Ochre Medical Centre Claremont

30/01/2026

Hi everyone, we've been having a big clean up recently and we have lots of these folders left over. They're in great condition so we didn't want them to go to waste. If anyone would like to take some, please let the front desk staff know. 😊

24/12/2025

Hi Everyone, please be advised that we will be closed on the public holidays over the Christmas and New Year period.
We would like to wish our patients a safe and happy holiday 🎄🎄

22/12/2025

Please note, our doors will be closed and our phones off between 1-2 today as we have our Christmas lunch 🎄🎅

02/10/2025

Hi Everyone, just a message to advise due to illness we only have two doctors working tomorrow and will have no extra appointments available. Nurse Lili we be working so if any advice needed please call the surgery.
Hopefully next week we will be in a better position.
Also just a gentle reminder that if you are experiencing any flu like symptoms you are not able to come into the surgery. We will offer you a telephone or car consultation where available.
Thank you for your understanding.

01/10/2025

Hi everyone,
Just a reminder that we are short on doctors this week and next week. We currently have Dr Lucy Alexander, Dr Hannah Stoddart, Dr Bruni Gale, Dr Denise Wild, and Dr Michael Scanlon on leave. Please remember that we offer online script requests through HotDoc. It is not guaranteed that the script will be done (in which case we will organise an appointment). We are just hoping to free up appointments where possible. We still have telephone appointments available through Ochre Anytime, just book through HotDoc.
Thank you!

26/09/2025

HOLIDAYS!
We have a number of doctors on a well deserved break in September/October and will be quite short of appointments. We have managed to organise additional telehealth appointments through our Hot Doc Ochre Anytime. These appointments will be billed as per our billing policy.
Thank you for your understanding 😊

08/07/2025

Someone kindly shared this with us - it is what the scam message looks like:

08/07/2025

HOTDOC ALERT
We have been alerted to a scam using HOTDOC ( which is the booking and messaging company we use). They say they are contacting about a refund which is due. Please do not answer that. We would contact you by phone if an error has been made. You are always welcome to phone the surgery to check with us if you receive any message that seems unusual.

02/07/2025

HOLIDAYS!
We have a number of doctors on leave in July and will be quite short of appointments. We have managed to secure a locum doctor- Dr Caryl O’Shaghnessy- who will work with us for 2 weeks. She is a very experienced doctor and we are hoping everyone will make her welcome.
Thank you for your understanding 😊

28/04/2025

****Manners please people!!****
Our staff have noticed an increase in patients demanding that doctors fill in paperwork, do scripts, referrals, etc. without an appointment (we offer face to face or telehealth). We understand that from all the “Medicare is free” political talk at the moment, you may think doctors would be getting paid for this work. However the reality is that each doctor in our practice is running their own small business and when you ask them to do unpaid work (we can only bill for time spent actually with a patient- not for paperwork), you are taking their income. The staff have been advised not to ask doctors to do these things without an appointment and also they will never tell you that you will be “bulk-billed”.
We have a number of lovely families who have moved to the area and want to attend our practice but we are too full at present.
If you are rude to any of our staff you will be asked to move to a different practice that may suit you better. We will be happy to transfer your file. We will then accept a new patient who chooses our style of medicine . This has always been our policy.
Thank you to the vast majority of our patients who are respectful and a privilege to care for. We are very proud of our wonderful patients and practice and we won’t let ungrateful people change that!!

Dr Lucy Alexander

08/01/2025

Doctor appointments at your fingertips, when you need them most.
Ochre Anytime offers access to trusted local doctors after hours, at a time and place that suits you.

Operating hours: 6pm-11pm Monday to Friday and various times on weekends

• Seamless quality video consultations
• Access to your health records for your consultation if you are an existing patient
• Rebates available for people who are eligible

Ochre Anytime provides access to after-hours GP appointments, connecting patients with experienced doctors via virtual consultations for ACT, NSW and QLD.

11/12/2024

Power is back up and running 😊