In Touch Support Services

20/03/2026

💚 Investing in Safety, Supporting Quality Care 💚

As part of our ongoing continuous improvement plan, we’re proud to be investing in essential safety equipment across our SIL homes — including AEDs (Defibrillators).

These devices are here to support our staff to respond quickly and confidently in an emergency, helping us continue to provide safe, high‑quality care to the people we support. While we truly hope we never need to use them, having this equipment on site gives us peace of mind and reinforces our commitment to wellbeing and preparedness.

Our goal is for every SIL house to be equipped with one, because safety and care always come first. ✅

💙 Continually improving
💙 Always putting people first
💙 Prepared, just in case

28/10/2025

🎉 Audit Success Announcement 🎉

I’m proud to share the results of our recent mid-term audit conducted in July. We received a Rating 2 – Conformity across all assessed outcomes and indicators, confirming that we meet all requirements with strong evidence of effective practices, training, and documentation. This rating reflects negligible risk and supports our continued certification.

Even more exciting, we achieved a Rating 3 – Conformity with Best Practice in governance—the highest possible rating! This recognises our strategic and business planning, which thoughtfully considers legislation, risk, NDIS guidance, and the needs of both participants and staff.

This achievement is a testament to the dedication, professionalism, and teamwork of our entire staff. Your commitment to high-quality, person-centred services made this possible.
🙏 Thank you for your continued efforts. Let’s keep striving for excellence together!

07/08/2025

In Touch support Services Currently has some capacity for our Registered nurse with over 30 years of experience to create care plans for participants that manage their own staff. We also have capacity for continent assessments.

The Care plan will clearly outline the participant’s daily care needs, routines, preferences, and goals.
Ensures that support workers (especially those hired directly by the participant) have a consistent and professional reference to follow.

1. Promotes Safety and Quality
Includes clinical instructions (e.g., medication management, mobility support, nutrition, wound care) to ensure safe and effective care.
Helps reduce risks by identifying early warning signs, emergency procedures, and escalation pathways.

2. Supports NDIS Funding and Compliance
Demonstrates the clinical justification for supports, which can help secure or maintain NDIS funding.
Aligns with NDIS documentation standards, making it easier for participants to navigate reviews and audits.

3. Empowers Participants
Reflects the participant’s voice, choices, and goals, promoting autonomy and dignity.
Helps participants manage their own team with confidence, knowing their care is structured and well-documented.

4. Facilitates Team Communication
Acts as a central reference for all involved: support workers, coordinators, allied health professionals, and family.
Reduces misunderstandings and improves coordination across the participant’s care network.

If you are interested, please email. info@intouchsupportservices.com.au

Send a message to learn more

30/05/2025

Last month two of our participants moved into this custom built home by Neptune Homes - Head Office . The participants have been supported by In Touch since 2020. Unfortunately, due to the current rental crisis the participants had to move five times in the past seven years due to the property owners selling or increasing the rent. They were excited to move into their forever home.

23/04/2025

In Touch Support Services, an organisation dedicated to assisting people with disabilities and disadvantaged youth, has successfully completed the Injury Prevention and Management (IPaM) program! 🎉

Through IPaM, they’ve made their workplace safer and stronger. The program helped them:
✅ reduce workplace incidents with proactive measures
✅ increase staff engagement by building a strong safety culture
✅ improve processes to make incident reporting and risk management easier.

To learn more about how IPaM can support your business, visit https://www.worksafe.qld.gov.au/services/injury-prevention-and-management-program

12/02/2024

A massive thank you to In Touch Support Services who are the official sponsors of the ‘Child Advocacy' Award.

The WINNER of this award will be announced at the QLD Disability Sector Awards - Brisbane Gala 2024 sponsored by Easy Healthcare on Friday 1 March 2024 at the Plaza Ballroom, Brisbane Convention and Exhibition Centre.

Come along and celebrate the people in our sector who make such a difference!

The Gala is proudly hosted by the National Disability Leadership Organisation and sponsored by Easy Healthcare.

Limited tickets – BOOK NOW
https://www.ndlo.org.au/galas

Finalists for the ‘Child Advocacy ' Award:

Kerri Cowley Department Of Youth Justice, Employment, Small Business and Training
Kylie Reeves Pabs Place
Lee Jensen The KARE Support Fund
Leonie Madden Amity Support Services

05/04/2023

We are excited to announce that In Touch Support Services has purchased this beautiful property for two of our SIL participants, they will move in next month. This will enable the participants to have affordable and stable accommodation especially in the current rental crisis, Thanks to Hallmark homes for making this possible.

01/08/2022

A congratulations to our 2 male clients at our Redland Bay SIL house for their newly installed 6.63kw Solar System. In Touch supported them to save for the installation and we matched the amount they had saved. This will save the clients approximately $1766.29 a year. Well done boys!

23/03/2022

In Touch Support Services is looking for someone to share a supported independent living home with out client in Morningside. Our client is a sweet young man looking for a male or female co-tenant to share the home with.

Please see the link below for more information on the client and property and if this sounds like a good match please get in touch with us.

Suitability scores are based on your preferences set in 'My Preferences'. Higher scores indicate the properties that best meet your needs.

21/02/2022

In Touch Support Services is a family owned business which provides services to those with a Disability. Our services include In home support, community access, Respite and SIL accommodation.

We are looking for like minded people with good core morals and a passion for others to join our team.
You must have or be willing to obtain
-Driver's licence w/fully insured car
-NDIS worker screening/Yellow card
-Blue card
-First Aid/CPR
-Any relevant qualifications

We have casual positions in in home support/community access and Respite around Logan, Ipswich, Bayside and Brisbane areas.

We also have positions available in SIL accommodation involving sleepovers, payrate depending on experience. This position requires experience with challenging behaviours and mental health.

You will need to be flexible in your availability and comfortable working with personal care.

21/02/2022

In Touch Support Services is a family owned business which provides services to those with a Disability. Our services include In home support, community access, Respite and SIL accommodation.

We are looking for like minded people with good core morals and a passion for helping others to join our team.
You must have or be willing to obtain
-Driver's licence w/fully insured car
-NDIS worker screening/Yellow card
-Blue card
-First Aid/CPR
-Any relevant qualifications

We have casual positions in in home support/community access and Respite around Logan, Ipswich, Bayside and Brisbane areas.

We also have positions available in SIL accommodation involving sleepovers, payrate depending on experience. This position requires experience with challenging behaviours and mental health.

You will need to be flexible in your availability and comfortable working with personal care.

Please forward your resume through to HR@intouchsupportservices.com.au

15/12/2021

All of us at In Touch Support Services would like to thank our clients and their support network for making our lives more fulfilling. We thank you for your continued trust and we look forward to working with you in 2022.

Thank for everyone that attended our Christmas lunch it was a great afternoon.