02/06/2025
Due to demand, we are currently seeking a Casual Medical Receptionist for an Immediate start to join our busy team, working hours between 6.45am to 6pm Monday to Friday and Saturday between 7.30am to 1pm approximately 10-20 hours per week. Must be flexible and able to cover annual leave and sick days.
Your new role will include these day to day tasks:
Welcoming patients and visitors, answering the telephone and answering any inquiries.
Scheduling appointments
Assisting patients with completing necessary forms and documentation.
Keeping a clean and calm reception area.
Processing billing and payments, using medical software
Liaising with Medicare and private health funds
Faxing, scanning, filing, and mailing documentation.
Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
Maintaining information confidentiality at all times.
Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion.
Experience with Best Practice is highly regarded.
Please email: admin@douglasfamilymedical.com.au