Pivotal Health

Pivotal Health We aim to provide our community with professional and personalised patient centred care.

IMPORTANT ANNOUNCEMENT: We request that you do not post or message any personal health information on this page. At Pivotal Health we aim to provide the Redlands community with professional and personalised patient centered medical care. Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach towards diagnosis and management of illness. We are committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

For anyone who is requiring a Mental Health Care Plan to access psychology services after 1 November we encourage you to...
15/10/2025

For anyone who is requiring a Mental Health Care Plan to access psychology services after 1 November we encourage you to be registered with your GP for Medicare. For more information about what this means for ongoing care at Pivotal Health please see the link https://bit.ly/4qbInNS

We are closed today for the King's Birthday Public Holiday.We will be back bright and early tomorrow!Appointments can be...
05/10/2025

We are closed today for the King's Birthday Public Holiday.

We will be back bright and early tomorrow!

Appointments can be made online when we are closed. https://bit.ly/2OnZlvH

We will be closed Monday 6th October for the King's Birthday Public Holiday. We will reopen Tuesday 7th Oct at 7:30am.Fo...
02/10/2025

We will be closed Monday 6th October for the King's Birthday Public Holiday. We will reopen Tuesday 7th Oct at 7:30am.

For your convenience we will be open tomorrow Saturday 4th October as normal.

We hope you all have an enjoyable long weekend.

For care when we are closed.....
Bulk billed home Visits call om 134 100

Minor Injury and Illness Clinic at the Redlands Satellite Hospital is open 8am-10pm every day at Messiner Road Redland Bay.

The closest Emergency Department is Redlands Hospital - Weippin Street, Cleveland

For all life threatening emergencies call Ambulance Service (QAS) on 000

๐Ÿ’™๐Ÿ’™๐Ÿ’™On 29 September each year we honour the lives and service of fallen police officers who have made the ultimate sacrif...
29/09/2025

๐Ÿ’™๐Ÿ’™๐Ÿ’™
On 29 September each year we honour the lives and service of fallen police officers who have made the ultimate sacrifice while on duty or as a result of their duties.

National Police Remembrance Day (NPRD) is a solemn occasion to pay tribute to the courage, commitment, and dedication of police officers who protect our community.

We thank all of those who have served, continue to serve and to their families and friends for their support. ๐Ÿ‘ฎโ€โ™€๏ธ๐Ÿ‘ฎ๐Ÿ‘ฎโ€โ™‚๏ธ๐Ÿ’™๐Ÿ’™๐Ÿ’™

The following email has been sent to patients today. This change is effective immediately.Flu-like Symptoms Policy Updat...
17/09/2025

The following email has been sent to patients today. This change is effective immediately.

Flu-like Symptoms Policy Update

Recently, we have seen an increase in patients presenting with flu-like symptoms. As a result, we have reviewed our current policies for seeing unwell patients.

Our priority is to keep all patients, staff, and the community safe. If you have any of the following symptoms, please notify us before entering the practice:

โ€ข Fever
โ€ข Cough
โ€ข Sore throat
โ€ข Fatigue
โ€ข Body aches
โ€ข Sneezing
โ€ข Blocked or runny nose
โ€ข Vomiting
โ€ข Diarrhoea

Practice Policy

โ€ข All patients over the age of 5 years who have any of the above symptoms and require a face-to-face appointment must complete a COVID-19 and Flu RAT test on the day of the appointment.
โ€ข Please place your completed test in a zip-lock bag and bring it with you.
โ€ข If your test is negative, you will be asked to wear a mask inside the practice and wait outside until your appointment.
โ€ข If your test is positive, please call us before attending as we may need to adjust your appointment.

We remind patients to be mindful that some members of our community (which includes our staff and our patients) have no or low immune system and they are at higher risk of complications from flu-like illnesses.
We appreciate your cooperation and understanding as we work to protect the health of everyone in our care. Should you have any queries r concerns, please contact our Practice Manager.

Just a reminder that we are closed today for the Redlands EKKA public Holiday. We will reopen tomorrow at 7:30am.Appoint...
10/08/2025

Just a reminder that we are closed today for the Redlands EKKA public Holiday. We will reopen tomorrow at 7:30am.

Appointments can still be made when we are closed via our website.

For your GP needs we are open today from 8am. Appointments available and essential. Bokings available via phoneing the p...
08/08/2025

For your GP needs we are open today from 8am. Appointments available and essential.
Bokings available via phoneing the practice or our website or the HotDoc App.

We will be closed Monday 11th August for the Redlands Ekka Public Holiday and will reopen at 7:30am Tuesday morning.For ...
08/08/2025

We will be closed Monday 11th August for the Redlands Ekka Public Holiday and will reopen at 7:30am Tuesday morning.

For home visits after hours, please call Hello Home Doctor Service on 134 100 or @ on 13 74 25.

For minor illness or injury the Redlands Satellite Hospital is open 8am-10pm every day. Located at Messiner Street, Redland Bay. https://www.metrosouth.health.qld.gov.au/hospital-and-health-centres/redlands-satellite-health-centre

The closet Emergency Department is Redlands Hospital - Weippin Street, Cleveland

For life threatening emergencies - call 000

We would like to inform our patient that Dr Hemantha Gamage has finished up at Pivotal Health. He will be missed by pati...
07/08/2025

We would like to inform our patient that Dr Hemantha Gamage has finished up at Pivotal Health. He will be missed by patients and our staff and thank him for providing great GP care.

For patients of Hemantha's who would like to continue seeing him locally, please contact our reception staff.

We wish Hemantha all the best at his new practice.

HAVE YOU HAD YOUR FLU VACCINE - IT IS NOT TOO LATE!!New national health data shows a 50% spike in flu-related hospital a...
20/07/2025

HAVE YOU HAD YOUR FLU VACCINE - IT IS NOT TOO LATE!!

New national health data shows a 50% spike in flu-related hospital admissions over just two weeks.

90% of cases of Influenza in QLD are people who have NOT yet been vaccinated.

Flu Vaccine is the most effective way to protect you and your family from Influenza.

So far, 180 people have died from flu this year, including two children

ICU admissions are rising, with more patients requiring ventilation

QLD Health has paused elective surgeries at four major sites due to overwhelmed emergency departments.

Its not too late to have your flu vaccine. Book today

Please note that due to staff shortages we will be closed tomorrow (Saturday 5th July 2025). We will reopen Monday morni...
04/07/2025

Please note that due to staff shortages we will be closed tomorrow (Saturday 5th July 2025). We will reopen Monday morning at 7:30am.

We apologise for the inconvenience this may cause.

For home visits when we are closed, call Hello Home Doctor on 134 100 or National Home Doctor service on 13 74 25.

There is a Minor Illness and Injuries Clinic at the Redlands Satellite Hospital located in Messiner Street, Redland Bay. Open 8am-10pm 7 days per week.

Redlands Hospital Emergency Department is open 24 hours and is located at Weippin Street, Cleveland

For life threatening emergencies call 000

๐Ÿ“ข Telehealth Booking Update โ€“ Starts 1st July 2025 ๐Ÿ“…From tomorrow, all telehealth bookings will require a valid credit c...
30/06/2025

๐Ÿ“ข Telehealth Booking Update โ€“ Starts 1st July 2025 ๐Ÿ“…

From tomorrow, all telehealth bookings will require a valid credit card to be added via HotDoc at the time of booking.

โœ… You wonโ€™t be charged upfront
โœ… Card is only used after your consultation is finalised
โœ… Bulk billed? You wonโ€™t be charged at all
โœ… Rebates still processed via Medicare

This helps us reduce unpaid accounts and continue delivering timely, quality care. ๐Ÿ’™

๐Ÿ”’ Your details are secure and handled with care.
๐Ÿ“Ž More info: HotDoc Payments Security + FAQs https://help.hotdoc.com.au/hc/en-gb/articles/16087585274137-HotDoc-Payments-Security

Got questions? Our Practice Manager is happy to help!

Address

Shore Street West
Cleveland, QLD
4163

Opening Hours

Monday 7:30am - 6pm
Tuesday 7:30am - 6pm
Wednesday 7:30am - 6pm
Thursday 7:30am - 6pm
Friday 7:30am - 5pm
Saturday 8am - 12pm

Telephone

+61732861122

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