Smiley's Support Services

27/09/2025

Some old school fun 🙌🏼

Yes! It’s on THIS SUNDAY. NO skills required. Bring your Mates, Bring your Kids and let’s have some fun!

26/09/2025

Get your Singing voices ready!!! Even the Shower ones.
Come and join in with the Karoke at the Gin Gin Neighbourhood Centre this afternoon!

01/09/2025

Oh wow❣️❣️ I love this!! Our great mate Wade from Smithies Karaoke and DJ Hire and Bundaberg Regional Council are bringing Karaoke to Gin Gin 😎🥳 Lets get behind and support this!

27/08/2025

How amazing is this ❣️

18/08/2025

Wow who’s interested??

The Forgotten Foods to Fabulous feast project is holding a free community cooking class on Monday 15 September 2025! 🥘 Are you looking for some different recipes for the all time classic favourite mince? Want to use that forgotten produce at the bottom of the fridge? There are plenty of beef mince ideas to explore. Register your interest by 10 September to ensure your spots! 🥕🫑🫛

30/07/2025

I can Assure everyone that no matter what your hearing “Around Town” we aren’t going anywhere! Smiley’s as a team are stronger then ever!

Wow❣️. Many times over the last 11 weeks, Team Smiley's have been at this point - quitting! We've faced unimaginable trauma and tragedy, false allegations, rumors, and constant battles with the NDIS regarding participants being put at risk due to the NDIS manually processing our participants' invoices and taking their time in doing so.

Why did Smiley's start?

I've worked 23 years in disabilities and aged care. I have five children, three of whom have a disability, and I've always been passionately invested in mental health. I realized when my son's first NDIS plan was implemented that I had no idea how to understand it. To me, it was like learning a new language!

So, I got employed with a registered provider and learned all I could about the NDIS, NDIS plans, and putting the correct supports in place for our participants so they work towards their individual goals.

Within six months of being an independent support coordinator/PRC, we decided to take the next step and become a registered NDIS provider and because they make us both accountable to the community, participants, and their support network🦋🌻.

That's how Smiley's  started 💕🪷.

16/06/2025

𝗦𝗵𝗮𝗿𝗸 𝗖𝗮𝗴𝗲 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗼 𝗘𝗺𝗽𝗼𝘄𝗲𝗿 𝗪𝗼𝗺𝗲𝗻 𝘁𝗼 𝗥𝗲𝗰𝗹𝗮𝗶𝗺 𝗦𝗮𝗳𝗲𝘁𝘆 𝗮𝗻𝗱 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵
IMPACT Community Services is proud to bring The Shark Cage Training to Bundaberg – a FREE 8-week course designed to help women rebuild confidence, set strong boundaries, and reclaim their safety and strength.

Developed by psychologist Ursula Benstead, this powerful program supports women who are no longer in crisis but still healing. It’s about reclaiming your space, your voice, and your future.

Read more about the program here: https://ow.ly/xjP350W9O2z

📅 𝗦𝘁𝗮𝗿𝘁𝘀 𝟴 𝗝𝘂𝗹𝘆 𝟮𝟬𝟮𝟱, concludes 26 August 2025
📌 𝗜𝗠𝗣𝗔𝗖𝗧 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀, 108 Bargara Rd, Bundaberg East
🕜 𝟭𝟬:𝟯𝟬𝗮𝗺 – 𝟭𝟮:𝟯𝟬𝗽𝗺, 𝗲𝘃𝗲𝗿𝘆 𝗧𝘂𝗲𝘀𝗱𝗮𝘆, for 8 weeks
💲 𝗙𝗥𝗘𝗘, but registration required as numbers are limited.

𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗻𝗼𝘄: https://ow.ly/gsQv50W9O2x

Kayla and Cat from IMPACT’s Positive Start Program have been trained to the deliver the course and will be accepting 10 participants.

For more information, please call IMPACT on 07 4153 4233.

12/06/2025

My heart exploded when Wade from Smithie's Karaoke and DJ Hire (Smithies Karaoke and DJ Hire )
volunteered his time for Phee’s candlelit vigil’s.

Phee would have loved this because besides Wade’s lives with his own super powers… He runs numerous business ventures and WOW , he's kicking goals!

We've heard a few rumours about ourselves lately, however, we'd like to assure you all that Smiley's has NO intention of closing! Yes our SC and PRC has a wait list, however everything is continuing as usual.

Even if we were considering this, our clients would be contacted immediately. Imagine people from your own industry using this tragedy to benefit themselves?? After 23 years of working between the disability and aged care sector I’m actually pretty disappointed.

My journey started as a carer, cleaner and worked in dementia specific units and aged care homes. I’ve worked and studied for the last 23 years to be professionally where I am today. My Company was established at the same time our NDIS Registration was applied for. We were approved for all levels of support that we provide.

Our last Audit in June 2024 was completed as per the NDIS Guidelines. This means we had meet the significant NDIS industry standards which we did with beautiful feedback. This has given my staff a high level of confidence and transparency in their service delivery.

Team Smiley’s won’t let the bullies and trolls WIN and even though I’m not there at the moment, this company has an amazing team that continues to go above and beyond for everyone.

Your disability only defines you if you allow it to and Phee never let hers define her.

Thankyou all,

Kylie owner and director of Smiley’s Support Service’s.

06/05/2025

Smiley's Support Coordination is seeking an awesome Support Coordinator / Psychosocial Recovery Coach!
Smileys are Recruiting another Super Star - NDIS Support Coordinator | Psychosocial Recovery Coach.

Smiley’s Support Coordination is a small, passionate team with big
aspirations and a proven track record of success in our field. We aim high, we work hard and we love to laugh.

The successful applicant will provide services across Gin Gin/ Bundaberg/ Childers and surrounding areas with emphasis on our rural and remote Participants.

We value your capacity for truly caring about your Participants and their situations most of all.
We value a brilliant work ethic, a ‘can do’ attitude, punctual, presentable, personable, possess consistency in responsiveness to our clients, stakeholders and Providers, respect, possess honesty, professionalism, transparency and the ability to offer genuine Choice and Control to their Participants.
We are looking for someone who rises to a challenge with all guns blazing with the rare ability to think outside the box, necessitated by the area we live in.
Add to that a BIG sense of humour!

Please email your CV to smileyscoordination@outlook.com

Should you have any questions about the role, please contact Kylie 0439 486 019 or Kerry 0428 168 913.

24/04/2025

Lest we forget.

They went with songs to the battle, they were young,
Straight of limb, true of eye, steady and aglow.
They were staunch to the end against odds uncounted,
They fell with their faces to the foe.

They shall grow not old, as we that are left grow old;
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We will remember them.

They mingle not with laughing comrades again;
They sit no more at familiar tables of home;
They have no lot in our labour of the day-time;
They sleep beyond England’s foam.

But where our desires are and our hopes profound,
Felt as a well-spring that is hidden from sight,
To the innermost heart of their own land they are known
As the stars are known to the Night;

As the stars that shall be bright when we are dust,
Moving in marches upon the heavenly plain,
As the stars that are starry in the time of our darkness,
To the end, to the end, they remain.

Laurence Binyon (1869-1943)

12/04/2025

POSITIONS AVAILABLE NOW

SUPPORT WORKERS

Smiley’s Support Services has had such an incredible response to our local, one-of-a-kind, out of the box care, that we are now looking to onboard AMAZING new support staff to continue offering quality care that is so desperately needed in our rural areas.
We are actively seeking awesome Support Workers - male and female - to join their fantastic growing team in the Gin Gin through to Mount Perry/Gin Gin through to Bundaberg/ Woodgate/ Moore Park Beach/ Childers/ Appletree Creek and other local rural areas that often miss out on services.

You will need :
• Passion!
• Certificate III in Individual Support or higher
• Blue Card - WWC (or willing to obtain)
• NDIS Workers Screening Card (or willing to obtain)
• Drivers licence
• Own transport
• Comprehensive car insurance
• Reliability, punctuality, flexibility
• Bonus - ability to do night/sleepover shifts
• Mental Health certificate/training/experience an advantage

Smiley's are willing to train the right people with amazing attitudes.
This role is not for phone or clock watchers nor is it a 'babysitting' role.
We are looking for engaging support staff who, like them, sincerely love what they do and will assist our wonderful Participants to meet their individual NDIS Goals with energy & genuine enthusiasm!

We are also looking for Support Workers with Aged Care qualifications as well. There is a possibility we can assist you to gain the requested qualifications through RPL - please call and ask.

For more information please contact Felecity on 0475 700 717 or email to the address in the pictures. (Facebook is being difficult!)

28/02/2025

Gin Gin SES-