Mackay Hearing

10/01/2026

If you've ever wondered what life is REALLY like with hearing loss, or how life-changing auditory training can be, this is a must-watch.

"Between Two Ears" is a powerful new documentary exploring hearing loss, auditory processing, and the incredible therapy that's helping people reconnect with sound and life.

It was created by Angela Alexander, a friend, mentor, and leader in auditory processing disorder therapy. We're honoured to have learned from her expertise.

Here's what makes this special:
The therapy shown in this film? We offer it right here at Mackay Hearing.

Auditory training isn't just about hearing better, it's about understanding better, connecting better, and living better.

Watch the documentary here: https://vist.ly/4mbx4

And if you'd like to know more about how this therapy could support you or someone you love, we're here to talk.

📞 (07) 4952 4649

We listen so you can too.

With thanks and respect to Angela Alexander, Auditory Processing Disorder - APD Support, for her incredible work.

📷 Matt Hay in the documentary Between Two Ears. Image: Between Two Ears.

This 18-minute documentary explores the intricacies of auditory processing and the brain's remarkable ability to relearn sound, illustrated through the fasci...

06/01/2026

We're back!

The team at Mackay Hearing is refreshed, recharged, and ready to support your hearing health in 2026.

Need our help? Ready to start your hearing journey this year?

We're here for you.

📞 (07) 4952 4649
🌐 mackayhearing.com.au
We listen so you can too.

22/12/2025

A little heads-up before we head into the Christmas break! 🎄

We'll be closing at midday on Wednesday, December 24th and reopening at 8:30am on Monday, January 5th. If you need anything before we close, hearing aid adjustments, battery stock-ups, or quick check-ups, now's the time to reach out.

Wishing you and yours a beautiful, restful summer break.

We listen so you can too.

📞 (07) 4952 4649

27/10/2025

"I basically needed to learn to hear again"

Meet Kylie, who came to Mackay Hearing after relocating back to our region. What started as a simple reassessment turned into a life-changing journey.

Kylie's Story:
After evaluating her hearing, Jodie recommended Kylie consider a cochlear implant in her left ear. This wasn't a quick fix, it was a commitment to transformation.

Post-surgery, Kylie worked with Jodie through a comprehensive auditory processing training program. Using hearing exercises, apps, and audiobooks, she spent three months retraining her brain to hear with the cochlear implant.

The result? Hearing that's superior to hearing aids.

What Kylie values most about Mackay Hearing:
✨ Independent, unbiased advice (not tied to any brand)
✨ Choice – for the first time, she had options when upgrading her aids
✨ Expert support through complex hearing journeys
✨ Helpful, polite staff who genuinely care

Kylie's advice:
"Hearing aids, cochlear implants and auditory processing can make a huge difference to daily life. Jodie & Ben can give you options to consider for a life with improved hearing."

This is why we do what we do.

Whether you need a simple hearing assessment, hearing aids, or are considering a cochlear implant, we're here to guide you through every step with expert, personalised care.

We listen so you can too – and we're honoured to be part of journeys like Kylie's. 💗

📞 Ready to explore your options? Call (07) 4952 4649
🔗 Book online: https://vist.ly/4bth8

24/10/2025

Exciting opportunity alert! Our Mackay Hearing family is growing, and we're looking for a Medical Receptionist/Audiology Assistant to join us full-time. If you're passionate about helping others and want to be part of a supportive, locally-owned clinic, check out this role!

https://www.seek.com.au/job/88051921

19/10/2025

Meet Jodie, the heart of Mackay Hearing!

With a Masters in Audiology and a Bachelor of Speech Pathology with Honours, Jodie brings a unique, holistic approach to hearing care right here in our Mackay community. She's not just about treating hearing loss, she's committed to understanding YOU and your lifestyle needs.

Jodie specialises in
// Adult rehabilitation (hearing aids, cochlear implants, tinnitus)
// Paediatric testing & auditory processing
// Taking time to truly understand her clients

Off the clock, when she's not helping clients rediscover the sounds they love, you'll find her at the piano, lost in a good book, or raising her three daughters.

At Mackay Hearing, we listen, so you can too! 🎧

Book your personalised hearing check today.

16/10/2025

October 17th is Loud Shirt Day, and we are getting LOUD!

Loud Shirt Day raises vital funds for life-changing services like speech therapy, audiology, early intervention and family support, giving children who are deaf or hard of hearing the tools they need to thrive.

Are you getting LOUD too? Share a pic of your loud shirt in the comments!

13/10/2025

We're here NOW at the Mackay Seniors Expo!

Come and visit the Mackay Hearing team at The Big Shed until 12 pm today! We're all set up and ready to chat about how we can help you hear better.

✨ Learn about our services for pensioners & veterans
✨ Enter our competition to WIN!
✨ Meet your local hearing experts

The Big Shed, Mackay Showgrounds
25 Milton Street, Mackay
Still have 2.5 hours to pop in and see us - we'd love to meet you!

13/10/2025

We're excited to be at the Mackay Seniors Expo tomorrow!

Come and visit the team at our booth for a friendly chat about hearing health. Whether you're curious about hearing aids, concerned about tinnitus, or just want to learn more about protecting your hearing, we're here to help.

Tomorrow, Tuesday 14 October, 2025
9 am to 12 pm
The Big Shed, Mackay Showgrounds, 25 Milton Street, Mackay

As Mackay's 100% locally owned independent hearing clinic, we're passionate about serving our community. We'd love to meet you and answer any questions you have about hearing health.

We listen, so you can too! 💗 See you at the expo!

09/10/2025

We're excited to be at the Mackay Seniors Expo next week!

Come and visit us at our booth for:
// Free hearing health information
// Expert advice on protecting your hearing
// Learn the latest in hearing technology
// Meet our friendly, locally based team

Your journey toward improved hearing can commence today! We can't wait to see you there!

📍 The Big Shed, Mackay Showgrounds, 25 Milton Street, Mackay
🗓️ Tuesday, October 14, 9am to 12pm

Will we see you there? Let us know in the comments.

09/09/2025

📣Exciting News 📣 Have you seen our new website? Check it out now www.mackayhearing.com.au and let us know what you think!

Explore expert hearing solutions at Mackay Hearing. Learn about hearing loss, treatments, and book your consultation.

13/08/2025

🦸‍♀️🎓TEAM TRAINING🎓🦸‍♂️
Even superheroes need a little training!

Our super team is taking a short break to sharpen our skills and continue to provide you with the highest level of 👂care. How will this affect you?

⏰Closed for Staff Training: Monday 18th August 1.30pm-4.30pm
⏰Back to helping you hear your best: Tuesday 19th August (Normal Hours) 8.30am-4.30pm

From the Mackay Hearing Team, We thank you for your understanding and look forward to seeing you all soon.