Urban Utilities

Urban Utilities We’re responsible for delivering clean, safe drinking water and wastewater services to Brisbane, Ipswich, Lockyer Valley, Somerset and Scenic Rim.

You can get in touch with us on Facebook from 7am to 7pm weekdays. At the heart of everything we do is genuine care: For each other, for our customers and communities, and for the environment. We’re there when our customers need us – whether it’s a simple shower or flush of a toilet; major infrastructure works or new residential developments. Our head office is in Fortitude Valley, Brisbane, but our employees work all over SEQ - including at our SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge and Bundamba, and wastewater treatment plants located across our region. Your privacy is important to us. We collect your personal information so we can respond to enquiries you send us and update our records. To find out more about how we use and disclose your personal information, access our Privacy Policy at https://urbanutilities.com.au/privacy

Our social media terms of use are available at https://urbanutilities.com.au/about-us/corporate-information/social-media-terms-of-use

Summer is a much-loved time of year in South-East Queensland, but with it also brings heatwaves, heavy rain, and storms....
08/10/2025

Summer is a much-loved time of year in South-East Queensland, but with it also brings heatwaves, heavy rain, and storms.

We want to help you get set for summer by preparing for whatever the weather brings our way. Hear from some of our local team members on their best summer season advice 👇

07/10/2025

Vibes were high and reusable water bottles were putting in the work on this scorcher of a day at Kenmore State High School, where we joined other emergency services and response teams to launch Get Ready Week!
 
Meeting with a bunch of local legends, we’re feeling equipped with a range of resources and tools to prepare for the summer season’s heat and severe weather.
 
Hear from our Civil Delivery Lead, Jesse, who reported to us live from the scene with his best tips to Get Set for Summer ☀️🔥⛈️

The countdown is on! 🚨🚑💧 We’re joining our fellow frontline heroes at the Brisbane Emergency Expo to help our community ...
06/10/2025

The countdown is on! 🚨🚑💧

We’re joining our fellow frontline heroes at the Brisbane Emergency Expo to help our community prepare for and recover from any extreme weather summer throws our way.

Get set for summer with us this Saturday, the 11th of October from 9am at Mount Gravatt Showgrounds, to talk tips and tools so you’re prepared for storms, heat and heavy rain.

It’s a scorcher today – with a peak heat of 33° 🌞 The weather apps have got it right, reminding us to stay summer-read...
02/10/2025

It’s a scorcher today – with a peak heat of 33° 🌞

The weather apps have got it right, reminding us to stay summer-ready!

Keep cool and UV-protected with the essentials:
🧴 Sunscreen
💧 Plenty of water
🧢 A hat
😎 Shades

26/09/2025

Ted Lasso says ‘believe’. We say ‘stay hydrated’! We think that's a winning combo for the Lions to roar into the AFL Grand Final this weekend! We’re cheering them on with the same passion we bring to keeping South East Queensland’s taps flowing. Go ! 🦁

24/09/2025

What does it take to build an epic water-themed library display? For us – a bit of string, an abundance of blue paper, and a passion for the precious resource of course!

Peek behind-the-scenes as our Education Team set up a display as part of our competition, open to all schools in our service region.

Head to https://urbanu.com.au/National-Water-Week-Competition-Enter-Now to enter now!

We sat down with Darcy Richardson, who leads our grad program, to understand what drew him to the emerging talent space,...
24/09/2025

We sat down with Darcy Richardson, who leads our grad program, to understand what drew him to the emerging talent space, why he finds purpose in the work, and what he finds most surprising about working with Gen Z.

Enjoying sunny spring days at Roma Street Parklands? 🌳😊BYO bottle so you can refill for free! We’ve got two water stati...
19/09/2025

Enjoying sunny spring days at Roma Street Parklands? 🌳😊

BYO bottle so you can refill for free!

We’ve got two water stations in Roma Street Parklands (by the Spectacle Garden and Information Centre).

Stop by and take a sip!

Be a “Water Hero” for National Water Week! We’re calling on schools to create a water-themed library display that inspir...
17/09/2025

Be a “Water Hero” for National Water Week!

We’re calling on schools to create a water-themed library display that inspires curiosity, sparks conversation, and shows why every drop counts!

It’s your chance to win a custom mural by First Nations artist Ambrose Killian, plus you'll receive a book pack if you’re one of the first 5 schools to enter.

Enter the competition via the link! Entries close Wednesday 24 October.

*Open to all schools in the Urban Utilities service region. Winners will be selected based on creativity and alignment to the theme and announced after National Water Week on 28th October 2025.

Our Wet Weather Overflow Reduction Program is coming to your suburb soon! From later this month, you might see our deliv...
17/09/2025

Our Wet Weather Overflow Reduction Program is coming to your suburb soon!

From later this month, you might see our delivery partners RAIN and Detection Services out and about in Albion.

They’re visiting tens of thousands of properties to conduct smoke testing and inspections of our wastewater network and private plumbing connections, looking for things like pipe cracks, breaks, defects and non-compliant private connections to our network.

These plumbing problems contribute to wet weather overflows – so we’re working with you to help protect homes, businesses and our communities. Find out more: https://www.urbanutilities.com.au/network-upgrades/sewer-maintenance/wet-weather-overflow-reduction-program

17/09/2025

This season finale might be closing tonight, but our summer chapter is just heating up. Stay tuned for storm season prep…

The sun sure was shining for our team at last weekend’s Laidley Spring Festival🌞An annual celebration of all things spri...
16/09/2025

The sun sure was shining for our team at last weekend’s Laidley Spring Festival🌞

An annual celebration of all things spring, it was wonderful to kick off the new season by connecting with so many in our community about simple ways to be water-wise.

Thank you to the Lockyer Valley region and all those who stopped by to have a chat!

Address

31 Duncan Street
Brisbane, QLD
4006

Telephone

+61132657

Website

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