08/04/2026
Our Recent Services Spotlight with Augusta Margaret River Mail 📰🗞️💚 and Anglicare Financial Counselling here in our local area.
Mind-Ed is committed to promoting organisations that strengthen mental health and wellbeing in our region.
For this spotlight feature, Mind-Ed asked Anglicare Financial Counselling about its outreach service at the Margaret River Community Centre and how it can help anyone experiencing financial challenges.
ABOUT THE SERVICE
Anglicare Financial Counselling is now available fortnightly at the Margaret River Community Centre, offering free, independent, and confidential financial counselling support by appointment.
This service is available to anyone experiencing financial stress or uncertainty, and provides a safe space to talk through concerns, explore options, and receive practical support.
In addition, Anglicare has appointed a Financial Capabilities Worker who can assist people with budgeting, navigating online systems, accessing services, and building confidence around financial processes.
WHO IS THE SERVICE FOR?
Anglicare Financial Counselling offers a free, non-judgemental, person-to-person financial support service.
Financial counselling supports community members to understand their own financial position, and the options that they have at their disposal.
This doesn't mean we offer stock advice; it means we look at your life in a broad sense and provide practical options for you to consider.
We can also help by advocating for you.
This could be as simple as putting together a budget or making a phone call to negotiate a debt with a lender.
Sometimes all that is needed is a third party to speak on a client's behalf to reach a successful resolution.
There are no real restrictions on what is discussed financially speaking, we cannot however, give you investment, accounting, tax or legal advice.
But if that is what you need, we know where to get it!
WHY DO PEOPLE SEEK HELP?
Our role is to assess every situation individually and give people options and direction on what they can do to help alleviate their financial hardship.
Once the options have been identified Financial Counsellors support people and can help advocate with banks, creditors, utility companies, debt collectors and any other service that they are having issues paying.
It can be as simple as helping someone set up a payment plan to Synergy because their power bill is overdue, or as complex as looking at options around mortgages when people can't pay their housing loans.
One thing to remember is whatever the problems are, there are always options and Financial Counsellors know what they are and where to get help.
FREE, INDEPENDENT, AND CONFIDENTIAL SUPPORT?
You can come once for information and advice, or you can come many times while we support you to get things in place to address the financial difficulty – it is free and won't cost a thing.
Financial counselling is independent, so we are not aligned with anyone other than our clients. It is our job to get the best outcomes for YOU and to give YOU advice and options based on YOUR situation.
Everything is confidential and we do not disclose information to anyone for any reason unless we get your permission first.
TELL US ABOUT THE FORTNIGHTLY PRESENTATIONS?
We understand that not everyone has the time, energy or ability to make it to physical appointments in the closest locations of Busselton or Manjimup.
We run this outreach program purely for the benefit of the Margaret River locals.
While we can provide support over the phone, generally it is quicker and more effective to assess these matters in person.
WHAT IS THE ROLE OF A FINANCIAL CAPABILITIES OFFICER?
This exciting new aspect of financial counselling is just becoming available in the South West.
Financial Capability Workers pave the middle ground between the community and Financial Counselling.
We don't have the resources to walk someone through some of the processes they need to complete, to achieve a greater level of financial freedom (such as filling out paperwork and submitting forms), however Financial Capability Workers can help with this.
A fantastic concierge-like service to help people shore up the gaps in their day-to-day finances.
WHAT'S THE BEST FIRST STEP IN SEEKING HELP?
If you are avoiding your financial situation, or procrastinating on making change, or perhaps you just don't know what is going on regarding your finances then take a step forward and book an appointment.
Sometimes the best first step is getting help to understanding what you're looking at!
Anglicare's Ryan Pietersen is available fortnightly, by appointment on Mondays at the Margaret River Community Centre.
Appointments are free of charge.
To make a booking, contact the Anglicare Bunbury office on 9780 9200 or book in-person with the Margaret River Community Centre team.
Mind-Ed is a community-led initiative that empowers individuals through early intervention and prevention education, promoting mental wellbeing and building a resilient, informed community.