15/05/2026
🚀 Big News – Our New Participant Portal Is Now Live!
We’re so excited to share that the new CPM Care Participant Portal is officially here and ready for all participants to use 🎉
This easy-to-use portal has been designed to give you more choice, control, and confidence when managing your supports and funding — all in one secure place.
🔗 Check out the Live Demo here: https://careflow.zite.so/demo/showcase
✨ What You Can Do in the Portal:
✅ View invoices clearly with service dates, shift times, billing periods, and costs
✅ Download PDF invoices anytime for your records
✅ Keep track of total hours used during your plan period
✅ Switch between plans to monitor balances and funding usage
✅ Filter support categories and shift types for easier tracking
✅ Send direct messages through the portal
✅ Raise billing questions and attach invoices directly
✅ View upcoming scheduled shifts
✅ See completed shifts at a glance
✅ Track invoiced and paid shifts with associated costs
✅ Enjoy extra features like dark mode, setting unavailability, and more
This is another exciting step towards making supports more transparent, simple, and empowering for participants and families.
And the best part? We’re only just getting started — more great features are on the way 🚀