19/02/2020
Instruction to booking a Telehealth Sessions:
1. Book Telehealth Consult with our reception by phoning 5248 1299.
2. Download Skype to your device, computer, laptops
3. Search the clinic as a “contact” – ID: Banksia Telehealth, then add as contact
4. Make sure you test your camera and microphone settings prior to your consultation time
(we recommend making a test call to skype)
5. Please do not attempt to call or message us through Skype as this is not monitored and we will not answer.
(If you need to contact us, please call our reception.)
6. Please be ready approximately 5 minutes prior to your consultation time and we initiate the call
7. Alternatively, a phone consultation can be arranged
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Conditions that are appropriate for Telehealth:
Latest update - Feb 2020
*nCorona Virus Concern - Patients who have travelled to China recently or have had close contact with someone who has been diagnosed with nCorona Virus, are highly recommended to make use of this service to explore their medical risks and options. Our GP specailists are well prepared to advice about risks and concerns.
1. Current patients needing follow up (e.g. results) who do not require examinations
2. Mental health consultations
3. Patients with poor mobility (e.g. disability, nursing home, post fracture, etc)
4. Rural patients for family planning issues (must have BP machine or recent readings)
5. Medical certificates requests (no guarantee for issues)
6. Repeat prescription requests (must have prior arrangement)
7. Travel consultation
8. Any other with GP’s discretion
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Examples of inappropriate consultations for telehealth:
1. Anything requiring examinations, including routine hypertension check up
2. Most work-cover / TAC / legal / fitness to work consultations
3. Pre-employment check ups
4. Ante-natal care
5. Most paediatrics consultations (with limited exceptions)
6. Mental Health Care Plans / Chronic Disease Management Plans / Health Assessments
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Fee
A non-medicare rebatable $80 will be taken as deposit at the time of booking.
Consultation fee is charged at 15 mins increment at $80. So a 15 mins consult will be $80 and a 30 mins consult will be $160.
If a subsequent face to face consultation is required at the clinic, no further out of pocket charge is incurred.
For further info, please visit banksiatelehealth.com.au or phone our reception at 5248 1299 and discuss with one of our friendly staffs.