20/04/2023
Change to Medical Software
We wish to advise that we will be changing our medical software. From Monday 24 April we will be using Best Practice, this will allow GP’s to be able to provide electronic scripts (e scripts) which will be sent as an SMS or email, it will also allow for instant Medicare rebates, rather than the previous 24-48 hour wait.
From Thursday 20 April until Monday 24 April, we will be unable to submit claims electronically to Medicare, this will only affect patients that are privately charged. If you wish to submit a Medicare claim online using either:
• your Medicare online account through myGov
• the Express Plus Medicare mobile app.
We appreciate your patience and understanding during the next few months as we navigate our way through!