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Monday 8am - 4pm Tuesday 8am - 4pm Wednesday 8am - 4pm Thursday 8am - 4pm Friday 8am - 3pm

Optional Supports Mackay

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Optional Supports Mackay

Optional Supports is a registered NDIS provider proudly helping Mackay locals live with independence, confidence and connection.

We offer tailored services that empower participants to reach their goals and feel truly supported every step of the way. At Optional Supports, we deliver personalised disability services that put people first. Founded in 2020, we’ve become one of Mackay’s most trusted NDIS providers by offering tailored support that reflects each participant’s goals, values, and way of life. Our dedicated team is backed by experienced mentors and a culture that genuinely values both staff and participants. Whether it’s daily assistance or long-term progress, we’re here to help you thrive — every step of the way.

06/09/2025

💙🎉 A very Happy Birthday to our wonderful Uros! 🎉💙

Uros has been part of the Optional Supports family for a few years now, and we are so lucky to share this journey with him. He is always the first to offer a helping hand, always ready with a joke to make us smile, and always working so hard – whether it’s in the gym or on his book. 📚💪

Uros, you bring so much positivity, kindness, and laughter to those around you. We truly love having you as part of our Optional Supports family, because here our clients aren’t just clients – they’re family. 💖

Wishing you the happiest of birthdays and a year filled with all the things you enjoy most! 🥳🎂

Love from all of us at Optional Supports

06/09/2025

🎉💃 Big shoutout to the birthday girl – Happy 21st to our very own Mia! 🎂✨

Mia has been with Optional Supports for 2 years now, and in that time she’s brought us endless giggles, caring vibes, and just the right amount of chaos. She may be our tiniest little lady, always laughing and a bit on the quiet side… but don’t be fooled 👀 – when Mia goes off, it’s straight-up Hulk mode 💥💚

We’re so lucky to celebrate this huge milestone with you – welcome to official adulthood, Mia! Good luck world, Mia has just leveled up to 21! 🥳🍾🎊

05/09/2025

🌟 Happy Birthday to our amazing teammate Sandesh! 🌟

Sandesh, we’re so grateful for everything you do at Optional Supports. From going on adventures and holidays with our clients, to cooking up delicious meals and sharing your kindness every day – you truly make a difference. 🍳✈️💙

Your positivity and dedication shine through in everything you do, and we couldn’t imagine the team without you.

Wishing you the happiest of birthdays, Sandesh – enjoy your special day! 🎂🎉🎈

18/08/2025

Happy birthday to Palmer! Palmer is one of our participants who brings so much energy and fun to our programs. He has a great passion for exploring his medical equipment, enjoys walking through Canelands and catching up with his friends, and loves stepping into the role of an undercover security guard. Since joining us, Palmer has achieved an incredible milestone securing his own employment and we couldn’t be prouder of all that he has accomplished.

14/08/2025

Happy birthday, Nicole! 🎉

Nicole has been a dedicated member of the Optional Supports team for nearly two years, bringing compassion and commitment to everything she does. She genuinely cares for all her participants and continually strives to help them live as independently as possible, making a positive difference in their lives every day.

14/08/2025

Happy birthday, Alona! 🎉

Alona has been a valued member of the Optional Supports team for the past two years, consistently showing dedication and commitment to her role. She is a great worker who always puts the needs of her participants first, ensuring they receive the best care and support possible.

10/08/2025

Happy birthday to Darryl! Darryl is one of our valued participants who enjoys taking part in our cooking group, where he puts his skills to the test and creates delicious meals. He’s also an active member of our Trailblazers group, always ready for new adventures and experiences.

08/08/2025

Happy Birthday, Michael! Since joining our team, Michael has quickly become a valued member, bringing dedication, compassion, and a positive attitude to everything he does. He has shown an incredible commitment to supporting his participants, always going the extra mile to ensure their needs are met and their voice is heard. Michael isn’t afraid to speak up and advocate for what’s right, and his genuine care shines through in his work every day. We’re lucky to have him as part of our team and look forward to seeing all the great things he will continue to achieve.

07/08/2025

Here are some pictures from Warren’s surprise party, organised by his amazing team! 🎉
It was a fantastic night, with friends and staff coming together to celebrate this huge milestone — Warren turning 30! 🥳

Warren should be incredibly proud of himself. Over the past few months, he has made remarkable improvements and achieved so much. It was wonderful to see everyone enjoying the night with him.

06/08/2025

Happy 30th Birthday to Wazza!
Wazza, one of our enthusiastic participants, is celebrating a major milestone today as he turns 30! A passionate footy fan, Wazza’s dedication to the game recently earned him a spot on the North Queensland Cowboys All Abilities team. He’ll soon be heading to the Gold Coast to take on the Titans All Abilities team — an incredible achievement and well-deserved recognition of his talent. We’re all so proud of you, Wazza!

05/08/2025

🎉🎂 Happy Birthday, Jesse! 🎂🎉

Today we’re celebrating the legend himself – Jesse! 🥳 Jesse has been part of the Optional Supports family for almost 2 years now, and in that time he’s brought nothing but good vibes, laid-back energy, and plenty of laughs to the team.

Whether he’s cheekily stirring people up or lending a hand with group activities, Jesse is always making an impact in the best way. We’re so lucky to have him around and appreciate everything he brings to our community.

Have the best day, Jesse – you deserve it! 🎈🎁💥

04/08/2025

🎉 Don’t Forget! 🎉
Tomorrow is the FIRST TUESDAY of the month – and you know what that means…

💥 Everyone is welcome for FREE! 💥

Come along to the Optional Supports Hub between 8am and 4pm for a fun-filled day!
🕹 Play a game of pool
🎲 Try some board games
🎨 Get creative with arts & crafts
🎶 Play some music
💃 Have a dance
🤝 Meet new people and make great memories!

Whether you're coming for the laughs, the creativity, or just to chill – there's something for everyone.
See you there! 🥳

Address

55 Gregory Street
Mackay, QLD
4740

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	8am - 3pm

Website

https://optionalsupports.au/

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