Mackay Hospital and Health Service

Mackay Hospital and Health Service Do not use this page to report an emergency or seek medical advice. In an emergency call Triple Zero. Eight hospitals. Four community health facilities.

One organisation. Caring for you and your family across the Mackay, Whitsunday and Isaac regions.

The Bureau of Meteorology is warning of a severe to extreme heatwave across parts of our health service this week. Heatw...
23/11/2025

The Bureau of Meteorology is warning of a severe to extreme heatwave across parts of our health service this week.

Heatwaves can affect everyone, but certain groups, such as the elderly, pregnant women, or young children, might be more at risk.

Heat-related health issues can be severe and sometimes deadly.

Please check on vulnerable friends, family or neighbours (like the elderly, pregnant or young kids).

Learn more about how to beat the heat and signs of heat-related illness 👇

If you or anyone else show signs of heat-related illness, call 13 HEALTH (13 43 25 84) for advice or visit your doctor.

If it is an emergency, call Triple Zero (000) immediately.

For tips on staying safe in the heat, visit www.health.qld.gov.au/heatsafe

Stay informed by visiting the Heatwave Service for Australia via the BOM website: https://www.bom.gov.au/weather-and-climate/specialised-forecasts-and-observations/heatwave

21/11/2025

Join nurse Kaitlyn for a tour of the unit caring for our region's smallest and most vulnerable patients.

Our Community Engagement team are impressed with the fantastic entries we’ve received so far for the 2025 Mackay Hospita...
20/11/2025

Our Community Engagement team are impressed with the fantastic entries we’ve received so far for the 2025 Mackay Hospital and Health Service Christmas Card Competition!

Don’t worry there’s still time to grab your pencils, get creative and draw your own Christmas-themed masterpiece.

The winning artwork will be featured on the official 2025 Mackay Hospital and Health Service Christmas card and the lucky artist will win a fantastic prize from the Mackay Hospital Foundation.

Entry flyers are available from all Mackay HHS hospitals, Mackay Hospital Foundation volunteer desk and community health facilities.

Get drawing — entries close 26 November!

Today, on International Men’s Day (19 November), we recognise and celebrate the contribution of our dedicated tradespeop...
19/11/2025

Today, on International Men’s Day (19 November), we recognise and celebrate the contribution of our dedicated tradespeople and maintenance staff who work behind the scenes to ensure our health facilities remain safe, reliable and ready to support our community. 🔨

They are skilled, hardworking, and form a diverse team that is critical to the continuous, safe and efficient operation of our complex healthcare facilities.

The Mackay HHS Building Maintenance and Engineering Services (BEMS) team play an essential role in keeping our hospitals and community health centres running.

Their work covers everything from maintaining core infrastructure such as electricity, plumbing and building systems, to managing the specialised equipment and environments required for patient care. Their expertise prevents costly shutdowns and ensures the safety and wellbeing of patients, staff and visitors.

Our trades teams, including carpenters, plumbers, electricians, trades assistants and coordinators, perform a wide range of work. They carry out repairs, preventative maintenance and urgent fixes across multiple sites, working on everything from circuitry and high-voltage systems to air-conditioning, ventilation and other vital equipment.

Without their commitment and know-how, patient safety, clinical services and the overall operation of our hospitals would be significantly impacted.

Thank you to our BEMS teams for making the Mackay HHS a safer, stronger and better place for our patients, visitors and staff — and Happy International Men’s Day! ⭐

Today on World Prematurity Day (17 November) as we shine a light on the region’s tiniest and most vulnerable babies, Pro...
17/11/2025

Today on World Prematurity Day (17 November) as we shine a light on the region’s tiniest and most vulnerable babies, Proserpine couple Daisy and Brendan Smith are reflecting on their own whirlwind journey into parenthood, one that began much earlier than expected. 👶

Their first child, Oaklan James, decided he wasn’t going to wait until his due date of 17 December. Instead, the little boy made a dramatic entrance at 34 weeks and 4 days, arriving on 9 November at 7:46am, weighing 2280 grams and measuring 45.5 centimetres long.

It was a Thursday morning on their rural property when Daisy’s waters suddenly broke while she was home alone.

Brendan, who had been out working on the farm, rushed back after her call to rush her to the Proserpine Hospital.

After initial tests, she was transferred by ambulance to Mackay Base Hospital, where the medical team hoped to delay labour.

“They gave me steroids and antibiotics because every extra day on the inside was beneficial,” Daisy said. “Plans changed four times… we just tried to stay calm.”

Three days after her waters broke, Daisy went into natural labour. Her sister and husband were beside her side in the birth suite. The moment Oaklan was placed on her chest, he let out a cry which Daisy describes as a moment of relief. But within minutes, things changed.

“He deteriorated quickly and they had to resuscitate him in the delivery room,” Daisy said. “It was terrifying. Everything happened so fast.”

With a head full of thick dark hair and a tiny button nose, baby Oaklan was admitted to the Special Care Nursery (SCN).

Daisy can smile now imagining how much hair he would have had if he’d stayed in a little longer: “If he was fully cooked, imagine it!”

Because he was born after 32 weeks, Oaklan was able to remain close to home at Mackay Base Hospital rather than being transferred to Townsville’s Neonatal Intensive Care Unit (NICU).

He is also the second baby in the Mackay SCN to benefit from pasteurised donated human breast milk, delivered through a feeding tube until Daisy’s milk fully comes in and he can latch properly.

For Daisy and Brendan, the days that followed have been a blur of emotion, exhaustion and gratitude.

“It’s so hard to leave the hospital and leave your baby behind,” Daisy said. “I visit him three times a day for cuddles and to help with his care. We’re lucky to be able to stay close by.”

The couple has leaned heavily on their families — from caring for the farm’s sugar cane, cows and horses, to supporting them emotionally while they navigate their first days as parents.

Oaklan is Daisy’s mum’s fourth grandchild and Brendan’s parents’ first grandbaby, making his early arrival even more special.

Despite the stress, Daisy says the hospital staff have been “wonderful”.

“They’ve made us feel confident about going home when Oaklan is ready. For now, he’s getting the absolute best care here in the nursery.”

The new family are taking things one day and one cuddle at a time, waiting for the moment they can finally take their little boy home.

“He just didn’t want to be a Christmas bub,” Daisy said.

“We’re so proud of how strong he’s been and how well he is doing now.”

Last year the Mackay Base Hospital SCN team cared for about 350 premature and unwell newborns, some staying in nursery only a few days and others for months.

On World Prematurity Day we extend enormous thanks to all our SCN team.
Thank you for your steady hands, warm smiles and compassionate hearts which help guide families through this uncertainty. 🥰

What began as a clinical training placement in Mackay for Dr Charuka Dharmaratne has evolved into so much more; it’s a p...
14/11/2025

What began as a clinical training placement in Mackay for Dr Charuka Dharmaratne has evolved into so much more; it’s a place to build his career, raise his family and find the balance and satisfaction he longed for.

Dr Charuka arrived in Mackay in 2019 as a registrar at Mackay Base Hospital, part of a mandatory overseas training component for physicians in Sri Lanka.

“Mackay has been a very popular training centre for our program – 28 Sri Lankan registrars have come through here,” he said.

“We arrive already with solid physician training from Sri Lanka and the experience here overseas helps us become better specialists, up to international standards.”

He was among the first registrars to treat Mackay’s earliest COVID-19 patients, before returning to Sri Lanka in 2021 to complete his board certification as a consultant physician.

After a brief stint back home, he reapplied through the Royal Australasian College of Physicians and returned to Mackay as a senior registrar and was soon offered a Staff Specialist position. He has been part of the General Medicine team at Mackay Base Hospital for the past 18 months.

It was one of the busiest departments in the hospital, caring for patients with a wide range of complex conditions, he said.

“We see everything – strokes, infections, diabetes, cancer, geriatric patients, respiratory and gastrointestinal cases,” Dr Charuka said.

“Often patients come to us first and then we refer them on for specialist care if needed after diagnosis.”

With over 11 years of physician training and extensive experience in resource-limited hospitals in Sri Lanka, Dr Charuka has adapted quickly to the climate and complexities of the Australian health system.

“The disease patterns in North Queensland are actually quite similar to Sri Lanka – especially infectious diseases – but here we see more complexity and work closely with multidisciplinary teams,” he said.

“That’s one of the most rewarding aspects of medicine here – the teamwork with nurses, allied health and colleagues.”

Dr Charuka could have pursued work in the NHS and in Scotland, but he chose Mackay for the climate and work-life balance.

“Honestly, we like the calm here,” he said.

“The cities are very busy, traffic is terrible, and the cold weather doesn’t suit us; Mackay is peaceful, good for kids, and the work-life balance is so much better.

“That was one of the main reasons I left Sri Lanka – there you might work until midnight and be away from your family for weeks at a time. Here I get to come home to my wife and children each day.”

In addition to clinical care, Charuka enjoys teaching and research. As an Adjunct Senior Lecturer with James Cook University, he regularly teaches medical students, interns and registrars. His research interests have included anaphylaxis as well as the growing field of geriatric medicine.

“The ageing population is a big issue here – far more so than in Sri Lanka, where families traditionally care for elderly parents at home. Here we see long waiting lists for nursing homes, and it can be heartbreaking.”

Despite missing his parents and sister in Sri Lanka, Charuka feels at home in Australia. He looks forward to welcoming his family to Mackay in December.

“I’m very grateful to Mackay HHS for the opportunities I’ve had,” he said.

“This is the right place for my family and for me as a doctor. It’s always wonderful to see patients go home after weeks or months of hard work from the whole multi-disciplinary team."

Read more of Dr Charuka's story here: https://www.mackay.health.qld.gov.au/about-us/news/calmness-and-collaboration-key-to-rewarding-medical-career

👩‍⚕️👨‍⚕️ It's Perioperative Nurses Week (9 to 15 November) and a time to shine a light on the vital role these specialis...
12/11/2025

👩‍⚕️👨‍⚕️ It's Perioperative Nurses Week (9 to 15 November) and a time to shine a light on the vital role these specialised nurses play in our healthcare system. 🔦

For Mackay Base Hospital clinical nurse Thomas (Tom) Paul, nursing isn’t just a career. It’s a calling that combines purpose, precision and compassion.

Originally from Cooktown, Tom was working in an office job before deciding he wanted to dedicate his professional life to something more meaningful.

“I wanted a career that allowed me to connect with people and make a real difference,” he said.

While living in Tasmania, he completed a Bachelor of Nursing followed by a postgraduate qualification in peri-anaesthesia care. Tom’s nursing journey began in interventional cardiology, working in the Cardiac Cath Lab initially when he returned north and joined Mackay Base Hospital four years ago.

It was a role that fed his curiosity about critical care and the human body’s intricate systems.

“I’ve always had a keen interest in critical care. I see nursing training in similar terms to the medical apprenticeship-like model — learning different specialties to really understand how everything connects,” he said

Despite enjoying his time in cardiology, Tom’s true passion lay in anaesthetics.

“My goal was always to be an airway specialist,” he said.

“I wanted a broader scope and to be part of the team caring for patients across the full continuum, from newborns to those at the end of life.

“Working regionally, you often have a broader scope of practice and that variety really strengthens your skills. So you're sort of seeing it all, which is great experience and makes you a more robust nurse.

“I get an enormous sense of pride serving my community and helping provide services that allow people to stay in the region if they want to,” he said.

Read more of Tom's story here: https://www.mackay.health.qld.gov.au/about-us/news/perioperative-nursing-career-demands-creative-problem-solving

🌺Today, at the 11th hour on the 11th day of the 11th month, Mackay Base Hospital staff, patients and visitors had the op...
11/11/2025

🌺Today, at the 11th hour on the 11th day of the 11th month, Mackay Base Hospital staff, patients and visitors had the opportunity to pause for Remembrance Day.

Following the reading of The Ode and playing of the Last Post, we observed a minute’s silence to honour and remember all those who have served and sacrificed in wars and conflict.

Staff and former serving personnel who assisted with readings and the raising of flags to full mast after the service were, from left, nurse unit manager Sharyn Bird and endorsed enrolled nurse Michelle Furlong.

🇦🇺 Sharyn: Grew up on Holsworthy army base in NSW, trained in the Army Reserves in the Northern Territory, enlisted in Gove, and was based at Groote Eylandt as a private. She has participated in team operations in remote areas.

🇦🇺 Michelle: Spent 17 years in the regular Army as a nurse/medic and was involved in numerous exercises and postings over that time.

🙏 We thank Sharyn and Michelle, and all other current and former ADF personnel, for your service. 🙏

Lest We Forget. 😢

A rice cooker, bread maker, sandwich press, pie maker and Nutribullet has been donated to Mackay Base Hospital to help p...
10/11/2025

A rice cooker, bread maker, sandwich press, pie maker and Nutribullet has been donated to Mackay Base Hospital to help provide hands-on, therapeutic activities for mental health patients. 🧑‍🍳🍽️

Volunteers from the Mackay Base Hospital Auxiliary donated $700 in appliances as well as $200 in grocery gift cards to the Mental Health Unit at the hospital to assist with the inpatient cooking therapy program which aims to help improve mood, confidence and life skills of patients.

The therapy was proving promising for patients struggling with depression and eating disorders and helped reduce symptoms like hopelessness, tiredness and sadness as well as encouraging sustainable, healthier lifestyles, MHAODS director of nursing and operations Mark Scanlon said. The cooking therapy also helped foster mindfulness and social interaction among inpatients in the ward.

The unit was incredibly grateful for the donation, and with the ongoing support of the hospital auxiliary, they intended to extend the therapy to include a vegetable garden for patients to tend and use as ingredients, he said.

Auxiliary president Allen McFadzen said the donation was the proceeds of the hard work of volunteers hosting bake sales, raffles and the annual charity golf day.

They also recently donated a weighing chair and five visitor chairs to the Mackay Base Hospital renal unit.

The Mackay Base Hospital Auxiliary will celebrate its 45th anniversary on 9 February 2026 and more than $800,000 donated in that time to the hospital to help enhance conditions, facilities and equipment for the community. 💝

The wonderful Mackay Hospital Foundation volunteers are back behind the wheel!
10/11/2025

The wonderful Mackay Hospital Foundation volunteers are back behind the wheel!

🛺🛺OUR BUGGY IS BACK!🛺🛺

Our complimentary transport buggy will be back up and running from Thursday 6th November!

They play a vital role in patient care and diagnosis. 🩻Radiographers are crucial members of the Mackay Hospital and Heal...
07/11/2025

They play a vital role in patient care and diagnosis. 🩻

Radiographers are crucial members of the Mackay Hospital and Health Service (HHS) healthcare team who ensure accurate images are taken, assist with interpretation and help patients safely undergo imaging procedures.

World Radiography Day is celebrated annually on 8 November to honour the discovery of x-rays by Wilhelm Conrad Röntgen in 1895.

It’s a time we celebrate and highlight the vital role of our radiographers and the field of medical imaging in patient care, increasing public awareness of diagnostic imaging and radiation therapy. It also acknowledges advancements in the field, such as the introduction of digital radiography and digital mammography.

Mackay Medical Imaging chief radiographer Caitlin Johnson said it was important to acknowledge the incredible work of our medical imaging teams at all our sites, including rural hospitals like Proserpine, Bowen and Moranbah.

“I’m genuinely proud to work alongside such passionate and committed professionals,” she said.

“Thank you for the care you bring to every patient, every day.”

🖍🎄 Calling all creative kids! 🎄 🖍  Pick up an entry flyer and draw a Christmas themed picture for your chance to be feat...
05/11/2025

🖍🎄 Calling all creative kids! 🎄 🖍

Pick up an entry flyer and draw a Christmas themed picture for your chance to be featured on the 2025 Mackay Hospital and Health Service Christmas card.

The winning entry will take home a great prize, thanks to Mackay Hospital Foundation.

Entry flyers are available from all Mackay HHS hospitals, Mackay Hospital Foundation volunteer desk and community health facilities.

Address

475 Bridge Road
Mackay, QLD
4740

Alerts

Be the first to know and let us send you an email when Mackay Hospital and Health Service posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Mackay Hospital and Health Service:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category