The Council of Ambulance Authorities

The Council of Ambulance Authorities The CAA is the not-for-profit peak body for the eleven Australasian statutory ambulance services.

The Council of Ambulance Authorities (CAA) is the peak body for the statutory ambulance authorities in Australia, New Zealand and Papua New Guinea. As the peak body of these services CAA advocates, undertakes sector research, publishes white papers, provides training, hosts events, provides member offers, broadcasts monthly webinars, prepares newsletters and supports our members as needed. Read in

ternationally, CAA publishes FIRST magazine three times a year. CAA's signature event is the annual Congress, being held in 2023 on August 2 and 3 in Brisbane, Australia. You can subscribe to our monthly email newsletter by visiting our website.

Today we are going back across the Bass Strait and visiting Ambulance Tasmania to celebrate Sarah Pugsley 👏Sarah is our ...
23/07/2025

Today we are going back across the Bass Strait and visiting Ambulance Tasmania to celebrate Sarah Pugsley 👏

Sarah is our State Communications Centre Educator, wearing many hats over the years as a Paramedic, Emergency Medical Dispatcher (EMD), Secondary Triage Clinician and Teacher. Sarah is highly respected by her colleagues and exemplifies our CARE values. Sarah is a Hobart local who loves her adventures, travel, and telling us stories about her excellent cat, Brian.

Congratulations Sarah.

Learn more - https://loom.ly/oUh1Ivw

🚨 Presenter Announcement 🚨Join Nathan during the Safety of Our People theme of our day 1 concurrent sessions as he spea...
22/07/2025

🚨 Presenter Announcement 🚨

Join Nathan during the Safety of Our People theme of our day 1 concurrent sessions as he speaks about 'Action Plan for Psychosocial Safety – Mental Health Co-Response'

The Mental Health Co-Response unit responds to acute community mental health crises. Vicarious trauma is a risk factor associated with the de-escalation of a volatile acute mental health crisis. Our purpose is to explore the known risks and hazards of sustained exposure via an Exploratory Factor Analysis to initiate purposive mitigation strategies for the psychosocial risks and hazards.

Read the full abstract - https://loom.ly/Qylsm-o

St John WA

We have a range of wonderful not-for-profit and tertiary institutions joining us at this year.Be sure to stop past the...
22/07/2025

We have a range of wonderful not-for-profit and tertiary institutions joining us at this year.

Be sure to stop past these wonderful booths and see if they can assist you or your organisation ☺️

University of Tasmania Dementia Australia Care Opinion Australia Military and Emergency Services Health Australia

It is a new week, and we're celebrating Kayleigh Lewis of Wellington Free Ambulance as today's Honour Recipient 🎉Kayle...
21/07/2025

It is a new week, and we're celebrating Kayleigh Lewis of Wellington Free Ambulance as today's Honour Recipient 🎉

Kayleigh is a respected and hardworking frontline paramedic and a valued member of our team. She has a consistently beautiful manner that is appreciated by patients and colleagues.

Kayleigh is always willing to step up and take a leadership role, helping staff who may be new to WFA and the team. She is supportive, patient and goes above and beyond in her mentoring role, encouraging new paramedics to help gain confidence and develop skills.

Learn more about Kayleigh - https://loom.ly/oUh1Ivw

Our friends at Blue Light Card Australia are conducting a survey for a case study.Currently, their PR team are gathering...
17/07/2025

Our friends at Blue Light Card Australia are conducting a survey for a case study.

Currently, their PR team are gathering some information to highlight the incredible people behind the uniform, and they'd love to hear from you. If you're on duty or enjoying your well-earned retirement, Blue Light Card would like to know how the card has made a difference to your life.

If you're interested in participating, please get in touch with David at: DavidAridi@bluelightcard.com.au

On Day 2 of , we have Dan Rose presenting during the concurrent session as part of the 'Workforce' theme 💼 Dan will dis...
17/07/2025

On Day 2 of , we have Dan Rose presenting during the concurrent session as part of the 'Workforce' theme 💼

Dan will discuss triple-zero secondary triage systems that are established across Australasian ambulance providers to manage lower acuity cases and connect patients with appropriate care.

St. John Western Australia (SJWA) implemented Odyssey in late 2023, configured to ‘Restricted Clinician’, requiring strict questioning compliance that mitigates risks to patient safety yet prolongs triage cycle times. To optimise efficacy, whilst still mitigating safety risks, SJWA explored progressing high-performing triage clinicians to ‘Unrestricted Clinician’ in mid-2024.

Read Dan's full abstract - https://loom.ly/IM06fgY

St John WA

St John WA's very own Operations Lead and Acting Operations Manager, Lee Mack, is today's honour recipient. Lee is a d...
15/07/2025

St John WA's very own Operations Lead and Acting Operations Manager, Lee Mack, is today's honour recipient.

Lee is a dedicated and hardworking professional with a diverse background and over 25 years of experience serving the community. Starting as a paramedic before moving into the operational side of the organisation, where she has held various operational roles. Lee has consistently made a significant difference to the teams she has worked in, supporting the crews and teams with projects, development and education. The impact she has made as a female leader within her team, and SJWA makes her very deserving of this award

Learn more about Lee - https://loom.ly/oUh1Ivw

Kirsty Reekers of Hato Hone St John will head to the Riverbank Rooms at as she talks about the ever-so-prominent topic...
15/07/2025

Kirsty Reekers of Hato Hone St John will head to the Riverbank Rooms at as she talks about the ever-so-prominent topic AI. Titled, Sovereign AI and Automated Auditing: The Future of Clinical Auditing, this is one of the concurrent sessions to book in 🎉

Hato Hone St John (HHSJ) interacts with nearly 700,000 patients annually. Clinical audit and peer review are essential for ensuring safe, effective care and meeting contractual, accreditation, and legislative requirements. A volunteer-based review process covers 5% of electronic patient records (ePRFs) and 1% of clinical conversations undergoing peer review. Expanding this process will help align with safety, quality, and compliance targets. Furthermore, HHSJ aims to enhance auditing capabilities through improved real-time data collection to support clinical decision-making and safeguard at-risk patients. Generative AI presents a transformative opportunity to enhance clinical audits’ efficiency, compliance, and effectiveness.

Full Abstract - https://loom.ly/3Y78KWY

The Adelaide Convention Centre will be the host of what is the biggest CAA Congress yet!We're excited to partner with th...
14/07/2025

The Adelaide Convention Centre will be the host of what is the biggest CAA Congress yet!

We're excited to partner with this and showcase what the state and venue can offer our esteemed guests from across the globe.

Visit and its tourist attractions - https://loom.ly/td9QF3I



BMW Australia are returning to , continuing their silver sponsorship and bringing something special with them 🙌On displ...
14/07/2025

BMW Australia are returning to , continuing their silver sponsorship and bringing something special with them 🙌

On display will be the new BMW X3 30e xDrive Plug-in Hybrid with BMW factory-built Authority Vehicle options in ambulance specification.

Some vehicle specs 😆⬇️

🚑220kW, AWD
🚑 6.2 sec 0-100km/h
🚑 1.6L / 100km fuel consumption, up to 90km EV-only range

BMW Group has had a presence in Australia since 1979 with a national headquarters in Melbourne. This includes offices for our BMW, MINI, BMW Motorrad and BMW Financial Services brands, as well as a globally certified national training centre, fully equipped workshop and parts distribution centre.

Pictured is the X3 ready with German EMS livery 😍

Learn more about BMW - https://loom.ly/HOjrtUU

We are midway through ♻️ How have you done your part?If you're not sure how you can help, follow the link below to the ...
14/07/2025

We are midway through ♻️ How have you done your part?

If you're not sure how you can help, follow the link below to the CAA and Dr Shohreh Majd's award winning Sustainability in Ambulance Services White Paper!

Learn how to do your part - https://loom.ly/rIuRlVs

Today's Honour Recipient has only had a short yet inspiring tenure so far. We are speaking about Neisha Teichelman of ...
13/07/2025

Today's Honour Recipient has only had a short yet inspiring tenure so far. We are speaking about Neisha Teichelman of St John NT .

In her 12 months at St John NT, Neisha has become known for being a kind, intelligent, compassionate manager, and has led the Patient Safety and Quality team to success, developing key tools like the Clinical Reflection Tool and Clinical Governance Framework.

Neisha has fostered strong collaborations with allied health services across the NT, improving emergency healthcare delivery.

Neisha’s leadership in establishing the Clinical Governance Committee and participating in trauma case discussions has strengthened St John NT’s ties with the community, making her an invaluable asset to the organisation.

Learn more about Neisha - https://loom.ly/oUh1Ivw

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