Hollie Helps Support

Hollie Helps Support Hollie Helps. Experience our difference in lifestyle management and NDIS support. When you want your support team to care as much as you do.

Hervey Bay QLD and Tasmania.

These photos are the good stuff 😁Getting out of the house.Trying things we wouldn’t have tried before.Building confidenc...
09/04/2026

These photos are the good stuff 😁

Getting out of the house.
Trying things we wouldn’t have tried before.
Building confidence.
Actually enjoying life again.

What you don’t always see is everything else that’s happening alongside it…

Helping someone get their first job.
Starting a course they’ve been putting off for years.
Finding a place to live and moving into it.
Buying a car.
Finally getting on top of medical appointments.
Putting some kind of routine in place that actually works.
Learning how to shop, cook, and not feel overwhelmed by it all.

This is the stuff that actually changes someone’s life!

Support isn’t just “take someone out for a few hours.”
It’s helping them build something that lasts when we’re not there.

If you want to have a chat about support and find out together if we’re a good fit for you, give me a call and we can talk it through.
Hollie 🙂

One of our families said goodbye to us today and chose a different direction.And I respect that.Because support isn’t on...
28/03/2026

One of our families said goodbye to us today and chose a different direction.

And I respect that.
Because support isn’t one-size-fits-all — it has to fit.

But if I’m honest… I feel crappy.

I feel crappy because it feels like I missed something.
Like I missed an opportunity to connect, to understand, to get it right.

And that matters to me — because I hate the thought of letting people down.

I know we won’t always be the right fit.
I know my team and I can’t be perfect for everyone.

We have good days and bad days.
Some days everything flows… and some days it feels like nothing quite lands the way it should.

And I think that’s important to say out loud — because so many of the families we support feel exactly the same.

We won’t always get it right.
But sometimes, if we can talk things through, we can find our way back and make it work.

And other times… we’re just not the perfect fit.

And that’s okay too 🤍

If you’re the kind of person who wants to talk things through, feel heard, make changes, and work at things — then we’re the team for you.

We will always listen.
We will always adapt where we can.

We won’t always be perfect, but we will always try. ☀️

Hervey Bay – Welcoming New Participants 😁We currently have limited availability in Hervey Bay with Louise, Kallen and Ro...
21/03/2026

Hervey Bay – Welcoming New Participants 😁

We currently have limited availability in Hervey Bay with Louise, Kallen and Robyn.

Each of our team brings something a little different, and we take a lot of care in making sure the match feels right—not just on paper, but in real life too.

At Hollie Helps, we don’t believe in “filling spots.”
We believe in building the right connections.

When you reach out, you’ll speak directly with me (Hollie). I take the time to get to know you properly—what your goals are, what support feels like for you, and what’s actually going to make a difference in your day-to-day life.
From there, I create a personalised Support & Care Plan so that the support you receive is intentional, consistent, and genuinely helpful.

Not all support is the right fit—and that’s okay.
Whether you’re with us for one day or one year, if things no longer feel right and we can’t make it work, we won’t hold you into cancellation notice periods. Support should always feel positive, not restrictive.

So instead of listing hours or pushing availability, we simply want to share that we have space open… and invite you to take a look at our team.

If you read through our bios and find yourself thinking,
“this feels like the right fit” — we would love to hear from you ✨

Our supports are always:
• Person-centred
• Trauma-informed
• Focused on building confidence, independence, and real-life skills
• Flexible to meet you where you’re at

Whether you’re looking to build routines, get out into the community, work towards personal goals, or just have consistent, quality support—we’re here for that.

📩 Reach out via message or email if one of our team feels like the right match for you.

Helloherveybay@holliehelps.com.au

— Hollie Helps Hervey Bay

Hi Everyone! My name is Hollie, and together with my team Mel and Nils, we’ve recently brought Hollie Helps to Northern ...
12/03/2026

Hi Everyone!

My name is Hollie, and together with my team Mel and Nils, we’ve recently brought Hollie Helps to Northern Tasmania.

Hollie Helps is a small psychosocial disability support service supporting people living with ASD, ADHD, anxiety and other psychosocial disabilities.

For us, support isn’t about filling hours in a roster or babysitting - It’s about understanding the person in front of us.

Many of the people we support have spent years feeling misunderstood, overwhelmed, or pushed into systems that don’t quite fit them. Our approach is slower, more thoughtful, and grounded in trauma-informed, person-centred support.

We take the time to learn:

• what feels safe
• what feels overwhelming
• what actually helps
• and what the person themselves wants life to look like

Before any supports begin we create detailed Support & Care Plans so that everyone — participant, family and workers — understands how support should look and feel.

Because we take this process seriously, we onboard slowly.

Right now we have capacity to welcome 3 new participants.

Our team comes fully prepared and professionally qualified, including:

✔️ Full insurance
✔️ NDIS Worker Screening Checks
✔️ Police Checks
✔️ First Aid & CPR
✔️ Relevant training and qualifications
✔️ NDIS Worker Modules

We also write case notes after every shift, reflect on what worked well, what felt stressful, and what might be helpful next time. Support should evolve with the person.

Supports can look very different depending on the individual.

For example, if someone’s goal is healthy eating, support might involve:

🌱 Visiting local community gardens
🌱 Growing fresh produce
🌱 Learning simple cooking skills
🌱 Preparing meals together for the week

For others it may be about building confidence in the community, developing independence, exploring interests, or simply having a calm and supportive presence while navigating life.

Our work is built on empathy, patience, and genuine connection.

If you are a participant, family member, support coordinator or plan manager looking for thoughtful, respectful supports in Deloraine, Launceston or surrounding areas, feel free to reach out.

We would love to connect.

Support Availability UpdateWe know that meeting someone new can feel daunting — especially when it means repeating your ...
07/02/2026

Support Availability Update

We know that meeting someone new can feel daunting — especially when it means repeating your needs, your story, and what day-to-day support looks like for you.

To make this process a little easier, we’ll be sharing brief introductions to our support workers, including their availability, service areas, and the types of supports they provide.

If you’d prefer not to reach out yourself, you’re very welcome to show this post to your support coordinator and ask them to contact us on your behalf. We’re happy to take it from there and work together to find the right fit.

Support should feel safe, respectful, and paced — not overwhelming.

“The Overlooked Parts of Good Support”Capacity Isn’t ConsistentWhat someone can manage one day might feel impossible the...
07/02/2026

“The Overlooked Parts of Good Support”

Capacity Isn’t Consistent

What someone can manage one day might feel impossible the next — and that’s not failure.
On shift, this looks like:
• adjusting expectations without judgement
• recognising fatigue and emotional load
• offering support without pressure
• celebrating effort, not just outcomes

Progress isn’t linear — and support shouldn’t be either.

“The Overlooked Parts of Good Support”The Work of Explaining YourselfMany people are exhausted from having to repeatedly...
06/02/2026

“The Overlooked Parts of Good Support”

The Work of Explaining Yourself

Many people are exhausted from having to repeatedly explain their needs, boundaries and preferences.
On shift, respect looks like:
• reading plans before arriving
• remembering what works and what doesn’t
• not asking the same questions over and over
• adjusting support without needing reminders

People shouldn’t have to educate their support every time.

“The Overlooked Parts of Good Support”Regulation Before ExpectationIf someone is overwhelmed, anxious or dysregulated, p...
04/02/2026

“The Overlooked Parts of Good Support”

Regulation Before Expectation

If someone is overwhelmed, anxious or dysregulated, pushing through tasks rarely helps.
On shift, regulation first might look like:
• slowing the pace
• reducing expectations
• changing the plan for the day
• focusing on connection before productivity

Behaviour is communication — not something to be corrected in the moment.
Once someone feels safe and settled, skill-building can happen naturally.

“The Overlooked Parts of Good Support”Dignity in Everyday TasksCooking, cleaning, shopping and organising are often labe...
03/02/2026

“The Overlooked Parts of Good Support”

Dignity in Everyday Tasks

Cooking, cleaning, shopping and organising are often labelled as “basic” tasks — but needing support with them can sometimes carry shame.
On shift, dignity looks like:
• working alongside, not taking over
• allowing someone to do tasks their own way
• not rushing or correcting unnecessarily
• celebrating small wins

These moments build confidence and self-belief.
There’s nothing small about skills that support everyday independence.

“The Overlooked Parts of Good Support”Predictability Is SupportFor many people, support isn’t stressful because of what ...
02/02/2026

“The Overlooked Parts of Good Support”

Predictability Is Support

For many people, support isn’t stressful because of what they’re doing — it’s stressful because of the unknowns.

On shift, predictability looks like:
• explaining the plan at the start of the shift
• being clear about how long things will take
• letting someone know when the shift is winding down
• keeping routines consistent where possible

When people know what’s coming next, their nervous system can relax — and that’s when learning, connection and confidence can actually happen.
Predictability isn’t boring.
It’s regulating.

You Don’t Have to Earn SupportYou don’t have to hit rock bottom to deserve support.You don’t have to be “doing badly eno...
01/02/2026

You Don’t Have to Earn Support

You don’t have to hit rock bottom to deserve support.
You don’t have to be “doing badly enough.”
You don’t have to fall apart to be taken seriously.

So many people accessing the NDIS have spent years being told:
• “You’re coping”
• “You seem fine”
• “Others have it worse”

But coping isn’t the same as being okay.

At Hollie Helps, support isn’t a reward for surviving.
It’s something you’re allowed to have before everything becomes too much.

You’re allowed support when you’re tired.
When you’re masking.
When you’re holding it together on the outside and falling apart on the inside.

You don’t have to earn help by suffering more.

💛 If you’re needing better support in your life, you don’t have to figure it out alone.

At Hollie Helps, you’ll find a dedicated support team, local management, and real people on the end of the line when you need us. We take the time to listen, understand your needs, and work with you to shape support that genuinely fits your life.

We currently have support workers available and ready in Hervey Bay and North Tasmania.

You’re welcome to give us a call or send an email — even if you’re just exploring options or not sure where to start.

📞 0407 331 523
📧 helloherveybay@holliehelps.com.au
📧 hellotasmania@holliehelps.com.au

We write your Support & Care Plan free of charge, so you can clearly see how we would support you before anything begins.
If you don’t like the plan, we don’t go ahead — no pressure, no obligation.

Choice and control always stays with you.
You choose what support looks like. 💛

Address

Hervey Bay, QLD

Telephone

+61407331523

Website

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