Amber Community

Amber Community We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From this humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

Our volunteer speakers share their unique lived experiences during our Road Trauma Awareness Seminars, inspiring partici...
28/01/2026

Our volunteer speakers share their unique lived experiences during our Road Trauma Awareness Seminars, inspiring participants to understand the actual reality of road trauma.

"The volunteer's story had a big impact on the other participants in the seminar and myself. I went in to reduce the severity of my fine and came out with a lot more! I share my experience with my friends and hope it makes a difference."

Are you looking to make a meaningful impact in your community? Volunteering with Amber Community is a powerful way to contribute to road safety.

Join our dedicated team of volunteers today. You can find out more here: https://bit.ly/3uRNdYY.

Partner with us for our Shine a Light on Road Safety campaign.Don’t miss this opportunity to align your business with a ...
26/01/2026

Partner with us for our Shine a Light on Road Safety campaign.

Don’t miss this opportunity to align your business with a great cause. Make a life-changing difference and partner with Amber Community to create safer roads together!

Please email us at events@ambercommunity.org.au or call Rita Hughes on 1300 367 797 to learn more.

Navigating a Transport Accident Commission claim can feel overwhelming, especially in the early days after a road incide...
22/01/2026

Navigating a Transport Accident Commission claim can feel overwhelming, especially in the early days after a road incident.

In the second video of our podcast series, Arnold Dallas McPherson Injury Lawyers take viewers through a clear, step-by-step guide on how to lodge a Transport Accident Commission claim, what information you’ll need, and what to expect along the way.

This practical video is designed to help remove uncertainty and empower people to take the first steps with confidence and support.

We thank Arnold Dallas McPherson, one of Amber Community’s valued legal partners, for sharing their expertise and making this process easier to understand. You can learn more about all our partners at>> https://bit.ly/3TnFFqL

Watch the video here>> https://youtu.be/OI5oEmvmDvI

Light will win, a gathering of unity and remembrance.The Australian Federal Government has declared a National Day of Mo...
21/01/2026

Light will win, a gathering of unity and remembrance.

The Australian Federal Government has declared a National Day of Mourning today, Thursday 22 January, a day for us to gather in unity and remembrance.

Join Amber Community in paying tribute to the 15 lives lost during the Bondi Beach terror attack, acknowledge the efforts of first responders who acted to prevent further tragedy, and the impact on the community.

There will be a minute's silence across Australia at 7.01pm (AEDT), and you can also light a candle as a tribute. Find out more here: https://bit.ly/4q0hBqM

Amber Community's Road Trauma Support Group provides a mix of peer support and education about trauma, coping strategies...
20/01/2026

Amber Community's Road Trauma Support Group provides a mix of peer support and education about trauma, coping strategies, and skills. The group offers a safe and supportive opportunity to explore trauma and post-traumatic growth and is facilitated by an experienced counsellor.

The program runs regularly throughout the year and is delivered online for 1.5 hours weekly for four consecutive weeks. The number of group members is capped to ensure optimal experience and outcomes.

“Joining the group has given me so much, especially the practical ways to cope, like better sleep habits and calming breathing exercises. Most importantly, it helped me realise I'm not alone on this journey.” – Road trauma support group participant.

If you and/or someone you know might be interested and want to learn more about this group program, please visit our website at https://bit.ly/3TL6AMT or call us at 1300 367 797.

*Please note: the group is for non-bereaved attendees.

Drive change in Regional Victoria!Amber Community is on the lookout for passionate Group Facilitators in Regional Victor...
19/01/2026

Drive change in Regional Victoria!

Amber Community is on the lookout for passionate Group Facilitators in Regional Victoria. If you're based in Horsham, Swan Hill, or Mildura and are ready to lead impactful discussions that promote safer driving behaviours, we want to hear from you!

- Flexible, casual roles
- Engage with your community
- Drive positive change

Learn more and apply here>> https://bit.ly/4b65Sk1

In collaboration with Griefline, we’ve developed a fact sheet that provides clear, practical information to help Austral...
18/01/2026

In collaboration with Griefline, we’ve developed a fact sheet that provides clear, practical information to help Australians impacted by road trauma understand their experiences and access the support they need. You can find out more in the link below.

Road trauma can bring a complex mix of grief and trauma, shaped by sudden loss, shock, and a sense of injustice that can deeply disrupt a person’s life. While these reactions are common and understandable, compassionate support and trauma-informed care can help people feel less alone as they navigate healing over time.

In collaboration with Amber Community, we’ve developed a fact sheet that provides clear, practical information to help Australians impacted by road trauma understand their experiences and access the support they need.

👉 Visit this link to download a copy of the new resource: griefline.org.au/resources/understanding-grief-and-road-trauma



Amber Community

Join our free online Art Therapy Support Group.Amber Community’s Art Therapy Support Group runs at regular intervals thr...
13/01/2026

Join our free online Art Therapy Support Group.

Amber Community’s Art Therapy Support Group runs at regular intervals throughout the year. It offers a safe space for self-expression, and no artistic skills are required!

What to expect:
- Five 90-minute sessions, held fortnightly
- A supportive and guided experience
- Commitment to all sessions is essential

Find out more and how to register on our website under support groups.

Thank you to all our followers for your support in 2025. We wish you all a safe and peaceful holiday season.We are close...
24/12/2025

Thank you to all our followers for your support in 2025. We wish you all a safe and peaceful holiday season.

We are closed from 12 noon on Wednesday 24 December 2025 and reopen at 9am on Friday 2 January 2026. For crisis support during this time, please contact:
Lifeline 13 11 14
Beyond Blue 1300 224 636
Griefline 1300 845 745

Alternatively, please feel free to leave a message at 1300 367 797, and we will get back to you on our return.

As we approach the end of the year, we are reflecting on the many people who have reached out to Amber Community for cou...
23/12/2025

As we approach the end of the year, we are reflecting on the many people who have reached out to Amber Community for counselling, support, and education after a road incident.

If you are able, please consider making an end-of-year donation to Amber Community or gifting a donation in honour of someone you love, someone you know, or anyone impacted by road trauma. You can make a donation via our Tribute Wall to remember and honour someone special, creating a lasting tribute in their name. Support Amber Community this holiday season: https://bit.ly/48OKIYE

Your support helps ensure people impacted by road trauma can access vital counselling and specialised support free of charge, providing these essential services to those who need them most.

We are incredibly grateful to our volunteers, partners, and community. Your commitment enables us to continue supporting those affected by road trauma and delivering education programs that promote safer roads across Victoria.

Recently, we had the privilege of filming powerful lived experience stories from our incredible volunteers. These storie...
22/12/2025

Recently, we had the privilege of filming powerful lived experience stories from our incredible volunteers. These stories sit at the heart of our education work, helping communities better understand the real impact of road trauma and creating space for connection, learning and empathy.

The filming day was filled with connection and peer support, and we are so grateful to the volunteers who shared their time and stories so openly. A special thank you to Karen & Mark for opening their home to us for filming.

We want to thank the Hume City Council. This project was supported by the Hume City Council’s Community Grants program, and we look forward to sharing these videos in the new year.

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Law...
22/12/2025

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Lawyers, Sarah Richardson and our Counselling and Support Services Manager, Renee Brauer. Sarah dives into what listeners can expect throughout the series and how we can empower people to begin their legal journey confidently.

We are grateful to Arnold Dallas McPherson, one of Amber Community’s valued legal partners, for sharing their expertise and supporting this important conversation.

You can watch the podcast here>> https://youtu.be/vdiGRz9M_H4

Arnold Dallas McPherson Injury Lawyers is one of our six legal partners. Learn more about all our partners at>> https://bit.ly/3TnFFqL

Address

Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our story

Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.