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First Support Australia

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Braybrook, VIC
First Support Australia

First Support Australia is a registered NDIS Service Provider. Our services are throughout Australia.

20/01/2026

Lunar New Year Celebration in St Albans: Bringing Community, Culture & Connection Together

What an unforgettable day celebrating Lunar New Year with the St Albans community.

Last weekend, First Support Australia was honoured to be part of the St Albans Lunar New Year Festival. It was a meaningful opportunity for us to give back, stand alongside the community we proudly support, and contribute in our own small way to celebrating and preserving Vietnamese culture.

At our booth, we shared 200 gift packs with festival attendees, including 20 special gift packs for guests wearing beautiful Tết-inspired outfits, especially the Áo Dài, a traditional Vietnamese garment that reflects the heart of our cultural heritage.

Our space was filled with smiles and laughter throughout the day. Families and children enjoyed fun activities, photo moments, and a special visit from Elmo that brought so much joy to little faces.

Being part of this festival reminded us why community matters so much, coming together, celebrating culture, and creating a space where everyone feels welcome, seen, and valued.

Thank you to everyone who stopped by, shared a moment with us, and celebrated Lunar New Year together. We look forward to many more meaningful moments with the community in the years ahead.

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019

First Support Australia - Registered NDIS provider, specialising in 24/7 care, SDA housing, and support coordination.

13/01/2026

Celebrate Lunar New Year with First Support Australia at St Albans Lunar New Year Festival

This Sunday, First Support Australia is excited to be part of the Lunar New Year Festival in St Albans and we can’t wait to celebrate with the community 💛

Come visit the First Support Australia booth and enjoy a day filled with smiles and festive fun:
- Fun activities & interactive games for all ages
- 20 special gifts for the Best Áo Dài outfits
- A special appearance by Elmo, ready for photos with kids and families
- Free popcorn to enjoy while you soak up the festival atmosphere

- Date: 18 January 2026
- Time: 10:00 AM – 10:00 PM
- Location: Alfrieda Street, St Albans

Come say hello, play, laugh, and celebrate with First Support Australia

📞 Call: 1800 008 989
📧 Email: info@firstsupport.com.au
📍 Visit: 1 Errol Street, Braybrook VIC 3019
First Support Australia - Registered NDIS provider, specialising in 24/7 care, SDA housing, and support coordination.

31/12/2025

As the year comes to an end, we took a moment to pause and reflect together as a team.

This was a small, internal gathering for our office staff, a chance to acknowledge the people working quietly behind the scenes every day. From coordination, administration, compliance, to planning and support, each role plays an important part in keeping our services running smoothly.

Thank you to our office team for your dedication, teamwork, and consistency throughout the year. Your work may not always be visible, but it makes a real difference to the people we support.

As we move into the new year, we remain focused on doing our work with care, responsibility, and professionalism.

Music Obtained from: Musdo

30/12/2025

Celebrations often begin with excitement: thoughtful plans, favourite foods, and details made with love.

But for families caring for children who need extra support, joy can be fragile.

In a single moment, the room quietens, smiles soften, and the happiness you hoped would last a little longer gently slips away.

29/12/2025

Some journeys begin with hope only to pass through door after door that quietly closes.

Jessie knows that feeling all too well.

The long mornings spent calming a child who’s already overwhelmed before the appointment even starts.
The polite smiles inside unfamiliar office.
The gentle apologies: “We’re not the best fit.”
The long waitlists: “Twelve to eighteen months.”
And the words that hit the hardest: “His needs are too complex for us.”

Each time, Jessie held her son’s hand a little tighter.
Each time, her hope faded but never fully disappeared.

So many parents have walked out to the car park trying to hide their tears, wondering where to go next, wondering who will finally say, “Yes, we can support you.”

If you’ve lived through moments like these, please know you’re not alone.
Your strength is real even on the days it feels impossible to see.

And if you feel comfortable, we invite you to share your story below.
Because somewhere out there, another parent is quietly searching for reassurance and your experience may be the light that helps them keep going.

28/12/2025

There are moments that stay with parents of children who need additional support: moments when they quietly hope that the world will meet their child with a little more gentleness, a little more understanding.

But sometimes the looks still come.
The whispers.
The distance that forms even when all you want is connection.
And a situation that becomes overwhelming in an instant.

27/12/2025

Some mornings start with hope: a smooth drop-off, a quiet wish that today might be different.

But sometimes the phone still rings.
And before you even answer, your heart already knows what’s waiting on the other end.

The explanations.
The apologies.
The quick packing-up at work.
The familiar walk back to school ... again.

Have you ever found yourself whispering, “Maybe tomorrow will be better,” even when today feels impossibly heavy?

26/12/2025

For many families, medical appointments are occasional.

For parents supporting children with additional needs, they become part of life.

Each year brings the same waiting chair, a slightly thicker file, and a child who grow up between assessments.

And within these quiet journeys are stories that resemble one another: stories of parents like Bella, who have walked through years of appointments and countless moments of waiting.

When Bella’s son turned 4, she felt unsure of where to begin.

Walking into a specialist clinic for the first time, she held her son close along with a quiet fear: fear of negative results, fear of overlooking something important, fear that he might fall behind. The file she carried that day was as thin as a school notebook, yet her emotions felt heavy.

3 years later, Bella “got used to it” not because things became easier, but because this routine had become part of her life.

Assessments found space between work meetings. Tests took place between birthday celebrations. Therapy sessions settled naturally into herweekly rhythm.

Bella smiled and said, “Every year, the only thing that truly changes is him. The appointments stay the same almost like time standing still.”

By the time her son turned 11, Bella carried a file as thick as a school textbook. Each page held a doctor’s visit, an assessment, and a therapy session.

There were days when Bella couldn’t hide her tiredness: her hair tied in a rush, the faint shadows under her eyes. But when she looked at her child, she seemed to stand a little taller.

“As long as he goes further than last year,” she said, “every appointment is worth it.”

To professionals, this story may feel familiar.

To parents living it, it is quiet courage: steady, resilient, and often unseen.

If your years also feel like “appointment after appointment,” please know this: you are not alone.

And if you feel ready, we welcome you to share your journey.

Somewhere out there, another parent, another Bella may find comfort in knowing that someone else understands.

25/12/2025

Christmas doesn't arrive at First Support Australia in just one moment, it arrives in many.

In shared laughter around the table.
In hands held during games.
In music that fills living rooms.
In the quiet joy of participants, families, and staff simply being together.

Different houses, different stories yet the same warmth glowing in every corner.

Because when people come together with kindness, patience, and genuine care, light always finds a way to meet more light.

To our participants, their families, and our dedicated staff: thank you for filling this season with connection, belonging, and moments that will stay with us long after the decorations come down.

Here’s to a Christmas where every home shines in its own beautiful way.

24/12/2025

When schedules keep shifting, forms keep piling up, and choices must be made without pause, exhaustion quietly builds.

In the still hours of the night, have you ever wondered whether light can still reach you through it all?

23/12/2025

Some days begin quietly: the kind of mornings where every small task feels heavier than it should.

But when the right support is there, everything changes.

A steady hand.
A gentle routine.
Someone who shows up with respect, patience, and the kind of care that lets a participant move through their day with dignity.

From morning preparations to the simple comfort of a clean space, from safe medication support to a warm meal, from the quiet hours indoors to that moment when sunlight finally meets the doorway, it all adds up to something powerful:

A life that feels supported.
A day that feels possible.
A participant who is never left to navigate it alone.

Address

1 Errol Street
Braybrook, VIC
VIC3019

Opening Hours

Monday	6am - 10pm
Tuesday	6am - 10pm
Wednesday	6am - 10pm
Thursday	6am - 10pm
Friday	6am - 10pm
Saturday	8am - 5pm
Sunday	8am - 5pm

Telephone

+611800008989

Website

https://firstsupport.com.au/

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