Northern Assist Care In Home Support Pty Ltd

08/05/2026

06/05/2025

***We Are Hiring: Disability Support Staff in the Northern Suburbs of Adelaide***

We are looking for qualified individuals to join our team as Disability Support Staff. If you meet the following criteria, we encourage you to apply:

- Valid NDIS Worker Clearance
- Certificate III in Individual Support or equivalent
- Current First Aid and CPR certificates
- Manual Handling Certificate
- Willingness to undertake additional training
- Ability to follow company policies and procedures, including the NDIS framework
- Knowledge of PPE and infection control practices
- Proactive and passionate about helping clients achieve their NDIS goals

If you fit this description, please send your resume to kylie@northernassist.com.au.

18/03/2025

✈️ Good news for people with a disability who travel with carers or workers!
💺 NEW: Qantas now offers carer concession discounts on international flights (as well as flights inside Australia).

About the Qantas Carer Concession:

📝 You need to apply for a card every three years. It costs about $50 every three years.

✅ There is Carer Concession Card information about the change in Easy Read at https://pwd.org.au/services/qantas-carer-concession-card

📞 You can contact the Qantas Specific Needs Assistance Line on 1800 177 474 to find out about the discounts on fares https://www.qantas.com/au/en/travel-info/specific-needs/contact-us-about-specific-needs.html.

📷 Pic desc: A photo taken from inside a plane, showing the white wing with a red Qantas logo at the tip, against a cloudy sky.

10/07/2024

If a Provider is Stealing from Your NDIS Plan.
🚨 This is not about smaller (but still important) problems like late charges or travel fees.
⚠️ This is for when you think a provider is stealing or deliberately lying in their bills.

Steps to Take
🛡️ Stay Safe
Make sure you or the participant is safe.
Go to a hospital if needed.

🚓 Call the Police
If the provider is breaking the law, call the police.
Call 000 in an emergency.

📞 Contact the NDIS Commission
They can look into both registered and unregistered providers.

🕵️ Report Fraud
Contact the NDIS Fraud and Compliance team.

⚕️ Report Health Practitioners
Report to AHPRA if the provider is a health worker.

🔨 Report Builders
Contact your State’s Consumer Organisation.

🏢 Report Businesses
Complain to your State’s Consumer Business Service.

🛡️ Use Safeguarding Units
In South Australia, call the Adult Safeguarding Unit at 1800 372 310. https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/about+us/department+for+health+and+wellbeing/office+for+ageing+well/adult+safeguarding+unit/adult+safeguarding+unit

📑 Notify Your Support Coordinator
Let them know if you think something is wrong.

⚖️ Claim Money Back
Make a claim through your local Small Claims court if needed. Call legal aid for help.

🆘 Victims of Crime Program
You may get help from this program even if the perpetrator is not convicted.

Hard Words
AHPRA (🏥): Australian Health Practitioner Regulation Agency.
Fraud (💰): Stealing money or cheating.
Safeguarding (🛡️): Protecting people from harm.
Perpetrator (🚓): A person who commits a crime.

Pic desc: A black and white illustration of a person in a powerchair reading a document looking concerned. He is sitting at the desk by a computer monitor in an office. In the doorway is a person dressed in dark clothing and an eye mask to hide his appearance, stealing a big bag of money. He has a finger up to his lips, indicating to be quiet and not say anything.

09/07/2024

Meet our Office Management Team 🥰
Top left we have Jade W our Office Administrator, top middle is Emma B our Receptionist/rosterer, and top right is Jade H our Office Manager.
Bottom left is Carolyn our Client Services Coordinator, bottom middle is Kylie G our Managing Director, & bottom right is Crystal C our Receptionist.
We each have a passion to do our very best to provide the best supports possible 💗

26/06/2024

Too often we are seeing statistics re unregistered providers- I seen yesterday a status quoting that only 4 percent of unregistered providers have workers with their NDIS worker clearances and other certifications and qualifications that NDIS registered providers need to have in place.
At Northern Assist Care, all of our workers have their NDIS worker clearances so we must part of that 4% (but hey, we all know how true the internet is baha).
We also ensure each of our workers have the following as the bare minimum;
- Cert 3 in Individual Support or equivalent
- Working with children's DCSI check
- NDIS Code of Conduct
- PPE
- First Aid Certificate
- Manual Handling Certificate
- CPR done annually
- Medication Administration
- Responding to neglect and abuse
Lots of times workers can have all of the above, but the most important thing that no certificate or qualification can provide is the time and experiences spent out in the field throughout the years, which mould each person into the wonderful supportive employees possible.
I am beyond proud of the wonderful team we have and believe we have some of the best supports in the northern suburbs, but know there are lots of other good supports and people in this industry out this way too.
Every one has their own opinions and experiences though, & sometimes what works for one individual definitely does not work for another.
Wishing you all a wonderful day 😊❤️😊

25/06/2024

Domestic Violence Disclosure Scheme South Australia’s Domestic Violence Disclosure scheme provides an avenue for a person who may be at risk of domestic violence to access information about their partner or former partner. This can help them to make decisions about their safety and the future of t...

25/06/2024

Immediate opening for a Client Services Position.
We seek an individual capable of multitasking, delivering outstanding care and support to our participants and staff, and managing the required documentation with the NDIA. The ideal candidate will comprehend the NDIS and the needs of participants, meeting daily demands efficiently.
Applicants must possess all necessary certifications, clearances, and previous experience in client services or coordination roles.
Interested candidates should email their resumes and cover letters to kylie@northernassist.com.au
Proficiency in English is mandatory.

04/06/2024

🔥 What is Burnout?
😓 Burnout is when you feel really really tired and stressed.
😔 It can make you feel sad and not want to do things.
📅 Burnout doesn’t just happen in one day; it builds up over time.

🚩 Early Signs of Burnout Can be feeling tired all the time.
😡 Getting upset easily over little things.
🛑 Not wanting to start tasks or go to places you usually go.

🛠️ How to Manage Burnout
🗣️ Can you talk to someone like a friend or support person about how you feel?
⏳ What short breaks can you include in your day to relax or do something fun?
🆘 If everything feels too much, you can ask for help!

❓ What do you do to manage burnout?

For help or assistance, you can contact these helplines:
Beyond Blue 1300 22 4636 https://www.beyondblue.org.au/get-support
HealthLine https://www.healthline.com/health/mental-health/burnout-recovery
MHFA Navigating burnout - https://www.mhfa.com.au/navigating-burnout/

Pic desc: purple poster with white text which reads: Burnout. There is an illustration of a person lying down on their side looking tired and unhappy. The room appears to be gloomy and dark with rain cloud above them. The Growing Space logo is in white and at the bottom left side of the image.

07/05/2024

This would be wonderful if it does get passed 🥰

Changes to Carer's Payment

📅 The rules for carer's payment are changing next year.
💼 Carers will be allowed to work or study up to 100 hours over month - this is more flexible than the current 25 hours a week rule.
🚗 Travel, study, and volunteering won't count in these hours.
🌐 This helps more people keep their carer payment.

More Support for Carers

🛠️ These changes come from a big plan called the Economic Inclusion Advisory Committee.
🗨️ Social Services Minister, Amanda Rishworth, said this will help carers work more flexibly.
💵 The changes will cost 18.6 million dollars over five years.

Help for Women

👩 Over 70% of people getting carer payment are women.
🤞 I wish Carer's Payment also included paying Superannuation.

Background Info

📈 These recommendations were made to make life easier for carers.
🏛️ The changes need to be approved by the government to start.

There is more info at https://ministers.dss.gov.au/media-releases/14601

pic desc: a beautiful sunrise photo I took over water with hills in the background. The colours reflect in the water.