Urgent Care Centre

11/09/2025

07/07/2025

We’ve turned 4!

Four years ago, we opened Tasmania’s first Urgent Care Centre, one of the very first in Australia, right here in Launceston.

Since then, our dedicated team of highly skilled doctors, nurses and health professionals has cared for tens of thousands of patients, providing fast, affordable urgent medical care when it’s needed most.

With the support of our colleagues at ComRRS, Launceston Pathology, X-Ray Newstead and other local radiology providers, we’ve helped keep our community safe and reduced unnecessary trips to the Launceston General Hospital (LGH).

While we’re designed to manage Category 3–5 cases, we’ve also handled serious emergencies including heart attacks, meningococcal sepsis, anaphylaxis, and critically unwell children.

We’re proud to be part of the Launceston healthcare community, and we’re grateful for every patient who has trusted us over the past four years.

It’s been a privilege to provide health care to the Launceston community. Here’s to continuing to care for our community today, tomorrow, and for years to come.

Newstead Medical Kings Meadows Medical Centre NewWorkHealth Dr Toby Gardner Department of Health, Tasmania Jeremy Rockliff

02/07/2025

We’re so lucky to have nurse Lys on our team!

She’s part of our amazing group of nurses at our Urgent Care Centre bringing kindness and calm, with plenty of expertise and experience.

Thanks for everything you do, Lys! You’re a star! ⭐️

🌟 Congratulations to Registered Nurse Alyssa Mitchell-Collins! She received a DAISY award for her compassionate care at Launceston General Hospital.

✍️ Excerpts from the nomination by a patient:
“I would like to thank Alyssa from Accident and Emergency. I have severe Parkinson’s Disease and developed COVID-19 with bacterial pneumonia. I was taken to hospital and placed in an isolation room. Alyssa came on the afternoon shift and was so kind to myself and my wife. She made me feel safe. She asked about my deep brain stimulator and apomine pump and realised that without this, I could not move and therefore breathe properly. Alyssa advocated for me and had me moved to AMU where I received the best care. Thanks to angel Alyssa for giving the best handover of my required needs. Thank you young lady for your wonderful care and kindness. It is the little things at the start of the patient’s journey that matter the most.”

Thank you Alyssa for all that you continue to do! 💙

🌼 The DAISY awards is an international nursing and midwifery program that acknowledges exceptional professional, compassionate, person-centred care.

📧 To nominate a staff member, email us with the nurse or midwife’s full name, where they work, and why you think they deserve to be a DAISY awardee. Send nominations to:
• North – daisy.thsnorth@ths.tas.gov.au
• North West – daisy.thsnorthwest@ths.tas.gov.au
• South – daisy.thssouth@ths.tas.gov.au

Authorised by the Tasmanian Government, Hobart.

28/05/2025

We love visitors!

Great to recently welcome Ella Haddad MP to our Urgent Care Centre to share our journey and commitment to ongoing innovation in patient care.

During my recent Launceston visit I dropped in to visit Toby Gardener at Newstead Medical Urgent Care Centre to visit the space and see the incredible impact his practice is having on the health of Northern Tasmania!

Thanks to Toby and his team for making me so welcome.

📸 Ella and Toby stand in front of a medical desk in a medical clinic

26/05/2025

22/05/2025

19/05/2025

02/05/2025

The Urgent Care Centre is open 8am-4pm all weekend and X-Ray Newstead have returned to normal hours.

14/04/2025

Dr Toby Gardner is in at Urgent Care until 8PM tonight!

No appointment necessary.