The Royal Victorian Eye and Ear Hospital

22/10/2025

At the Eye and Ear, the safety of our patients and the quality of care we provide are top priorities. Read more about our quality and safety performance in 2024-2025 here:

About › Publications › Quality Account – How we care for you Quality Account – How we care for you The Quality Report explores improvement and change initiatives at the Eye and Ear focusing on patient experience and overall quality of care. 2024-2025 Quality Account How we performed in 2024-...

20/10/2025

Looking after your eyes just got easier! If you’ve had cataract surgery with us, you may now be able to complete your post-operative check from the comfort of your own home.

Our virtual care services make your recovery smoother and more convenient, with expert nursing, allied health or medical care just a click away. Learn more about our virtual care options and see how we’re making health care accessible for you here: https://bit.ly/4nelmr4

15/10/2025

Today we celebrate World Anaesthesia Day, honouring the incredible work of anaesthetists.

Anaesthetists play an essential role in healthcare, ensuring patient safety and comfort during procedures while expertly managing pain and critical care. Beyond their work in the theatre, anaesthetists are deeply involved in clinical teaching and contribute to research that drives innovation in patient care.

Thank you to all anaesthesia professionals for your dedication and compassion!

14/10/2025

In the Spring edition of Sight + Sound, meet Sonia – a volunteer who has served on our Concierge Desk and also in our Philanthropy and Fundraising team. If you’ve been considering joining the Eye and Ear volunteer team, this is a must read!

Read the latest edition of Sight + Sound today: https://bit.ly/4gwhYGb

13/10/2025

Happy Allied Health Awareness Day!

Today we celebrate our incredible allied health professionals, who include orthoptists, audiologists, physios, speech pathologists, social workers, and more, who make a real difference for patients and families every day at the Eye and Ear.

Learn more about our orthoptists evolving role in modern healthcare here : https://bit.ly/4dBfrZS

A new pilot program in the Eye and Ear’s Acute Ophthalmology Services is boosting the clinic’s efficiency and...

12/10/2025

This Carers Week, we want to say a massive thank you to all the amazing carers in our community. Your dedication, compassion and support make a world of difference every single day. We acknowledge the invaluable role you play in the lives of so many. If you’re looking for extra information or support, the Carers website is a fantastic resource to check out. Let’s celebrate and support our carers—not just this week, but every week! 💙

Carers Victoria is a for-purpose organisation, providing funded support and expert advice to – and about – carers across the state.

10/10/2025

Building on our “You Said, We Did” initiative, we’re working side-by-side with patients, carers, and families to turn your feedback into real, measurable improvements. Every voice matters! Together, we’re shaping safer, higher-quality care for everyone. Share your feedback or suggestions here: https://bit.ly/3LFUgaa

09/10/2025

09/10/2025

🌏 Happy World Sight Day! 👁️

We’re excited to announce that our eye drop instruction video is now available in multiple languages, making it easier for more people to learn how to use eye drops properly. Many people think they’re getting it right, but there’s often room for improvement.

The video provides clear, step-by-step visual guides to help you maximise the benefits of your treatment. Big thanks to the Western and Central Melbourne Integrated Cancer Service (WCMICS) Grants Program, Innovation and Improvements Stream 2024-25, for supporting the translation of these videos.

Click here to view these new videos: http://bit.ly/4h23Pkc

07/10/2025

Working in the Emergency Department (ED) as a nurse is a demanding and deeply rewarding role. Each day brings its own rhythm, sometimes fast-paced, sometimes quietly complex, but always filled with opportunities to care, connect, and make a difference.

ED nurses are often the first point of contact for patients and families during moments of uncertainty and distress. Their ability to provide reassurance, deliver timely care, and maintain composure under pressure is vital to patient outcomes. They bring not only clinical expertise, but also the emotional intelligence needed to support people through some of their most vulnerable experiences.

Teamwork lies at the heart of ED nursing. Collaboration, mutual respect, and trust enable teams to navigate the unpredictable together. ED nurses remain highly attuned whether noticing a subtle change in a patient’s condition or offering quiet support to a colleague.


On ED Nurses Day, we recognise and thank our nurses for their professionalism, resilience, and unwavering commitment to safe, high-quality care. Your contribution is essential and deeply valued by those who need it most.

07/10/2025

Last week marked a significant milestone for the Cochlear Australia and New Zealand Geelong Cochlear Care Centre (GCCC) as the team celebrated the 150th ‘switch on’ of a cochlear implant, with local recipient Jill at the centre of the festivities.

This achievement highlights the Centre’s vital role in supporting individuals with hearing loss throughout the Geelong region.

The GCCC was the first regional Cochlear Care Centre established in collaboration with The Royal Victorian Eye and Ear Hospital to provide comprehensive pre- and post-implantation care for adults and older children living in regional areas. Ensuring we are delivering the right care, in the right place at the right time.

This centre has greatly reduced the burden of travel for regional patients and their families.

Congratulations to Jill, the 150th recipient, and to the entire team at the Geelong Cochlear Care Centre on this important milestone!

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30/09/2025

Each year, we provide an update on our progress against our Reconciliation Action Plan both internally and externally. One important initiative making a real difference is our program where registrars provide care at the eye clinic we operate every fortnight in partnership with the Victorian Aboriginal Health Service (VAHS) in Fitzroy.

Over the past 2 years, 25 of our registrars have undertaken a rotation at the clinic. This provides much-needed eye care services to the community but importantly, offers our specialists a deeper cultural understanding of the unique needs of Aboriginal people.

The time spent at the clinic enables registrars to return to their communities with enriched knowledge and experience, creating a ripple effect that spreads awareness and expertise far and wide.

Senior Consultant Associate Professor Rosie Dawkins remarked, "It is essential for our eye care professionals to understand and respect the cultural contexts and health needs of the communities they serve."

Reflecting on her experience at the clinic, Registrar Dr Rukaiya Malik shared, "At the VAHS clinic, I witnessed the holistic care provided to patients and the community’s deep connection to family and culture. The experience offered a dynamic learning environment with contributions from doctors, Aboriginal Health Liaison Officers, and most importantly, the patients."

After Dr Louis Stephenson spent time at VAHS he said "My rotation at VAHS was a great opportunity to see how this excellent service runs. It is important ophthalmologists are aware of this service so it can be offered to patients, and since my rotation I have referred several patients from the Eye and Ear to have ongoing care at VAHS."

Read our RAP here: https://eyeandear.org.au/about/publications/reconciliation-action-plan/