I Do Macrame

CLIENT POLICIES & PROCEDURES ......

BOOKING: All appointments will require a non refundable booking fee to be placed at time of booking. CANCELLATIONS & RESCHEDULES : Any cancellation or reschedule made less than a 48 hour period will result in a 50% cancellation fee of the total of your appointment. LATE ARRIVAL: Please make every effort to be here on time as to help the day run smoothly. If you are more than 10 minutes late for your healing, we may need to find you a new appointment that suits. In this case, the same cancellation fee will apply and another appointment booking fee needed for your new appointment. PACKAGES: The soul purpose of purchasing a Package of appointments is for intensive treatments, for specific debilitating trauma or blockages in the bodies system or to make regular appointments enabling the body to remain at ease. Please be committed to your health and well being when purchasing the packages as they are non refundable and non transferrable. All Packages expire, 6 months from the commencement of the first treatment of your first healing. For example the first treatment after an initial or a reassessment would be the commencement of a package. Packages are payable upfront and there are no payment plans offered. APPOINTMENT FEES:
Fees are subject to change without notice.We aim to give clients as much notice as possible when changes occur to our fees or our fee structure. In the event that there is time to inform clients, clients will be informed as soon as possible of changes via Koko's Haven the clinic noticeboard and social media.