately obvious.

The Better Approach: Understanding and Responding:

Instead of asking "How do we stop this behaviour?", we should ask:

✅ "What is this behaviour trying to communicate?"
✅ "What need isn't being met?"
✅ "What's triggering this response?"
✅ "How can we address the root cause?"
✅ "What support does this person need right now?"

At Supportr, we see the person behind the behaviour – and we respond with respect, compassion, and understanding.

Behaviour is communication. Let's listen. 💜

14/03/2026

🚗 Interested in automotive skills and hands-on learning?

Wheelnutz Garage in Meadowbrook, Logan is a supported learning space for individuals who want to explore automotive repair and restoration while building friendships and developing skills for future employment and independence.

Participants can gain practical industry knowledge and real-world experience in a supportive environment. The program welcomes individuals across Autism Levels 1, 2 and 3, and accepts NDIS Plan Managed, NDIS Self Managed, and private participants.

📍 Meadowbrook, Logan

Find out more via the link.
https://mycarespace.com.au/business-listing/wheelnutz-garage-logan?partner=alist

12/03/2026

When you choose Supportr, you're not just getting a support worker for your loved one – you're getting a partner for your whole family. 💙

We know that when one family member has a disability, the entire family is affected. The stress, the logistics, the emotional weight, the constant coordination – it falls on everyone, especially you.

At Supportr, we don't just see the person we're supporting. We see YOU too – the parent, the sibling, the partner, the carer who carries so much.

💬 We Work WITH Families, Not Around Them

You're not an outsider in your loved one's care – you're a vital partner.

We:
✅ Listen to your insights and concerns
✅ Value your knowledge of your loved one
✅ Include you in care discussions and decisions
✅ Respect your role and relationship
✅ Never make changes without communicating with you first

You know your loved one better than anyone. We honor that and work collaboratively with you, not in isolation.

Supportr

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Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm