Upright Support

Upright Support Upright Support is focused on providing quality support coordination to people with a disability.

Check youโ€™re not being overcharged for goods and services. Video link gives advice ๐Ÿ‘
06/02/2026

Check youโ€™re not being overcharged for goods and services. Video link gives advice ๐Ÿ‘

Code of Conduct fair pricing video.

We share their concerns โ˜น๏ธ
03/02/2026

We share their concerns โ˜น๏ธ

Many parents have asked what the ๐™๐™๐™ง๐™ž๐™ซ๐™ž๐™ฃ๐™œ ๐™†๐™ž๐™™๐™จ / ๐™‰๐™ค ๐˜พ๐™๐™ž๐™ก๐™™ ๐™‡๐™š๐™›๐™ฉ ๐˜ฝ๐™š๐™๐™ž๐™ฃ๐™™ report could mean for families.

Kids First founder, Sonja Walker, has reviewed the 80,000-word document released today and below are some of the key areas we have raised with our local MP for parliamentary discussion.

It's important to note that the intention behind the report is a positive one. Everyone wants children to get the right support earlier and to see better outcomes over time.

Weโ€™re sharing our feedback because weโ€™re concerned that some of the recommendations rely on assumptions that donโ€™t always reflect family life on the ground, and that the real-world impact for children and parents hasnโ€™t been fully considered.

๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐˜€ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜

The report recommends increasing access to information, resources and online programs to build parent capacity.
Many parents already know what their child finds hard. Whatโ€™s often missing is time, energy and hands-on support to turn advice into real change at home, school and in the community. Online programs can be helpful, but they donโ€™t replace skilled professionals working alongside children and families over time.

๐—˜๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ถ๐—ป๐—ด ๐—ฝ๐—ฎ๐—ฟ๐—ฒ๐—ป๐˜๐˜€ ๐˜๐—ผ ๐—ฑ๐—ผ ๐—บ๐—ผ๐—ฟ๐—ฒ

The report suggests that parent capacity can be expanded indefinitely through access to education and online programs.
In reality, many parents are already carrying a heavy load. Between work, siblings, appointments, school meetings and daily challenges, families are doing their best with limited reserves. Expecting parents to absorb even more responsibility without enough professional support risks burnout and could leave children without the help they need.

๐—จ๐˜€๐—ฒ ๐—ผ๐—ณ ๐—น๐—ฎ๐—ฏ๐—ฒ๐—น๐˜€ ๐—น๐—ถ๐—ธ๐—ฒ โ€œ๐—บ๐—ถ๐—น๐—ฑโ€ ๐—ผ๐—ฟ โ€œ๐—บ๐—ผ๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ฒโ€

The report relies on terms such as โ€œmild to moderateโ€ developmental delay or autism to guide decisions.
These labels donโ€™t always match daily life, and they do not reflect clinical practice. Children described as โ€œmildโ€ can still struggle significantly with learning, friendships, behaviour, sleep, toileting or emotions. When decisions rely on labels rather than how a child functions day to day, some children miss early support at the point it could make the biggest difference.

๐—ฃ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—น๐—ฎ๐—ฟ๐—ด๐—ฒ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€

The report often refers to large Non-Government Organisations (NGOs) as the primary voice of best practice and service delivery.
Many of these organisations hold charitable status, which gives them access to funding structures, tax exemptions, grants and pilot program opportunities that smaller providers simply donโ€™t have. This allows them to trial new models, absorb financial risk and operate at scale in ways that are not possible for most local services.

However, many of these organisations no longer operate consistently within local communities. (The NGO that Sonja once served as a Board member, Lifestart, moved out of the northern beaches years ago to redirect supports to other areas of Sydney.) When this kind of thing happens, families rely heavily on smaller, local services that know their child, their school and their area, and who can respond flexibly as needs change. These relationships are built over time and are central to effective support. If local services that are dedicated to their community disappear, that trust and knowledge canโ€™t be replaced quickly or easily.

๐—™๐—ฟ๐—ฎ๐—บ๐—ถ๐—ป๐—ด ๐—ผ๐—ณ ๐—ฝ๐—ฟ๐—ถ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐—ฝ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ

The report implies that private or unregistered providers are more 'transactional' or higher risk than NGOs.
In reality, private practice clinicians are regulated by exactly the same professional bodies and bound by the same strict codes of conduct as NGOs. Many experienced therapists choose not to register with the NDIS because of cost and complexity, not because of poor or unethical practice. This distinction matters to families who depend on these services. We encourage the Thriving Kids committee to ask the question: 'If 92% of NDIS providers are unregistered, why is this so?'

๐— ๐—ฎ๐—ป๐—ฑ๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฟ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป

The report supports mandatory registration without clearly outlining a timeframe or how services will transition safely. There are insufficient resources in the sector to allow this to happen, even with a January 2028 floated as a 'done by date'.
If changes are introduced too quickly, some local services may be forced to close. Families wonโ€™t simply move elsewhere, because there often isnโ€™t anywhere else to go. Once local services are lost, rebuilding them is extremely difficult.

๐—”๐˜€๐˜€๐˜‚๐—บ๐—ฝ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฐ๐—ถ๐˜๐˜† ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€

The report focuses heavily (and rightly so) on the challenges that are experienced by families living in Australia's regional and rural areas - however it also assumes that children in metropolitan areas have enough services and capacity.
City families face the same workforce shortages, waitlists and burnout as regional areas. Many parents already ration therapy or go without support because services are stretched.

๐—ช๐—ผ๐—ฟ๐—ธ๐—ณ๐—ผ๐—ฟ๐—ฐ๐—ฒ ๐—ฐ๐—ฎ๐—ฝ๐—ฎ๐—ฐ๐—ถ๐˜๐˜†

The report assumes the workforce can expand quickly to support new models of care.
Therapists take years to train, and many experienced clinicians are leaving the sector due to workload and uncertainty. New systems canโ€™t succeed unless there are enough skilled people available to deliver care.
Switching responsibility to educators, teachers and schools is not the answer to these challenges. Educators are already stretched and are not trained or resourced to provide disability-specific assessment or intervention. Expecting them to fill workforce gaps risks pushing people beyond their scope, increasing pressure in classrooms, and leaving children without the specialised support they need.

๐—ง๐—ต๐—ฒ ๐—ฏ๐—ถ๐—ด๐—ด๐—ฒ๐—ฟ ๐—ฝ๐—ถ๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ

Support for children isnโ€™t just about programs or policy frameworks. ๐—œ๐˜ ๐—น๐—ถ๐˜ƒ๐—ฒ๐˜€ ๐—ถ๐—ป ๐˜€๐—ธ๐—ถ๐—น๐—น๐—ฒ๐—ฑ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ, ๐˜๐—ฟ๐˜‚๐˜€๐˜๐—ฒ๐—ฑ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ฎ๐—น๐—ธ ๐—ฎ๐—น๐—ผ๐—ป๐—ด๐˜€๐—ถ๐—ฑ๐—ฒ ๐—ณ๐—ฎ๐—บ๐—ถ๐—น๐—ถ๐—ฒ๐˜€ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐˜๐—ถ๐—บ๐—ฒ. ๐—œ๐—ณ ๐—ฒ๐˜…๐—ถ๐˜€๐˜๐—ถ๐—ป๐—ด ๐—ฐ๐—ฎ๐—ฝ๐—ฎ๐—ฐ๐—ถ๐˜๐˜† ๐—ถ๐˜€ ๐˜„๐—ฒ๐—ฎ๐—ธ๐—ฒ๐—ป๐—ฒ๐—ฑ ๐—ผ๐—ฟ ๐—น๐—ผ๐˜€๐˜, ๐—ถ๐˜ ๐—ฐ๐—ฎ๐—ป๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ๐—ฑ ๐—พ๐˜‚๐—ถ๐—ฐ๐—ธ๐—น๐˜†.

๐—™๐—ฎ๐—บ๐—ถ๐—น๐—ถ๐—ฒ๐˜€ ๐—ป๐—ฒ๐—ฒ๐—ฑ (๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฒ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ฒ) ๐—ฐ๐—น๐—ฎ๐—ฟ๐—ถ๐˜๐˜†, ๐—ฐ๐—ผ๐—ป๐˜๐—ถ๐—ป๐˜‚๐—ถ๐˜๐˜†, ๐—ด๐—ฒ๐—ป๐˜‚๐—ถ๐—ป๐—ฒ ๐—ฐ๐—ต๐—ผ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐˜๐—ผ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜. Without careful planning, broad consultation and agreement across systems, there is a real risk that well-intentioned changes could unintentionally make things harder for the very children they aim to support.

What a great opportunity to join other women and celebrate! Contact CINC to register your interest ๐Ÿ˜Š
03/02/2026

What a great opportunity to join other women and celebrate! Contact CINC to register your interest ๐Ÿ˜Š

International Women's Day this year is themed . An important theme that CINC strive to celebrate every day, encouraging a mindset of generosity and collaboration.
Come along at our Garden Party, with Stylist Susie Taylor. A workshop on Styling for ALL WOMEN, learn how to flatter your figure and compliment your complexion.

Call 63401100 to book and purchase your ticket.
Team CINC xx

NDIS have planned outages this weekend- please see the link for what is affected ๐Ÿ˜Š
30/01/2026

NDIS have planned outages this weekend- please see the link for what is affected ๐Ÿ˜Š

We will be performing planned system maintenance from Saturday 31 January, 9:40pm AEDT to Sunday 1 February, 12:20pm AEDT. While we work on making improvements, some systems will be temporarily unavailable.

The impacted services include:

๐Ÿ‘‰ my NDIS app

๐Ÿ‘‰ my NDIS participant portal

๐Ÿ‘‰ my NDIS provider portal

๐Ÿ‘‰ myplace participant portal

๐Ÿ‘‰ myplace provider portal.

We appreciate your patience and planning around these times and apologise for any inconvenience this may cause.

Learn more at ๐Ÿ’ป https://ow.ly/Npl650Y5bxM

The Australian Public Service lead is concerned about the pending I-CAN assessments and is asking for better NDIA transp...
27/01/2026

The Australian Public Service lead is concerned about the pending I-CAN assessments and is asking for better NDIA transparency. Well said Dr Kelly Gough!

While the I-CAN assessment tool (The Instrument for the Classification and Assessment of Support Needs) is a validated and tested assessment tool, we are concerned about its potential use in the context of the NDIS as a standalone tool.

This change by the NDIA undermines the ability for psychologists โ€“ and other professionals โ€“ to work with participants to ensure that NDIS supports are appropriate and best placed to contribute to building a person's capacity, and increasing their independence and participation in the community.

The NDIS assessment process needs to be fit for purpose and consistent with the principles of the Scheme, which is to promote participantsโ€™ choice and control.

Any assessment process that attempts to be a โ€˜one-size-fits-allโ€™ solution often overlooks details which can be very important for individual NDIS participants.

We are continuing to call on the Government to engage actively, meaningfully and transparently with psychologists, the APS, and other allied health professionals in designing and implementing reforms to the NDIS.

Read more from APS President Dr Kelly Gough in The Guardian: https://ow.ly/qOC850Y0rkz

Check what youโ€™re being charged for disability-related products, in fact check charges on every product. What to do if y...
27/01/2026

Check what youโ€™re being charged for disability-related products, in fact check charges on every product. What to do if you think youโ€™ve been overcharged is outlined below in the NDIS QSC video ๐Ÿ‘๐Ÿผ

Code of Conduct fair pricing video.

Be a part of the solutions, join the NDIS engagement activities. See the link below.Thanks, as always, to Team DSC for s...
23/01/2026

Be a part of the solutions, join the NDIS engagement activities. See the link below.
Thanks, as always, to Team DSC for sharing ๐Ÿ˜Š

The NDIA is looking for people to participate in engagement activities to help shape the NDIS pathway for children and young people.

They are looking for:

โžก๏ธ Parents, carers or child representatives of children between 0-17 supported by the NDIS
โžก๏ธ Young people aged 18-25 who were NDIS participants before turning 18
โžก๏ธ Nominees of young people aged 18-25 with experience of the childrenโ€™s pathway

Expressions of Interest close 31 March. To learn more, go to the NDIS Engage website: https://engage.ndis.gov.au/projects/help-shape-the-future-ndis-pathway-for-children-and-young-people

Thanks to Source Co for these back to school tips ๐Ÿ‘
19/01/2026

Thanks to Source Co for these back to school tips ๐Ÿ‘

Prepare your child for the back-to-school season with Source Co's top tips. ๐Ÿ’ก

As kids get ready for the school year ahead, theyโ€™re likely to encounter changes to their activities, locations and routines.

Source Kids' list of top 10 tips is intended to support parents and children with managing these transitions.

Learn more at ๐Ÿ’ป https://ow.ly/Q6sg50XX26h

Yay Team DSC for sharing- have your say on what a Provider is using the information below ๐Ÿ˜Š
14/01/2026

Yay Team DSC for sharing- have your say on what a Provider is using the information below ๐Ÿ˜Š

Did you know the Department of Health, Disability and Ageing is currently consulting on the definition of an โ€˜NDIS providerโ€™?

Much more than an exercise in semantics, the finalised definition of an NDIS provider could impact which providers need to register with the NDIS Commission.

The NDIS Registration Taskforce recommended that the government amend the definition of an โ€˜NDIS providerโ€™ and require all providers who meet that definition to be registered under a new, more proportional registration system.

Currently, any individual or business paid by NDIS funds is technically an NDIS provider. The Taskforce recommended creating a more specific definition of an NDIS provider that excludes mainstream outlets (e.g., Bunnings, Kmart, etc.), where people might spend some of their NDIS funding.

You can see how the proposed definition of an NDIS provider in the image below. Consultation closes 28 Feb. To learn more go to: https://consultations.health.gov.au/disability-and-carers-group/ndis-provider-definition-consultation/

Activities for kids this week - FREE. Register using the link below ๐Ÿ‘
10/01/2026

Activities for kids this week - FREE. Register using the link below ๐Ÿ‘

Follow up information on the CINC Back to Basics program shared yesterday. Well done CINC for this valuable opportunity....
09/01/2026

Follow up information on the CINC Back to Basics program shared yesterday. Well done CINC for this valuable opportunity.
Remember- ITS FREE!! โค๏ธ

CINC is excited to introduce the Back to Basics In-Home Cooking Program, launching this February and continuing throughout the year!
This free program runs once a month and provides everything you need to create a delicious, budget-friendly meal for a family of four โ€” including the recipe and all the ingredients.
Itโ€™s a fantastic opportunity to try new dishes, cook something youโ€™ve always wanted to make, or even get the kids involved in the kitchen!
What we ask in return:
- Pick up your ingredients each month
- Share a photo of the meal youโ€™ve prepared
Spots are limited to just 10 participants, so donโ€™t miss out!
Call CINC on (02) 6340 1100 to sign up today.

Address

35 Kendal St
Cowra, NSW
2794

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Tuesday 8:30am - 5pm
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Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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+61408900393

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