Trilogy Care

01/12/2025

Feel like your care budget disappears too fast? 🤔

You’re not alone, and you’re not stuck. Our free guide shows how to compare hourly rates and provider fees so you can halve your out-of-pocket costs over time. ❤💙

More hours. Same funding. No cutbacks to support. ✨

📘 View the step-by-step guide and take control of your care:
👉 https://trilogycare.com.au/halve-your-out-of-pocket-a-step-by-step-comparison-guide

27/11/2025

Sorting out support at home can feel like a full-time job. CareVicinity makes it easier. 💚

Through CareVicinity, you can:

🔍 Search for local support workers who match your needs
💸 See clear pricing, including a simple 12% platform fee on top of the worker’s agreed rate
📅 Chat, confirm tasks and lock in regular visits that suit your schedule

When you use CareVicinity alongside Trilogy Care, you keep control over who comes, when they visit and how your funding gets used for day-to-day support at home. 🏡✨

Take a look at the platform here: https://carevicinity.com.au/

26/11/2025

💙❤️💛 Support at Home Q&A - From confusion to clarity

Our latest Q&A answers the most pressing questions about the transition to Support at Home. ✨🏠

What we cover:

• What the 14 November final Home Care Package billing deadline meant for providers – and how that last claim affects your funding now 🧾📅
• How the surge in HCP invoices lodged by 14 November is affecting the timing of some Support at Home payments 👥⚙️
• Why some payments might still be delayed while Services Australia processes the backlog – and what’s being done to speed things up ⏳🧩

🎥 Watch here: https://www.youtube.com/watch?v=OtbEcGX0axc

📞 If you'd like to talk this through, call our friendly team on 1300 459 190.

25/11/2025

Your decisions turn funding into real, culturally safe support. 🙌✨

This coordinator guide follows three Support at Home case studies and shows how you:

💙 Match services to quarterly budgets
❤️ Check statements and contributions
💛 Keep clients confident and in control

Watch now: https://www.youtube.com/watch?v=hKLTr2dvewU

24/11/2025

Still confused about your fees under the new Support at Home (SaH) program? 😕

You are not alone. We have put together a short video that walks through the main fees and what they mean for you. ❤️💙💛

Simple, quick and easy to follow. Watch now 👇

https://www.youtube.com/watch?v=v10HhahqtJg

24/11/2025

Confused about Support at Home vs Home Care Packages? 🏡

This new Trilogy Care blog breaks it down in plain language so you can see:

💛 Why the government moved from Home Care Packages to Support at Home
💙 How eight funding levels and Quarterly Budgets change the way your funding works
❤️ What stays the same, including your right to choose your provider
🚀 How Trilogy Care focuses your budget on real care hours, not extra layers of admin

Feel clearer about your options and what your new budget can do at home. 🙌

Read the full blog here: https://trilogycare.com.au/support-at-home-vs-home-care-packages

21/11/2025

Our new video, From Confusion to Clarity – Part 2, is now live.

Erin and Marko walk you through the details on final Home Care Package bills and the shift into Support at Home, with updates on how we're pushing toward stability.

Watch now to stay informed and in control of your care.

💙❤️💛 Support at Home Q&A with Marko Rukavina and Erin Headley Trilogy Care CFO Marko Rukavina , sits down with Chief Quality & Operations Officer, Erin Hea...

21/11/2025

Aged care rules are changing, and families need clear answers. ❤️

Here’s what the 2025 aged care reforms mean in practice:

• How the new Aged Care Act and Support at Home fit together 🤝
• What the changes mean for grandfathered, hybrid and new clients 🚀
• Why quarterly budgets and carryover rules make planning so important 📊
• How Trilogy Care helps turn approvals into real support at home 🎉

If you feel overwhelmed by the reforms, you’re not alone – and you don’t have to figure it out by yourself. 💙💛

Read the full blog here: https://trilogycare.com.au/2025-aged-care-reforms-what-you-need-to-know

20/11/2025

Sorting out support at home can feel like a full-time job. CareVicinity makes it easier. ❤️

Through CareVicinity, you can:

🔍 Search for local support workers who match your needs
💸 See clear pricing, including a simple 12% platform fee on top of the worker’s agreed rate
📅 Chat, confirm tasks and lock in regular visits that suit your schedule

When you use CareVicinity alongside Trilogy Care, you keep control over who comes, when they visit and how your funding gets used for day-to-day support at home. 🏡✨

Take a look at the platform here: https://carevicinity.com.au/

18/11/2025

More hours. Same funding. 💛

When providers take higher fees, you lose care hours. Our Support at Home pricing summary compares real fees across providers so you can see where your money goes – and how to keep more of your budget in support. 💙📊

Read the breakdown: https://trilogycare.com.au/pricing-data-reveals-the-real-story-in-support-at-home

17/11/2025

Your care, your call. ✅

Support at Home groups services into 14 categories with clear inclusions/exclusions. Trilogy Care highlights the key changes so you know what’s covered ✨

Read more: https://trilogycare.com.au/support-at-home-services-what-is-available

16/11/2025

Your care, your call. 💙

Meet Tay Tay, Layla, and John as their families act as authorised representatives, agree on fair contributions and work with Trilogy Care to keep every care hour on track under Support at Home.

Watch their stories, then call 1300 459 190 if you want help to make sense of budgets, statements and carryover funds. 📞

💙❤️💛 Authorised representatives under Support at Home (SAH): Tay Tay, Layla and JohnIn this video, you’ll meet three families and see exactly how authorise...