14/08/2024
Join our compassionate team at Gift of Grace Funerals, a well-respected boutique funeral home based in Fremantle. We pride ourselves on offering a warm and supportive environment for families during their time of need by creating a comforting and personalised funeral experience. We are seeking a dedicated and super organised Funeral Administrator to support our team.
⭐️ Role Overview ⭐️
As a Funeral Administrator, you will be the first point of contact for clients, providing a warm and supportive presence while supporting the day-to-day operations for the team. You will work closely with our Funeral Arrangers to ensure every detail is handled with care and professionalism. If you have OTT organisational skills, a compassionate nature, and thrive in a supportive close knit team environment, we’d love to hear from you.
⭐️ Key Responsibilities ⭐️
✅ Coordinating the back end of funerals, including scheduling services, liaising with clients, and ensuring all documentation is completed accurately.
✅ Handle administrative tasks such as record-keeping, filing, invoicing and processing payments.
✅ Provide compassionate and professional support to grieving families when they enter our funeral home.
✅ Managing phone calls, emails, and other forms of communication.
✅ Ensure our Funeral home is always clean, organised, and inviting.
What We Want Need From You:
👉🏻 Immaculate presentation.
👉🏻 Over the top attention to detail.
👉🏻 Previous experience in a similar administrative or customer service role is preferred.
👉🏻 Excellent organisational and multitasking skills.
👉🏻 Strong communication skills with a compassionate and empathetic approach.
👉🏻 Ability to handle sensitive situations with discretion and professionalism.
👉🏻 Proficiency in Microsoft Office Suite (Word, Excel & Outlook).
👉🏻 Sound knowledge of the use of Canva for creating and posting social media content (desirable).
⭐️ What We Offer ⭐️
🫶 Casual employment rate of $35 per hour.
🫶 4 x days work per week from 9am – 4pm (Monday to Friday).
🫶 Funeral Home conveniently located in Fremantle.
🫶 Supportive and respectful working environment where your contributions are valued.
🫶 Opportunities for professional development and growth.
🫶 The chance to make a meaningful difference in the lives of others.
If you are a compassionate individual with a commitment to providing exceptional administrative support, we invite you to apply for this rewarding position.
Due to the busy nature of the job please do not call regarding this position. Please email a cover letter addressing why you are a perfect fit for this role and include your most recent resume to: tenille@giftofgracefunerals.com.au.
If you do not submit a cover letter your application will not be considered.
Further information will be discussed at the interview stage.
