12/05/2026
Notice of Changes to Repeat Script Request Fees
Effective from 1 June 2026
Broome Medical Clinic wishes to advise patients of upcoming changes to the way repeat script requests are managed.
From 1 June 2026, we will be introducing e-script requests via the use of HotDoc (known as ‘Routine Requests’) to make the process easier and more convenient for patients.
New repeat script request options:
HotDoc e-script request:
Patients will be able to request eligible repeat scripts through HotDoc.
Fee: $30 per request – prepayment withheld and released on script approval by your GP
Phone, walk-in, or reception script request:
Patients may still request repeat scripts by phoning the clinic or attending reception in person.
Fee: $35 per request (increased from the current $25 fee).
Why we are making this change
This change will help us:
- Provide a more streamlined script request process
- Reduce delays for patients
- Reduce the phone ‘on hold’ wait times
- Support safer and more consistent handling of repeat medication requests
- Free up reception and clinical staff to better assist patients requiring appointments and urgent support in other matters.
Please note that not all medications may be suitable for repeat script requests without a consultation. In some cases, your doctor may require an appointment before issuing a prescription.
We thank the Broome community for your understanding as we continue improving our patient services.
Broome Medical Clinic