Phoenix House

Phoenix House Providing supportive, safe, and trusted counselling services in Bundaberg, Childers and Gin Gin.

Our professional team offer a wide range of counselling and support for people of all ages Phoenix House Association Incorporated has been supporting people living in the Bundaberg region since 1995, originally operating as the ‘Bundaberg Area Sexual Assault Service’. Since that time, we have grown exponentially and now provide a wide range of counselling and support services to people of all ages, for a variety of reasons, while still providing specialist support to people who have been impacted by sexual violence. We are a non-government and registered charity organisation, with many of our services funded through Federal and State Government grants. We work hard to provide a ‘No Wrong Door’ approach to meeting the mental health, therapeutic, and wellbeing support needs of our local and regional communities. If we are not able to provide direct supports, we will assist you in identifying local services who can. Phoenix House offers telehealth and phone consultations when appropriate, allowing clients who are impacted by barriers like geographic location, transport challenges, or public health concerns like COVID-19, to continue to access to service provision and resources. Phoenix House employees meet a range of disciplines inclusive of: Mental Health Accredited Social Workers, Social Workers, Accredited Counsellors, Qualified Mental Health Support Workers and several other disciplines and volunteers congruent with therapeutic counselling, education, and community support. We welcome Aboriginal and Torres Strait Islander people and provide the option of engaging with one of our cultural liaison staff. We are a diverse workforce and welcome people from Culturally and Linguistically Diverse backgrounds, and those who identify as LGBTQIA+.

✨ Big shoutout to the amazing team at Tagteam Electrical Bundaberg! Ryan, Joel and Zedd (+ the rest of the team) your pr...
14/09/2025

✨ Big shoutout to the amazing team at Tagteam Electrical Bundaberg!
Ryan, Joel and Zedd (+ the rest of the team) your professionalism, reliability, and friendly service never go unnoticed. We’re grateful for the great work you have been doing for us, always a pleasure to work with you all. ✨

https://www.facebook.com/profile.php?id=61564490453076

Last night we celebrated at the Child Protection Week dinner and awards, it was such a wonderful night with young people...
13/09/2025

Last night we celebrated at the Child Protection Week dinner and awards, it was such a wonderful night with young people's safety, and voices, at the forefront.
Mighty Mitts Boxing were very deserving award winners and the young people, who participated in the My Voice Matters workshop, shared their messages in a powerful culmination of speeches 🙌
Great work once again Bundaberg Child Protection Week Action Group

🌱 RISE & THRIVE – 8 WEEK FREE SERIES 🌱We’re proud to be hosting Rise & Thrive at World Gym Bundaberg – an 8-week FREE se...
12/09/2025

🌱 RISE & THRIVE – 8 WEEK FREE SERIES 🌱

We’re proud to be hosting Rise & Thrive at World Gym Bundaberg – an 8-week FREE series guided by Phoenix House 💜.

This supportive series is designed to help you:
✨ Understand your emotions and support your mental wellbeing
✨ Learn how your thoughts shape your feelings and choices
✨ Recognise controlling behaviour and how to respond
✨ Explore self-care that fits your life
✨ Discover how to strengthen your resilience

📅 Starts Thursday, October 2nd
🕥 10:30 AM
📍 World Gym Bundaberg – Main Studio

This is a safe, relaxed, and non-clinical environment where everyone is welcome – all ages can register. 💜

✅ FREE to all members and non-members
📞 To register, call World Gym Reception on 07 41 520 342

Take this step for your mental wellbeing and join us for a journey of growth, strength, and support. 🌿💪

🌈 RAINBOW DAY is TODAY 🌈Many of Bundaberg's fantastic services who are all here to KEEP KIDS SAFE will be there. 9am to ...
11/09/2025

🌈 RAINBOW DAY is TODAY 🌈
Many of Bundaberg's fantastic services who are all here to KEEP KIDS SAFE will be there.
9am to noon at PCYC.

Bundaberg Child Protection Week Action Group

Child protection is everybody’s business. 💛From 7–13 September, Queensland Child Protection Week will host more than 200...
11/09/2025

Child protection is everybody’s business. 💛
From 7–13 September, Queensland Child Protection Week will host more than 200 events across the state, bringing parents, carers, educators and communities together to focus on protecting children.
These events provide practical tools, opportunities to connect, and ways to create safer environments where children feel valued and heard.
In Bundaberg we have a range of activities, take a look at our calendar.
Yesterday some of our staff members attended the Building Protective Communities: Mobilising Local Networks in Understanding and Preventing Child Sexual Abuse, which provided practical information in recognising the signs of child sexual abuse, how to respond appropriately, and how we can work together in creating safer environments for children at home, in schools and across our community.
We're also really excited for Rainbow Day and the Awards Dinner later this week. Will we see you there?
By standing together, we can build stronger families, safer communities and brighter futures for every child in Queensland.

Bundaberg Child Protection Week Action Group

Here's a little reminder as we head into R U OK? Day tomorrow ... it is OK to check in, to listen and offer encouragemen...
09/09/2025

Here's a little reminder as we head into R U OK? Day tomorrow ... it is OK to check in, to listen and offer encouragement. Check in on a friend or colleague today, tomorrow and any day :)

We are excited to be working alongside World Gym Bundaberg to produce Rise & Thrive - check it out.Please note all REGIS...
09/09/2025

We are excited to be working alongside World Gym Bundaberg to produce Rise & Thrive - check it out.
Please note all REGISTRATIONS must be placed through World Gym.

🌟 NEW 8-WEEK PROGRAM – RISE & THRIVE 🌟

We’re proud to introduce Rise & Thrive, a FREE 8-week program beginning Thursday, October 2nd at 10:30 AM in our Main Studio. 💛

📍 Bookings essential through reception

💡 What is Rise & Thrive?
This program complements the gym’s focus on physical health by supporting mental wellbeing and connected communities. Delivered by the amazing Phoenix House team, with our support, the sessions will be soft, approachable, and non-clinical — focused on education, awareness, and empowering proactive help-seeking behaviours.

Over 8 weeks, we’ll explore:
✨ Building resilience
✨ Boundary setting
✨ Healthy relationships
✨ Improved self-awareness
✨ Knowledge of human rights
✨ Abuse prevention
✨ Understanding coercive control

Together, we’ll build strength not just in body, but in mind and community too. 💪🌸

📞 Register at reception today to secure your spot.

🌟 We're Hiring: Chief Executive Officer 🌟Phoenix House is on the lookout for a visionary leader who combines strong fina...
05/09/2025

🌟 We're Hiring: Chief Executive Officer 🌟
Phoenix House is on the lookout for a visionary leader who combines strong financial acumen with a passion for trauma-informed care. Based in beautiful Bundaberg, this full-time role oversees operations, stakeholder engagement, staff wellbeing, and strategic sustainability.
Are you a seasoned executive with expertise in community health, mental health, or human services? Are you ready to elevate an organisation that provides trusted, trauma-informed support across our region? We want to hear from you.
Help lead an organisation deeply rooted in delivering safe, accessible support to people of all ages, including survivors of sexual violence.
Shape outcomes for the Bundaberg community — including Gin Gin and Childers — with impactful, evidence-based services.
Join an organisation that champions a “No Wrong Door” approach and places empathy and accountability at the heart of its values.
Do you have;
👉 Proven leadership in community, health, or human service sectors
👉 Expertise in trauma-informed practice, governance, financial sustainability
👉 Someone who thrives in values-led workplaces and can champion client-centred care
Please take a look at our SEEK advert for more information.
https://www.seek.com.au/job/86805892?type=standard
Let’s make a difference together.

Today we had Jude stop by to collect her WINNING ticket raffle prize."This is the most awesome thing. It makes me so hap...
04/09/2025

Today we had Jude stop by to collect her WINNING ticket raffle prize.
"This is the most awesome thing. It makes me so happy," she said.
Phoenix House Management Committee hold raffles to help fundraising efforts. All monetary donations help us to enhance supports and bridge the gap in service provision to children, young people, and individuals in our community.
If you would like to host a fundraiser on our behalf, or donate to our services, feel free to reach out.

🌟 NEW 8-WEEK PROGRAM – RISE & THRIVE 🌟We’re proud to introduce Rise & Thrive, a FREE 8-week program beginning Thursday, ...
03/09/2025

🌟 NEW 8-WEEK PROGRAM – RISE & THRIVE 🌟

We’re proud to introduce Rise & Thrive, a FREE 8-week program beginning Thursday, October 2nd at 10:30 AM in our Main Studio. 💛

📍 Bookings essential through reception

💡 What is Rise & Thrive?
This program complements the gym’s focus on physical health by supporting mental wellbeing and connected communities. Delivered by the amazing Phoenix House team, with our support, the sessions will be soft, approachable, and non-clinical — focused on education, awareness, and empowering proactive help-seeking behaviours.

Over 8 weeks, we’ll explore:
✨ Building resilience
✨ Boundary setting
✨ Healthy relationships
✨ Improved self-awareness
✨ Knowledge of human rights
✨ Abuse prevention
✨ Understanding coercive control

Together, we’ll build strength not just in body, but in mind and community too. 💪🌸

📞 Register at reception today to secure your spot.

Dr Cathy Stephenson from Medical Sexual Assault Clinicians Aotearoa (MEDSAC) outlines some of the myths that surround se...
02/09/2025

Dr Cathy Stephenson from Medical Sexual Assault Clinicians Aotearoa (MEDSAC) outlines some of the myths that surround sexual violence and how they influence our understanding of it.
Do you hear misunderstandings that you think more people need to know about?
Help us share information and education for all of community.

Dr Cathy Stephenson from Medical Sexual Assault Clinicians Aotearoa (MEDSAC) outlines some of the myths that surround sexual violence and how they influence ...

Are you a young artist? Why not join the art showcase alongside headspace Bundaberg, such a great opportunity :)
02/09/2025

Are you a young artist? Why not join the art showcase alongside headspace Bundaberg, such a great opportunity :)

👋 Hey young creatives! 🧑‍🎨
Are you (or someone you know) keen to show off your art?

We’re putting together an art showcase for Mental Health Week, and this year’s theme is “Connect.”🎨

If you’re aged 12–25, you can submit your artwork (new or old) to be displayed at the Wintergarden Gallery this October.

👇 Check out the link in the comments for how to get involved!

Address

33 Enterprise Street
Bundaberg, QLD
4670

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

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