22/08/2025
Travel claiming rules, gap fees and other costs
From 1 July 2025, there are new price limits for a range of NDIS services.
We have listened to your recent questions about the changes as detailed in the NDIS Pricing Arrangements and Price Limits 2025-26.
Please see below further details on travel claiming for therapists, including what has changed, and what hasnβt changed.
We are hearing from participants that therapy travel costs are draining their funding faster than expected. The updated travel claiming rules encourage more efficient scheduling by providers, create clear cost expectations for participants to help get better value from their funding, and ensures travel costs remain proportionate to the service provided.
What has changed
From 1 July 2025, therapy providers can claim half of the relevant price limit for their time spent travelling, up to the usual time limit caps depending on location.
For example, a physiotherapist has a price limit of $183.99 per hour. From 1 July 2025, they are able to claim up to $92.00 per hour for travel, up to the relevant time cap according to their location.
This only applies to therapy providers. It does not apply to Disability Support Workers or other supports.
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