ABC Behaviour Support

29/08/2025

We’ve just published a new position statement on safe surround beds and safe sleepers.

This resource explains:

◼️ What safe surround beds and safe sleepers are
◼️ The context of their use
◼️ What providers must consider when supporting participants

Created in consultation with state and territory authorising bodies, it identifies that the use of these devices constitutes a Regulated Restrictive Practice. It also helps NDIS participants – and those supporting them – understand their rights and provider responsibilities when the devices are in use.

Access the position statement here: https://bit.ly/45Vz4IJ

Restrictive practices not only infringe on a person’s freedom of movement, but can also be traumatic, dangerous and breach basic human rights. This position statement supports our regulatory priority to reduce and eliminate regulated restrictive practices.

Visit https://bit.ly/45LPT8R to learn more about our regulatory priorities.

28/08/2025

The term ‘sharp practices’ refers to a range of behaviours that involve unfair treatment or taking advantage of people, including over-servicing, high pressure sales and inducements.

Sharp practices are dishonest, unethical, and not in the best interests of NDIS participants.

This includes unfair pricing – where an NDIS participant is charged more for a product or service than other customers – and incentives or referral payments offered by providers to encourage participants to sign up for their services.

We are actively monitoring provider behaviour for sharp practices and have a range of compliance and enforcement actions we can take against providers we identify as deliberately and repeatedly doing the wrong thing.

Click here for information on fair pricing: https://bit.ly/NDIS-FairPricing

13/08/2025

We’ve just launched Restrictive Practices and Me, a collection of resources that support meaningful conversations with participants about restrictive practices.

The resources include discussion books in Easy Read and Plain English formats. They can be used to explain restrictive practices in an easy to understand way.

Restrictive Practices and Me was created in collaboration with people with disability, providers, state and territory governments, and the Council for Intellectual Disability.

Find it here: https://bit.ly/RestrictivePracticesandMe

17/06/2025

Data sharing is critical to the success of the NDIS.

Public data sharing and open data allows people with disabilities, and their families and carers to benefit more from the Scheme.

You can explore our public data at: https://ow.ly/sttP50W8NwR

02/06/2025

17/05/2025

Clarence Valley Behaviour Support Practitioners are encouraged to apply.

ABC provides practical, person-centered care for people with disabilities, offering high-quality specialist behaviour support with a dedicated team.

24/04/2025

Data sharing is critical to the success of the NDIS.

Public data sharing and open data allows people with disabilities, and their families and carers to benefit more from the Scheme. You can explore our public data at: https://ow.ly/7s6k50VxVbe

03/03/2025

When a person with disability moves between services providing care - like hospital and home - we call that 'transitions of care'. There are ways we can make these times easier and safer for people with disability. The updated Practice Alert on 'Transitions of care between home and hospitals' is a useful guide for people with disability and their support networks, as well as providers and workers who may be involved in transitions of care.

Download it at https://bit.ly/4iozEDB.

Please share this post with workers, providers and practitioners working in the sector!

20/02/2025

ABC is pausing referrals until April 7, 2025. During this time, we will upgrade our systems and implement a number of quality improvements. We are continuing to recruit practitioners and plan for further growth to meet ongoing high demand. If you would like to be added to a callback list for April 7, 2025, please email montana@abcbs.com.au. For urgent referrals requiring immediate risk management, please call Montana at 1300 222 110.

22/01/2025

Reportable incidents are very serious incidents such as the death, serious injury, abuse or neglect of a person with disability. Registered providers need to notify us within 24 hours for many reportable incidents.

When notifying us, please provide as much information as possible about the incident, the safety of the participant, and the actions you’ve taken via the Registered Providers Portal: https://bit.ly/4jniWG2.

If you don’t notify us, or don’t do it within the required timeframe, you can face serious compliance action including infringement notices and fines, compliance notices, banning orders or civil penalties.

For more information about reportable incidents, including what and when you need to tell us, visit https://bit.ly/4ai48UR.

11/01/2025

From 20 January 2025, we expect significant disruptions to NSW public mental health services as around 200 public health psychiatrists plan to resign in relation to a claim about their conditions of employment.

Although there may be disruptions to NSW mental health services, it is important to know where to go if you need help.

If someone has attempted or is at immediate risk of attempting to harm themselves or someone else call Triple Zero (000) immediately.

If someone is experiencing mental health distress, or you are worried about your own or someone else’s mental health, contact:

- Mental Health line on 1800 011 511 for advice and connection to specialist mental health services
- Transcultural Mental Health Line (Monday to Friday, 9am – 4.30pm) 1800 648 911

Telephone support is available through the following services:

- Lifeline (24/7) crisis support 13 11 14
- Beyond Blue (24/7) for mental health advice and support 1300 22 46 36
- Kids Helpline (24/7) support for children or young adults 1800 55 1800

If you or someone you know needs general mental health support, use NSW Health’s mental health service finder to find the right care: https://www.health.nsw.gov.au/mentalhealth/services/Pages/support-contact-list.aspx