First Support Australia

First Support Australia First Support Australia is a registered NDIS Service Provider. Our services are throughout Australia.

If you could design your SIL home, what would it look like?- A sunny room filled with light?- Quiet corners or open spac...
25/07/2025

If you could design your SIL home, what would it look like?

- A sunny room filled with light?
- Quiet corners or open spaces to connect?
- A place that reflects you - your comfort, your routines, your goals.

At First Support Australia, we know that a home isn’t just walls and windows.
It’s where independence grows, confidence builds, and every choice matters.

We’d love to hear from you! What makes a home feel like yours?
Share your vision in the comments!

Fully Accessible SIL Group Home in St Albans, VIC 3021 for NDIS participants with SIL funding/ILO arrangements - Only $2...
23/07/2025

Fully Accessible SIL Group Home in St Albans, VIC 3021 for NDIS participants with SIL funding/ILO arrangements - Only $250–$350/wk incl. utilities

This home is purpose-built for NDIS participants with High Physical Support needs who have Supported Independent Living (SIL) funding or Individualised Living Options (ILO) arrangements. It offers:

- Modern, open-plan living space
- Fully accessible kitchen and laundry
- 24/7 professional care
- Close to medical centres, transport
- Get in touch today to enquire or book a visit:

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

Eligibility criteria apply. Only enquiries from participants with SIL funding/ILO arrangements can be considered.

SDA Vacancy in Delacombe, VIC 3356 for NDIS Participants with SDA Funding This purpose-built, fully accessible home in D...
23/07/2025

SDA Vacancy in Delacombe, VIC 3356 for NDIS Participants with SDA Funding

This purpose-built, fully accessible home in Delacombe, VIC 3356 could be the perfect place for NDIS participants with SDA funding.

What this home offers:

- 2 private, light-filled SDA bedrooms - 1 available now
- Fully accessible layout
- 24/7 on-site support
- Close to essential services

Get in touch today to enquire or book a visit:

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

Note: Eligibility criteria apply. Only enquiries from participants with SDA funding can be considered.

Thinking about moving but worried you’ll lose your SDA or SIL funding?You’re not alone. Many participants believe reloca...
22/07/2025

Thinking about moving but worried you’ll lose your SDA or SIL funding?

You’re not alone. Many participants believe relocating means starting all over again.

The truth is: You can move homes and still keep your NDIS supports with the right planning and provider transition.

Whether your current housing no longer suits your needs, or you’re just ready for a fresh start, your funding moves with you.

You deserve a home and a support team that works for your goals, not against them.

Need help understanding the process?

We’re here to support your next chapter.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

As an SDA provider, we take tenant rights seriously.Every participant in our homes is supported to:✔ Feel safe and respe...
19/07/2025

As an SDA provider, we take tenant rights seriously.

Every participant in our homes is supported to:
✔ Feel safe and respected
✔ Raise concerns at any time
✔ Receive support that matches their goals
✔ Live with people who are compatible

Your home should feel like yours and we’ll never treat it like just a placement.

Ask us about how we handle transitions, communication, and feedback.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

All design categories may look similar on paper but the experience inside each SDA home can be very different.Questions ...
17/07/2025

All design categories may look similar on paper but the experience inside each SDA home can be very different.

Questions we encourage families to ask:
✔ “Can I meet future housemates first?”
✔ “What’s your approach to personal routines?”
✔ “How do you support cultural or sensory needs?”

We welcome these questions because we want you to feel truly at home here.

Tours available. Let’s walk through your options together.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

Birthdays at First Support Australia are always something special. It’s a time to pause, smile, and celebrate the beauti...
15/07/2025

Birthdays at First Support Australia are always something special. It’s a time to pause, smile, and celebrate the beautiful people we support.

Recently, a cherished member of our community enjoyed a birthday filled with warmth, laughter, and a cake as sweet as the moment itself.

Surrounded by his support team, he lit up the room with joy. It’s not just the decorations or the treats, it’s the care behind them that makes the day unforgettable.

We’re honoured to share these little milestones together, because every life we support is worth celebrating.

If your current SDA or SIL setup isn’t working, you're not stuck.Families often come to us after a mismatch elsewhere, l...
12/07/2025

If your current SDA or SIL setup isn’t working, you're not stuck.

Families often come to us after a mismatch elsewhere, looking for:
✔ More personalised care
✔ A quieter, more compatible environment
✔ Better communication and follow-through

If you’re unsure about your current setup, we’re happy to listen - no pressure.

Start with a simple chat about what you need.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

All SDA homes meet minimum standards but the best homes feel like more than just buildings.Here’s what we prioritise in ...
11/07/2025

All SDA homes meet minimum standards but the best homes feel like more than just buildings.

Here’s what we prioritise in ours:
✔ Homes built for long-term comfort and safety
✔ Support models tailored to individual needs
✔ Compatibility - no rushed placements
✔ A focus on community access and independence

We’d love to show you what that looks like in practice.

Message us to explore current vacancies or book a walkthrough.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

Your loved one has confirmed SIL or SDA eligibility - now comes the harder part: choosing the right housing environment....
10/07/2025

Your loved one has confirmed SIL or SDA eligibility - now comes the harder part: choosing the right housing environment.

When helping someone you care about settle into long-term accommodation, it’s not just about what’s available - it’s about what’s sustainable, safe, and suited to their lifestyle.

Here’s how we guide families and NDIS teams through this decision:

Support Needs
- Does the participant require 1:1 or 1:2 support overnight?
- Are there clinical needs that require nursing oversight or on-call backup?
- What does the support plan say about behavioural or sensory considerations?

Living Preferences
- Has the participant expressed a desire for privacy, autonomy, or social connection?
- How do they respond to shared routines, bathrooms, or communal kitchens?

Funding Match
- Is there a match between funding levels (SIL roster of care + SDA category) and the preferred housing model?
- Can their funding sustain individual support in an independent setting?

Housemate Compatibility (if shared)
- What’s the profile of existing tenants in the home?
- Is there a positive behaviour support plan in place to manage risks or promote inclusion?

We understand that finding the right fit isn’t just about ticking boxes, it’s about ensuring safety, wellbeing, and long-term stability.

If you're comparing options and want a second opinion, our team can review housing proposals, rosters, and provider compatibility with you.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

How to Request SDA or SIL in Your Plan?If you or your loved one could benefit from SDA or SIL, it’s important to know ho...
09/07/2025

How to Request SDA or SIL in Your Plan?

If you or your loved one could benefit from SDA or SIL, it’s important to know how to get it funded in your plan.

✔️ Start with clear goals in your plan like “I want to live more independently”
✔️ Get reports from an Occupational Therapist and support coordinator
✔️ Provide supporting documents (like a Functional Capacity Assessment or Housing Assessment)
✔️Submit these documents when your plan is being created or reviewed.
✔️Once funding is approved, you can start looking for the right home and support provider and we’re here to help.

SIL and SDA are separately assessed, so you may need to request each individually.

Do you need help preparing the right documentation or wording your plan goals? We support families through this all the time, reach out anytime.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

How many types of Specialist Disability Accommodation (SDA) design categories are there?Every SDA home falls into one of...
08/07/2025

How many types of Specialist Disability Accommodation (SDA) design categories are there?

Every SDA home falls into one of four design categories.
Each one is built for different accessibility needs.

Improved Liveability
For people with sensory, intellectual, or cognitive disabilities. Features include: enhanced wayfinding, contrasting colours, better lighting for visibility and calm.

Fully Accessible
For people with significant physical impairments, often wheelchair users. Features include: step-free access, wider doorways, accessible kitchens & bathrooms, etc.

Robust
For people with complex behaviours. Features focusing on safety and durability include: impact-resistant walls and fittings, secure spaces, reduced risk of injury or property damage, etc.

High Physical Support
For people with complex physical support needs. Advanced features include ceiling hoists, assistive technology, emergency power backup systems, etc.

If you need help choosing or applying for the right category, contact us via:

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook, VIC 3019

Address

Braybrook, VIC

Opening Hours

Monday 6am - 10pm
Tuesday 6am - 10pm
Wednesday 6am - 10pm
Thursday 6am - 10pm
Friday 6am - 10pm
Saturday 8am - 5pm
Sunday 8am - 5pm

Telephone

+611800008989

Website

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