Friendly Society Private Hospital

Friendly Society Private Hospital The Friendly Society Private Hospital is a leading 142-bed surgical and medical facility in Bundaberg

The Friendly Society Private Hospital is more than a world-class, 142 bed surgical and medical facility set in stunning Central Queensland. At the heart of The Friendlies is a team of 400+ medical, nursing, support and allied health professionals, committed to the health, safety and well-being of every member of the Bundaberg and the Wide Bay Burnett communities. For 70 years, our not-for-profit a

pproach has allowed us to invest in the very best medical equipment and staff, while staying true to our patient promise of providing the friendliest, highest quality healthcare in Australia.

You're always welcome at The Friendlies, and we know how much a friendly face can mean.Here’s when you can visit:🕙 Gener...
22/07/2025

You're always welcome at The Friendlies, and we know how much a friendly face can mean.

Here’s when you can visit:

🕙 General Visiting Hours – 10am to 8pm
💓 Coronary Care Unit (CCU) – 10am to 1pm and 3pm to 8pm
⛔ No CCU visitors between 1pm and 3pm so patients can rest and recover

📍 You'll find us at 19–23 Bingera Street, Bundaberg West QLD 4670

If you're unsure about the best time to visit or have questions, feel free to call us on 07 4331 1000.

We’re here to help you support your loved ones every step of the way.

Our amazing FSPH Oncology Team had a fantastic time at this year’s Relay for Life. It was a day full of heart as we supp...
22/07/2025

Our amazing FSPH Oncology Team had a fantastic time at this year’s Relay for Life. It was a day full of heart as we supported, celebrated and remembered the incredible patients who inspire us every day.

To top it all off, we were honoured to receive the Spirit of Relay – Team trophy. A lovely and humbling surprise that capped off an already beautiful day.

Thank you to everyone who came together to make it so special.

FAKE NEWS – STRAHAN – BUNDABERG TODAY – FRIDAY 18TH JULY 2025The Bundaberg Today published an article on Friday, 18th Ju...
22/07/2025

FAKE NEWS – STRAHAN – BUNDABERG TODAY – FRIDAY 18TH JULY 2025

The Bundaberg Today published an article on Friday, 18th July 2025, based upon comments by Strahan, who, it should be noted, has not been accredited to practice at the Friendly’s since February 2024. The article also fails to highlight that Strahan operates a business that is in competition with the Friendly’s.

The article contained disinformation – which appears designed to mislead our community and reflect poorly upon the reputation of the Friendly’s and its team of dedicated staff and VMO’s. Strahan’s tone and content in the article reflects behaviour that is strongly condoned by the AMA and Specialist Medical Colleges in Australia.

I can confirm that my Board welcomes contemporary advice from highly respected accredited medical practitioners at the Friendly’s.

The Bundaberg Friendly Society Private Hospital is proud that in the past 27 years we have had three CEO’s leading our organisation.

The commitment from my team resulted in a positive financial result for the 2024 – 2025 financial year. This achievement in spite of the challenges facing Private Health in Australia was possible with their commitment and hard work in leading and managing health care delivery to our community but importantly changing work practices in line with the changes in our external environment, one of which has been better management of medical patients.

In 2022-2023 the Friendly’s did endure a financial loss, after taking in to account interest and depreciation expenses, as did many private and public health providers, known as the COVID effect and successfully traded out of this in 2023-2024 reversing a $4.8M deficit with a break even result. Our cash and balance sheet position remained and remains sound.

Given the Friendly’s recent financial results and the strategic operational adjustments, the Board and I are confident that the Friendly’s will remain the pre-eminent private hospital in Bundaberg. We have a long history of providing quality safe care in our community and we will continue to do so with the support of our staff, VMO’s and Community overseen by prudent fiscal and clinical governance management.

It should also be noted that the Medical Specialist Chairing the Medical Advisory Committee is an independent participant in the Bundaberg Friendly Society Medical Institute Board.

In relation to the recent accreditation process all private and public hospitals in Australia receive a short notice assessment during a three-year accreditation cycle. The recommendations post the short notice assessment are a customary part of the accreditation process that will be finalised in late August with an accreditation report issued in September. The Board and I are very pleased with the progress made in addressing the recommendations received and anticipate ongoing accreditation.

The Bundaberg Today reporter did not wait for our response to the allegation that the Emergency Department is to close. Our response to this is that the Emergency Department continues to provide emergent care to our community.

Unit 5 at the Friendly’s has closed due to the expiry of our Service Agreement with WBHHS. Consumers receiving care under the collaborative care service agreement consistently rated our services 98% satisfaction. At the expiry of the service agreement The Friendly’s provided three submissions to WBHHS all of which were rejected without sound reason. Our concerns for the community regarding this were escalated to the Acting Director General, QLD Health and Local Parliamentary Members and I will continue to advocate strongly on behalf of the Bundaberg and Wide Bay Community to recommission our 27 empty beds.

Finally, The Friendly’s CEO resides in Bundaberg and can be spotted regularly enjoying a local coffee at Favours.

Need an x-ray, ultrasound, CT scan or other diagnostic imaging?I-Med Radiology Network provides a full range of medical ...
20/07/2025

Need an x-ray, ultrasound, CT scan or other diagnostic imaging?
I-Med Radiology Network provides a full range of medical imaging services right here at The Friendlies.

✅ X-ray
✅ CT & MRI
✅ PET/CT
✅ Ultrasound & Mammography
✅ Nuclear medicine & Interventional procedures

Whether you're an inpatient or outpatient, our imaging services are easily accessible and professionally delivered by the I-Med team.

🕒 Opening hours:
Mon–Fri: 7:30am–5:00pm
Sat: 9:00am–12:00pm

📍 Find us via the Bingera Street entrance
📞 Bookings & enquiries: 4131 2800

Our volunteers are at the heart of The Friendlies. From welcoming patients at reception and assisting in the Foundation ...
15/07/2025

Our volunteers are at the heart of The Friendlies. From welcoming patients at reception and assisting in the Foundation Shop to providing comfort and conversation on the wards, their care is felt across the entire hospital.

They offer time, kindness and compassion — and in doing so, they help make every visit to The Friendlies just that little bit easier.

Thank you to every volunteer for the support you give and the difference you make.

The aged care process can be quite daunting for families and understanding where to get the right information is essenti...
15/07/2025

The aged care process can be quite daunting for families and understanding where to get the right information is essential for preparing for one of the most difficult stages of life. Please see the following links of services that are able to assist and support you with planning your aged care transition.

Commonwealth Home Support Programme Services:
https://www.myagedcare.gov.au/sites/default/files/2025-07/your-guide-to-commonwealth-home-support-program.pdf

Home Care Package Services:
https://www.myagedcare.gov.au/sites/default/files/2024-06/your-guide-to-home-care-package-services_0_0.pdf

Steps to enter an Aged Care Home:
https://www.myagedcare.gov.au/sites/default/files/2023-10/steps-to-enter-an-aged-care-home.pdf

At The Friendlies Allied Health Department, our experienced team offers personalised care across physiotherapy, occupati...
14/07/2025

At The Friendlies Allied Health Department, our experienced team offers personalised care across physiotherapy, occupational therapy and more, all from our dedicated facility beside The Friendlies Hospital.

Whether you're recovering from surgery, managing a chronic condition or working toward better mobility and independence, we're here to support you every step of the way.

📍 Allied Health Building, 102 Woondooma Street (beside The Friendlies Hospital)
📞 Call 4331 1888 to book an appointment

Looking for something fresh and satisfying while you're at the hospital?Our Atrium Cafe has you covered with simple, del...
13/07/2025

Looking for something fresh and satisfying while you're at the hospital?
Our Atrium Cafe has you covered with simple, delicious meals like this ham and salad sandwich, served with a bright twist of orange.
Whether you’re visiting, working or just passing through, stop in and treat yourself.

Our Day Surgery Unit is a comfortable purpose built space designed for same day procedures. You can go home and recover ...
08/07/2025

Our Day Surgery Unit is a comfortable purpose built space designed for same day procedures. You can go home and recover in familiar surroundings.

From the moment your doctor books your procedure we are here to guide you every step of the way. Our friendly team will call you the day before your surgery to confirm the details, answer your questions and make sure you are ready.

✅ Easy preadmission
✅ Comfortable waiting areas
✅ Experienced local staff
✅ On site parking pharmacy and café

If you have any questions before your visit call us on 4331 1000 Monday to Friday between 8am and 5pm or visit thefriendlies.org.au

This NAIDOC Week (6–13 July), we proudly celebrate 50 years of honouring the rich history, culture, and achievements of ...
08/07/2025

This NAIDOC Week (6–13 July), we proudly celebrate 50 years of honouring the rich history, culture, and achievements of Aboriginal and Torres Strait Islander peoples.

The 2025 theme, “The Next Generation: Strength, Vision & Legacy”, pays tribute to the enduring strength of our Elders, the vision of our communities, and the legacy carried forward by our youth.

At The Friendlies, we are committed to walking alongside First Nations peoples—listening, learning, and working together towards a healthier, more inclusive future.

Find out more about this year’s theme at National NAIDOC

Behind the care, compassion and innovation at the Friendlies is a dedicated Board of Directors committed to guiding our ...
06/07/2025

Behind the care, compassion and innovation at the Friendlies is a dedicated Board of Directors committed to guiding our hospital into the future.

Each member brings a wealth of experience, knowledge and a deep connection to our community — helping us stay true to our mission as a not-for-profit hospital, here for Bundaberg and beyond.

We thank our board for their continued leadership and vision. 👏💙

Please note that due to stocktake requirements, the Friendlies Pharmacy will be closed for the day on Monday, 30 June 20...
24/06/2025

Please note that due to stocktake requirements, the Friendlies Pharmacy will be closed for the day on Monday, 30 June 2025.

The Pharmacy will reopen as normal on Tuesday, 1 July.

We apologise for any inconvenience and thank you for your understanding.

Address

Bundaberg, QLD

Telephone

+61743311000

Website

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Our Story

The Friendly Society Private Hospital is a 142+ bed acute care surgical and medical facility that recognises there is nothing more important than your health and wellbeing.

We are proud to be regarded as one of Australia’s leading regional private hospitals, which combines the latest technology with the highest standards of compassion and care.

Our Rich History

The Friendlies has been a Bundaberg institution since its origins in 1919. The Bundaberg Friendly Society Medical Institute opened the Friendly Society Pharmacy in 1920 and purchased St Vincent’s Hospital on Crofton Street in 1946.