24/06/2025
📣 Important Update: Changes to Our Billing Policy from 1 July 2025 📣
Dear Valued Patients,
From 1 July 2025, there will be a modest increase to our consultation fees. This change reflects the increasing costs of providing high-quality healthcare.
Why Are Fees Increasing?
🏥 Rising Costs of Providing Care
Like many businesses, we are experiencing significant increases in the cost of:
• Staff wages (including nurses and administrative team members)
• Medical supplies and equipment
• Rent, utilities, insurance, and technology systems
💳 Medicare Rebate Increases Are Not Keeping Up
While Medicare rebates have been slightly indexed, they continue to fall short of covering the true cost of care. For example, the Medicare rebate for a standard consultation (Item 23) from 1 July 2025 is $43.90, which does not cover the full cost of a GP consultation.
🚫 Why Bulk Billing Is Unsustainable
We understand the importance of accessible healthcare. However, continuing to bulk bill all patients is no longer financially sustainable if we are to maintain the quality of care, adequate staffing levels, and long appointment times that our patients deserve.
What This Means for You
• Private billing will apply to most patients from 1 July 2025.
• Children under 16 will continue to be bulk billed Mon-Fri 8am-6pm
• Eligible patients may still be bulk billed at the doctor's discretion (e.g. aged pensioners & concession card holders).
• Our reception team will be happy to explain any changes to fees and rebates before your appointment.
We appreciate your understanding and ongoing support as we continue to provide the best care possible.
Warm regards,
Capestone Village Family Practice